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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,297 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6297 company reviews • Last reviewed within 7 days

They are reliable and the app is easy to use

Savings • 25th June 2026

They are reliable and the app is easy to use

{"display":"Olapeju O","full_name":"Olapeju O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Clockwise customer service are very helpful and they...

Savings • 25th June 2026

Clockwise customer service are very helpful and they will guide you through with the information for you to complete your application

{"display":"Michael S","full_name":"Michael S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    A fantastic company and so helpful

    A fantastic company and so helpful

    {"display":"Laura S","full_name":"Laura S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Laura S 25th June 2026
  • 5.00/5

    Very helpful and understanding of financial dificult...

    Very helpful and understanding of financial dificulties ans still provided help even when on benefits when others turned me down

    {"display":"Kirsty P","full_name":"Kirsty P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Kirsty P 25th June 2026
  • 5.00/5

    There for me...

    I needed a loan and had poor credit, clockwise credit union gave me the chance to prove myself. I had a loan paid it off.... I needed a loan and had poor credit, clockwise credit union gave me the chance to prove myself. I had a loan paid it off. My credit score improved and now I have a savings account that takes a direct debit from my account to my savings. I’m so grateful for the unions help, advice and continued support. Read more Read less

    {"display":"Cheryl A","full_name":"Cheryl A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cheryl A 25th June 2026
  • 5.00/5

    Always excellent and efficient service.

    Always excellent and efficient service. I believe in the concept of credit unions and e courage friends to join Clockwise.

    {"display":"Victor F","full_name":"Victor F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Victor F 25th June 2026
  • 5.00/5

    I make regular payments, never had a problem.

    I make regular payments, never had a problem. Advice is always easy to find.

    {"display":"Ken R","full_name":"Ken R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ken R 25th June 2026
  • 5.00/5

    I've always found Clockwise to be friendly, fair, an...

    I've always found Clockwise to be friendly, fair, and reliable.

    {"display":"Ken R","full_name":"Ken R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Ken R 25th June 2026
  • 5.00/5

    Absolutely brilliant company 10 out of 10

    I have been a member of clockwise credit union for over 10 years and they are fast and reliable with personal loan applications, really vigilant... I have been a member of clockwise credit union for over 10 years and they are fast and reliable with personal loan applications, really vigilant and mindful with any suspicious activity, for example I had fraudulent activity on my capital one account and clockwise stopped any transfers I attempted unless I contacted them in person first and I hadn't even informed them myself of the fraud on a completely different account with a completely different company, and not even my main bank account did that. The customer service they provide is also brilliant if I have ever needed to contact anyone from the team I have always been treated with respect and kindness and provided with all and any support or help I needed. I have recommended clockwise credit union to many of my friends and family over the years as they are a reliable and supportive company. Read more Read less

    {"display":"Roseanna ","full_name":"Roseanna ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great company, very friendly and helpful staff, woul...

    Great company, very friendly and helpful staff, would highly recommend.

    {"display":"Chel","full_name":"Chel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Chel 25th June 2026
  • 5.00/5

    I always have a good experience weather online in br...

    I always have a good experience weather online in branch or on the phone

    {"display":"Tracy I","full_name":"Tracy I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tracy I 25th June 2026

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