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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,336 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6336 company reviews • Last reviewed within 7 days

Its been great since I have joined always at help wh...

Personal loans • 28th June 2026

Its been great since I have joined always at help when needed

{"display":"Mahomed ","full_name":"Mahomed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Affordable and they truly do consider all situations.

Personal loans • 28th June 2026

Affordable and they truly do consider all situations. They respond promptly and they are helpful when stuck.

{"display":"Jessica J","full_name":"Jessica J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Am happy with them

    There are great with my money get when I need it

    {"display":"Wayne B","full_name":"Wayne B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Wayne B 27th June 2026
  • 5.00/5

    The experience I’ve had is amazing.

    The experience I’ve had is amazing. From hoensty and down to borrowing the money is perfect.

    {"display":"Charlie L","full_name":"Charlie L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Great experience with credit union, when...

    I have had good experiences with credit union, when my back was up against the wall I called on them and they were great.

    {"display":"Morvia T","full_name":"Morvia T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Morvia T 27th June 2026
  • 5.00/5

    Great app

    Never any issues if I need to contact them easy to transfer money on app no issues at all with account

    {"display":"Sharon l","full_name":"Sharon l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sharon l 27th June 2026
  • 5.00/5

    Clockwise has help me and my family, freedom

    Clockwise has given me the freedom to be able to take out an affordable loan that has allowed me to keep my finances in check... Clockwise has given me the freedom to be able to take out an affordable loan that has allowed me to keep my finances in check and not go into great debt. Read more Read less

    {"display":"Katrice R","full_name":"Katrice R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Always helpful polite and willing to help had a litt...

    Always helpful polite and willing to help had a little trouble with my standing order going through when I spoke to someone was able to... Always helpful polite and willing to help had a little trouble with my standing order going through when I spoke to someone was able to give me an alternative way to pay back my loan very much appreciate as was stressing about my payments going through Read more Read less

    {"display":"Kim H","full_name":"Kim H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Kim H 27th June 2026
  • 5.00/5

    Excellent

    Always had a great service and really has helped me out alot over the years

    {"display":"Chloe g","full_name":"Chloe g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Chloe g 27th June 2026
  • 5.00/5

    Never had a problem always helpful couldnt ask for more

    Never had a problem always helpful couldnt ask for more

    {"display":"Jordon p","full_name":"Jordon p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Jordon p 27th June 2026
  • 5.00/5

    A cooperative bank with unique customer services

    A cooperative bank with good customer services, and a friendly bank. Effective communication network with robust ICT and modern technology. Trusted and respected with uniqueness with great value and culture.

    {"display":"David S","full_name":"David S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    David S 27th June 2026

    Products from Clockwise Credit Union

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