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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,212 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6212 company reviews • Last reviewed within 7 days

Since joining the Clockwise Credit Union, when my ol...

Savings • 24th June 2026

Since joining the Clockwise Credit Union, when my old credit union finished. I have had a great service from the Clockwise Credit Union. Easy to... Since joining the Clockwise Credit Union, when my old credit union finished. I have had a great service from the Clockwise Credit Union. Easy to navigate the website and the app. The website is very good, directing you to where you need to be to complete your actions. Read more Read less

{"display":"Alan Litchfield","full_name":"Alan Litchfield","avatar":{"url":"\/assets\/uploads\/avatars\/users\/609360.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Easy to use fantastic service quick and easy to use...

Personal loans • 24th June 2026

Easy to use fantastic service quick and easy to use and apply for and quick decisions very helpful

{"display":"Wendy ","full_name":"Wendy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Good service

    I've been with this company for a long time

    {"display":"Debbie","full_name":"Debbie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Debbie 24th June 2026
  • 5.00/5

    Just grate overall thank you nice to know there's he...

    Just grate overall thank you nice to know there's help out there

    {"display":"Shane H","full_name":"Shane H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Shane H 24th June 2026
  • 5.00/5

    Wonderful people gave me a response within minutes.

    Wonderful people gave me a response within minutes.

    {"display":"Pat The Cat McD","full_name":"Pat The Cat McD","avatar":{"url":"\/assets\/uploads\/avatars\/users\/940222.png"}}'s avatar
  • 5.00/5

    Always helpful and considerate regarding what you ne...

    Always helpful and considerate regarding what you need them for and do they best to help you out with whatever you need

    {"display":"Marie S","full_name":"Marie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Marie S 24th June 2026
  • 3.00/5

    Personally had no problems for years until it was ta...

    Personally had no problems for years until it was taken over , i was never denied a loan but now camt get one and i... Personally had no problems for years until it was taken over , i was never denied a loan but now camt get one and i work for the council so would br strsight out of my wages , unfortunately i have gone off clockwise credit union , turned down help when i needed it . Read more Read less

    {"display":"Marc m","full_name":"Marc m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Marc m 24th June 2026
  • 5.00/5

    There when you need them.

    Always there when I need them which is important for any person to have that relationship especially with loans. Clockwise have been fantastic and understanding throughout my time with them.

    {"display":"James V","full_name":"James V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    James V 24th June 2026
  • 5.00/5

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    {"display":"Alexander Alex","full_name":"Alexander Alex","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1681451.png"}}'s avatar
  • 5.00/5

    Quick and Efficient

    I had taken out a personal loan with them a few months back. The whole process was quick, efficient and smooth.

    {"display":"Kitti","full_name":"Kitti","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Kitti 24th June 2026
  • 5.00/5

    They are flexible .

    They are flexible . You have full control over your savings

    {"display":"Chipo M","full_name":"Chipo M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Chipo M 24th June 2026

    Products from Clockwise Credit Union

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