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NatWest: Select Account reviews

Name: Select Account
Rating: 4.67 (698 reviews)

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4.67

Based on 698 reviews, last reviewed 21st Sep 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Easy to use current account with many features Easy to use and 'attractive' app. Select account comes with many features including attached Digital Regular Saver account that pays 6.17% interest (A... Read more Reviewed on: 24th May 2024

Latest lowest rating:

1

Aaron needs to learn his customer skills Just spoken to Aaron, my son was locked out of his online banking. Aaron was very rude, no customer service skills whatsoever. Wasn't helpful in the s... Read more Reviewed on: 21st September 2024

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (698)

I've been with Natwest for almost a decade and overall they have been pretty good to me. They've been communicative and helpful when I've needed them. They've even caught fraudulent activity while it was happening. I like their marketing an branding too - they've grown it quite well. Internet banking is fantastic and easy to use. Happy to stay there, hopefully will never have to leave. Reviewed on: 28th December 2015

Perfect for me!

Perfect account for me and my husband as we have a joint account! Charges all explained and the team are always at the end of the phone for any queries! Impressive customer service! Reviewed on: 24th December 2015

Seems straightforward when applying online however some discrepnacies with what is required in branch and via received paperwork

I opened the Select account online which seemed straightforward and easy to open however after attending the branch for submitting some identification papaers I was not made to ease by asking so many questions including my rental agreement and deed poll change! Surely, British passport would be enough for all. Reviewed on: 24th December 2015

NatWest Current

I recently had to change my home address and thought I'd need all sort of bills etc but I was able to do it all online with no problems at all. I had to enter a lot of security details but was able to confirm everything in much less than five minutes! My monthly statement arrived at the new address a few weeks afterwards too so clearly all went well! Reviewed on: 24th December 2015

Very easy to use- recommended!

This is the easiest account I have used! It is accessible on-line, which makes it even easier to keep an eye on your balance. My only complaint is that your balance may be a little hard to understand as there are 2 columns, one for total balance/ available balance, which makes overspending a real threat. However, any queries are very easy to solve as Natwest has an online live chat function! Reviewed on: 24th December 2015

Good product/service

The account suits my needs at present and I personally find it easy to bank with Natwest. THe account was easy to open and didn't take a lot of time. The mobile app is very good for keeping track of my finances and is easy to use. Whenever I call into my local branch the staff are always helpful. Reviewed on: 24th December 2015

Great service

After a difficult year, I had to change my account to suit my needs. I visited my local branch of Natwest and was greeted with a friendly face and a sympathetic ear! Nothing was too much trouble and my account was altered accordingly-a great service-as always! Reviewed on: 18th December 2015

good customer service

Having been with Nat west for a number of years I have been impressed with the consistent service, good access to online and telephone banking and helpful branches. The current account benefits are kept up to date and add value to the experience and cant fault them Reviewed on: 22nd November 2015

Not bad overall

Good apps to keep track and text service to keep an eye if account goes under an amount. Could do better with rewards but overall happy Reviewed on: 20th November 2015

getting money OUT

im doing up mu house and therefore access to funds is important at this time. Whenever I need the fuinds I pop into the local branch (smiles on their faces) and remove the amount I need. Quick and easy Reviewed on: 20th November 2015

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