NHS Credit Union Reviews

  Ratings based on 1,133 reviews       Last review 5 months ago    

NHS Credit Union is a mutual organisation which means that it is run by members, for members. If you're a member, please share your NHS Credit Union review today.

Overall Rating

Amazing

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NHS Credit Union Review Insight

What are people saying in their reviews?

Customer Service

68% of feedback is People related

Customer profile

Top Age Profile: 55-64

Top Channel Preference: App

NHS Credit Union Products 1,133

Savings

Very Friendly Organisation

Always there when you need help. Quick efficient service everytime.

Reviewed on 25th August 2020
Liz Cook's avatar
Liz Cook
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Loans

Fantastic service.

Really easy to get a loan and interest rates fantastic. The staff are amazing and so friendly. Would definetley recommend NHS credit union.

Reviewed on 20th August 2020
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Anne white
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Savings

Simple and sooo handy!

Payment come off my wages before i even see the money, so its... Read more

Payment come off my wages before i even see the money, so its invisible.
Over the years the invisible payments into my savings with the union has saved my bacon quite a few times.
Its handy to know that sum of money is constantly growing without a thought, but also for those emergencies that are hard to plan for.
Its an extra pot of money that I dont worry about putting into and its just there.
I can get to it anytime, request withdrawals from the app and the moneys sorted.
Wish I started with it sooner than I did, its become a life line!

Reviewed on 6th August 2020
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Alan Cunningham
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Savings

Best way to save

Money comes off your pay so no hassle to you and you can access it at any time, it just goes into your bank account. You can change the amount with a quick phone call.

Reviewed on 3rd August 2020
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Ann
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Savings

Member since beginning.

I have been member since start of credit union and still a member now I've retired.Over the years it has been great help saving for my holidays,special events like weddings,presents for children and now grandchildren.I have always found it to be an... Read more

I have been member since start of credit union and still a member now I've retired.Over the years it has been great help saving for my holidays,special events like weddings,presents for children and now grandchildren.I have always found it to be an easy way to save.The staff over the years have always been helpful and I have recommended credit union to new members of staff as an easy way to save from salary.












Reviewed on 29th July 2020
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Liz Halligan
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Savings

Keep up the good work credit union

I think the credit union is the best way to save the money comes straight off when you get paid. You don't realise you are saving. Also you get a dived end on a annual basis. Anytime I have contacted the credit union I have always found the staff very... Read more

I think the credit union is the best way to save the money comes straight off when you get paid. You don't realise you are saving. Also you get a dived end on a annual basis. Anytime I have contacted the credit union I have always found the staff very helpful and friendly. I have recommended the credit union to several of my colleagues over the years. Keep up the good work and good luck with the award.

Reviewed on 17th July 2020
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Heather summers
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Savings

Worthy life saver investment

I started saving based on the idea of the menáge by work colleagues. I figured, there is no financial security or dividends with them, no loan facility at competitive rates in times of need. So if I could wait around for 12/13 months for my turn to ... Read more

I started saving based on the idea of the menáge by work colleagues. I figured, there is no financial security or dividends with them, no loan facility at competitive rates in times of need. So if I could wait around for 12/13 months for my turn to collect, I could save with the credit union, that was 8/9 years ago. Still going strong, I am one happy customer.

Reviewed on 16th July 2020
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Parable of the coin
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Savings

excellent service

Since I have been saving with this credit union over the years.That service I received has been excellent. Whenever I have a query and need to call to speak to someone they have always been very helpful and most time point me in the right direction to... Read more

Since I have been saving with this credit union over the years.That service I received has been excellent. Whenever I have a query and need to call to speak to someone they have always been very helpful and most time point me in the right direction to resolve my queries. Or resolved it themselves. They haven't been a single time that I tried to make contact du ring normal working hours and was unable to speak to someone which can be frustrating.I have even encouraged others family members to join which they have done

Reviewed on 16th July 2020
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Brends
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Savings

Easy savings

Easy way to save. Great offers for members

Reviewed on 15th July 2020
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JP
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Loans

Great service friendly staff

love being a part of the credit union for both savings and loans, easy withdrawals and easy application, staff are friendly and help you not pushy and make sure u can afford payments etc

Reviewed on 14th July 2020
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woody86
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Savings

Easy access to withdrawals

Any problems or advice dealt with quickly and efficiently by very helpful staff

Reviewed on 14th July 2020
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Betsy
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Savings

Great trustworthy service

I have saved monthly into Nhs credit union. It is deducted out my wage before I am payed making a lot easier to save. It is also very easy to get my money back without any hassle. All in all a great service that I trust with my hard earned money.

Reviewed on 13th July 2020
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Nikki
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Savings

Great service

My experience is great. Just wish I signed up sooner.

Reviewed on 13th July 2020
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Eleanor Simpson
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Loans

Easy helpful and encouraging

Always easy to use Simplifies financial procedures

Reviewed on 13th July 2020
Barbara Callaghan's avatar
Barbara Callaghan
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Loans

Great service

Been with NHS credit union for a good number of year they offer a fantastic service , much better that a high street bank which is not always accessible to everyone

Reviewed on 12th July 2020
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Marie Murray
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Loans

Very likely

Have been with the credit union for many years and they are great

Reviewed on 12th July 2020
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Margaret fisher
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Savings

Simple savings

I love how it comes straight off my pay and builds up without me realising but whenever its needed it's super easy to withdraw via the app. So simple & straightforward.

Reviewed on 11th July 2020
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Jo7
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Savings

Great way to save

I have it come straight from my wages and use the app to monitor. Works great

Reviewed on 11th July 2020
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Chris Enryb
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Savings

Great customer service

I contacted customer service for personal detail update and the girl who helped me was polite, helpful and patient. I managed to accomplish my reason for the call in a few minutes. Thanks

Reviewed on 11th July 2020
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BB
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Loans

fabulous

Great service , great rate, really easy to use online account to track money, also to withdraw from savings , wish I had joined years ago, well done and keep it up x

Reviewed on 10th July 2020
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karen
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