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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,118 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6118 company reviews • Last reviewed within 7 days

Always available to help out

Personal loans • 17th June 2026

Have been using clockwise for years and they always help when needed. Helpfuk and polite staff. Would recommend clickwise to others.

{"display":"Gemma Jones","full_name":"Gemma Jones","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1671127.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Easy to apply, money with you the next day.

Personal loans • 17th June 2026

Easy to apply, money with you the next day. Excellent service

{"display":"Sammi ","full_name":"Sammi ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    I need loans as I need washing machine and freezer f...

    I need loans as I need washing machine and freezer fridge

    {"display":"Trevor m","full_name":"Trevor m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Trevor m 17th June 2026
  • 5.00/5

    Lovely experience never had any problems

    Lovely experience never had any problems

    {"display":"Marsham m","full_name":"Marsham m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Marsham m 17th June 2026
  • 5.00/5

    I have been with clockwise for years the services ar...

    I have been with clockwise for years the services are really good

    {"display":"Kamaria w","full_name":"Kamaria w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very professional when speaking to someone over the...

    Very professional when speaking to someone over the phone, very helpful and quick to answer queries.

    {"display":"Julia Gorczynska","full_name":"Julia Gorczynska","avatar":{"url":"\/assets\/uploads\/avatars\/users\/529310.png"}}'s avatar
  • 5.00/5

    Overall excellent service from start to finish

    Overall excellent service from start to finish

    {"display":"Wendy Stone","full_name":"Wendy Stone","avatar":{"url":"\/uploads\/avatars\/users\/1670397.jpg"}}'s avatar
  • 5.00/5

    Fantastic

    Clockwise credit union has been a great help for me when I've needed it and it's a great way to help me save money

    {"display":"Charmaine","full_name":"Charmaine","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1670333.png"}}'s avatar
  • 5.00/5

    Simply Exceptional

    Where do I start? Clockwise have an excellent team to assist with any questions you have or any problems you might be facing. Their processes... Where do I start? Clockwise have an excellent team to assist with any questions you have or any problems you might be facing. Their processes for personal loans are very simple, they understand you and simply help you. Far lower interest rates than those “pay day” lenders and yet still accept you when you high street bank won’t offer you a personal loan. I couldn’t recommend them more! Read more Read less

    {"display":"Hamza H","full_name":"Hamza H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Hamza H 17th June 2026
  • 4.00/5

    Very quick efficient services!

    Very quick efficient services! Never had any problems at all.

    {"display":"Sophie N","full_name":"Sophie N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Sophie N 17th June 2026
  • 5.00/5

    Difficult too contact anyone if issues arise but pay...

    Difficult too contact anyone if issues arise but payments are always taken on time

    {"display":"Paula s","full_name":"Paula s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Paula s 17th June 2026

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