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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,765 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy loan application process that feels personal and supportive. Their savings accounts are praised for being simple to use, with convenient payroll deductions and a genuine community focus. However, some find the interest rates high and customer service inconsistent, especially since moving to online-only and with phone access issues.

Positive themes

  • Clockwise Credit Union’s staff are friendly and always ready to help with loans and savings.
  • Personal loans from Clockwise Credit Union are quick and easy to apply for with fast decisions.
  • Savings accounts with Clockwise Credit Union are easy to manage and help build good habits.

Negative themes

  • Some find Clockwise Credit Union’s interest rates on loans quite high and costly.
  • Customer service can be inconsistent with long waits and unhelpful phone support.
  • The move to online-only has left some older or less tech-savvy members feeling neglected.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5765 company reviews • Last reviewed within 7 days

Great customer service!

Personal loans • 27th May 2026

Very helpful customer service team and always readily available.

{"display":"Anon B","full_name":"Anon B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Easy access

Savings • 27th May 2026

I have only ever had a pleasant experience with Clockwise credit union. I know my savings are secure and I can access them easily and quickly when I need them

{"display":"Margaret Y","full_name":"Margaret Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    They have all ways been so helpfull and perlote when...

    They have all ways been so helpfull and perlote when i have spoke to some one and so easy to apply for loans

    {"display":"Summer H","full_name":"Summer H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Just very supportive , good knowledge customer servi...

    Just very supportive , good knowledge customer service . Made me feel really assured

    {"display":"Paul W","full_name":"Paul W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Paul W 27th May 2026
  • 5.00/5

    Best Credit Union

    I've been saving with Clockwise Credit Union for a while and their rates are very competitive. I like them.

    {"display":"Mr Barima","full_name":"Mr Barima","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mr Barima 27th May 2026
  • 5.00/5

    Always great friendly, helpful service

    Always great friendly, helpful service

    {"display":"Cushtynana","full_name":"Cushtynana","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    My experience in clock wise because the have a savin...

    My experience in clock wise because the have a saving like a other bank

    {"display":"Gakunu ","full_name":"Gakunu ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3.00/5

    Convenient account yet sometimes have difficulty tra...

    Convenient account yet sometimes have difficulty transferring

    {"display":"Wayne smith","full_name":"Wayne smith","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Excellent customer service

    Customers service is excellent - easy to get in touch with a real person. Online account well organised with easy to find information. Unfortunatelly APR on loans is not favourable.

    {"display":"Robert Skwierawski","full_name":"Robert Skwierawski","avatar":{"url":"\/assets\/uploads\/avatars\/users\/762744.png"}}'s avatar
  • 5.00/5

    Great lenders

    Easy and simple way to borrow money and less interest

    {"display":"Nurahmed S","full_name":"Nurahmed S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I like that it's community owned and focussed on rea...

    I like that it's community owned and focussed on real life needs of the customers. Savings rates have gone down quite a bit unfortunately but... I like that it's community owned and focussed on real life needs of the customers. Savings rates have gone down quite a bit unfortunately but I'm very satisfied with every clockwise providea. I have used the loan system but I'm comfortable knowing I have options. Read more Read less

    {"display":"R W","full_name":"R W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    R W 27th May 2026

    Products from Clockwise Credit Union

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