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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,971 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5971 company reviews • Last reviewed within 7 days

I've been with Clockwise Credit Union for many years.

Personal loans • 8th June 2026

I've been with Clockwise Credit Union for many years.

{"display":"Tony C","full_name":"Tony C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Whenever I’ve had to contact it’s always been a smoo...

Savings • 7th June 2026

Whenever I’ve had to contact it’s always been a smooth experience, never had any problems

{"display":"Dani","full_name":"Dani","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    For a quick decision on a loan they are good

    For a quick decision on a loan they are good

    {"display":"Cheryl H","full_name":"Cheryl H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent service easy to use app

    Excellent service easy to use app

    {"display":"Dean K","full_name":"Dean K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dean K 7th June 2026
  • 5.00/5

    I am very happy to be a customer of clockwise and pl...

    I am very happy to be a customer of clockwise and pleased with how quickly you get approval for a loan and happy with the payments

    {"display":"Gemma","full_name":"Gemma","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Gemma 7th June 2026
  • 5.00/5

    It was done quickly and process was easy.

    It was done quickly and process was easy.

    {"display":"K A","full_name":"K A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    K A 7th June 2026
  • 5.00/5

    Got turned down on other ones and clockwise excepted...

    Got turned down on other ones and clockwise excepted straight away

    {"display":"Karl C","full_name":"Karl C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Karl C 7th June 2026
  • 5.00/5

    I've been with clockwise credit union for several ye...

    I've been with clockwise credit union for several years, excellent service, It was very straightforward to get a loan and set up repayments. Once the... I've been with clockwise credit union for several years, excellent service, It was very straightforward to get a loan and set up repayments. Once the loan is repayed it's a fantastic way to carry on saving some rainy day money. I know I can change how much I pay in whenever I choose. I would highly recommend Read more Read less

    {"display":"Tracy H","full_name":"Tracy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy and simple to do ,?

    Easy and simple to do ,? Very contactable and very helpful would highly recommend.

    {"display":"Naomi O","full_name":"Naomi O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I had started by getting some loans that were very c...

    I had started by getting some loans that were very convenient and helpful at the time, and carried on by keeping the savings account.

    {"display":"liana","full_name":"liana","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    liana 7th June 2026
  • 5.00/5

    Clockwise have been helping me out past 12 years as...

    Clockwise have been helping me out past 12 years as a single mum borrowing for holidays/ Christmas: uniforms helped me out so much over the years.

    {"display":"Lauren french","full_name":"Lauren french","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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