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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (714 reviews)

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4.56

Based on 714 reviews, last reviewed 25th Mar 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

4

Efficient and Satisfactory They provided an efficient and satisfactory resolution when my debit card was compromised. Reviewed on: 25th March 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Select Account reviews (714)

Very easy to use- recommended!

This is the easiest account I have used! It is accessible on-line, which makes it even easier to keep an eye on your balance. My only complaint is that your balance may be a little hard to understand as there are 2 columns, one for total balance/ available balance, which makes overspending a real threat. However, any queries are very easy to solve as Natwest has an online live chat function! Reviewed on: 24th December 2015

Good product/service

The account suits my needs at present and I personally find it easy to bank with Natwest. THe account was easy to open and didn't take a lot of time. The mobile app is very good for keeping track of my finances and is easy to use. Whenever I call into my local branch the staff are always helpful. Reviewed on: 24th December 2015

Great service

After a difficult year, I had to change my account to suit my needs. I visited my local branch of Natwest and was greeted with a friendly face and a sympathetic ear! Nothing was too much trouble and my account was altered accordingly-a great service-as always! Reviewed on: 18th December 2015

good customer service

Having been with Nat west for a number of years I have been impressed with the consistent service, good access to online and telephone banking and helpful branches. The current account benefits are kept up to date and add value to the experience and cant fault them Reviewed on: 22nd November 2015

Not bad overall

Good apps to keep track and text service to keep an eye if account goes under an amount. Could do better with rewards but overall happy Reviewed on: 20th November 2015

getting money OUT

im doing up mu house and therefore access to funds is important at this time. Whenever I need the fuinds I pop into the local branch (smiles on their faces) and remove the amount I need. Quick and easy Reviewed on: 20th November 2015

Quick & Easy

It does what it says on the tin - easy to open, decent interest rates and great online banking Reviewed on: 8th November 2015

The best customer service in all branches

I've always loved being with NatWest, purely because they are all very friendly and inviting to me whenever I enter a branch, which is important for me as I'm a student and very shy with little queries and I just feel comfortable with them. Reviewed on: 7th November 2015

Friendly, helpful and attentive

When dealing with natwest either in branch or via telephone or online banking I have always been completely satisfied. They go above and beyond to help with any query and are very polite and professional whilst doing so. Reviewed on: 6th November 2015

They keep saying customer service want to see you and charge for new account

Not good bank to go with. I tryed to stay with free account as was on benifit and I ended up getting myself into debt as they wouldn't help Reviewed on: 5th November 2015

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