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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,157 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6157 company reviews Last reviewed within 7 days

Low moment in life

Personal loans 20th June 2026

Very helpful in our lowest moments to get us back on our feet so we could provide for our family.

Rated Excellent 5.00/5
Read more product reviews

Always clear and supportive.

Personal loans 20th June 2026

Always clear and supportive. When I am in need there is always proper guidance on what to do. Always updated on status of a loan... Always clear and supportive. When I am in need there is always proper guidance on what to do. Always updated on status of a loan and being there people who do not work as well as those that do is a blessing. 100% Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Quick, easy and affordable

    Always a smooth process with applying for top up loans, affordable repayments. Been a happy customer for years.

    {"display":"Alex g","full_name":"Alex g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Alex g 20th June 2026
  • 5.00/5

    Always efficient and easy to get hold of weather it'...

    Always efficient and easy to get hold of weather it's via the online chat or phone very helpful and polite

    {"display":"Laura E","full_name":"Laura E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Laura E 20th June 2026
  • 5.00/5

    I have been a member for many years and never let...

    I have been a member for many years and never let down when I needed them the most excellent service

  • 5.00/5

    My experience

    I’ve been in situations where I’ve really struggled financially and clockwise credit Union have been able to help me out

  • 5.00/5

    Very good and easy to communicate

    Very good and easy to communicate

    {"display":"Assfa N","full_name":"Assfa N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Assfa N 20th June 2026
  • 5.00/5

    Friendly helpful considerate n no judge mental looks...

    Friendly helpful considerate n no judge mental looks at me unable to read write great ppl

  • 5.00/5

    Professional and trustworthy

    Securing this loan was an absolute game-changer that exceeded all my expectations. The entire application process was incredibly smooth, transparent, and entirely stress-free from start... Securing this loan was an absolute game-changer that exceeded all my expectations. The entire application process was incredibly smooth, transparent, and entirely stress-free from start to finish. I felt genuinely supported by a team that took the time to understand my unique financial goals. The lightning-fast approval and prompt funding allowed me to take immediate action on my plans with total confidence. Thanks to their flexible terms and remarkably competitive rates, managing my repayments has been better. This empowering financial partnership did not just provide funding; it delivered true peace of mind and unlocked exciting new opportunities for my future. Staff are amazing always there on hand to help if in need of any help. Due to missing a payment staff l were there and helped get back on track. Read more Read less

    {"display":"Sunny","full_name":"Sunny","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Sunny 19th June 2026
  • 5.00/5

    Saving with Clockwise credit Union is the best you c...

    Saving with Clockwise credit Union is the best you can do.Interest are good.Customer service is excellent.

    {"display":"Tapfumaneyi M","full_name":"Tapfumaneyi M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tapfumaneyi M 19th June 2026
  • 5.00/5

    Excellent service & easy process.

    Very efficient service & pleasant experience. Simple process with support.

    {"display":"Gail ","full_name":"Gail ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Gail 19th June 2026

    Products from Clockwise Credit Union

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