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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,419 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6419 company reviews Last reviewed within 7 days

I’ve never been accepted for a loan due to my credit...

Personal loans 2nd July 2026

I’ve never been accepted for a loan due to my credit rating even when clicking the benefit option to have it taken out of there... I’ve never been accepted for a loan due to my credit rating even when clicking the benefit option to have it taken out of there I find this in just and discriminatory clearly applying for a loan is last case option for people. Read more Read less

Rated Terrible 1.00/5
Read more product reviews

Incredibly fast and seamless process!

Personal loans 2nd July 2026

I needed a personal loan for holiday. The online application took less than 10 minutes to complete. I was approved the same afternoon, and the... I needed a personal loan for holiday. The online application took less than 10 minutes to complete. I was approved the same afternoon, and the funds were deposited into my bank account the next business day. The interest rate was exactly what was quoted, with zero hidden fees. Highly recommend this lender for quick, transparent financial help! Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    It was amazing

    It was amazing they were a great help to my kids and I

  • 5.00/5

    Click It!!! & Clock It!!!! with Clockwise.

    It’s as easy as 1,2,3. I love my Credit Union. Easy applications. Easy Checks & Easy Replies. When I need a few pounds extra they... It’s as easy as 1,2,3. I love my Credit Union. Easy applications. Easy Checks & Easy Replies. When I need a few pounds extra they are always there. Click It!!! & Clock It!!!! Read more Read less

  • 4.00/5

    Nice easy site to navigate, u can find all informati...

    Nice easy site to navigate, u can find all information needed on the website and is easily accessible, good customer service and quick responses. Would... Nice easy site to navigate, u can find all information needed on the website and is easily accessible, good customer service and quick responses. Would recommend this site to friends and family. Read more Read less

  • 5.00/5

    Clockwise Credit Union keeps me in control!

    Clockwise Credit Union keeps me in control! even when I foget. The right money is in the right place at the right time. I am... Clockwise Credit Union keeps me in control! even when I foget. The right money is in the right place at the right time. I am confident in myself and confident in Clockwise. Thank You Clockwise. Read more Read less

  • 5.00/5

    Oldies can use it with ease

    As an oldie I found the online experience very simple. Website was easy to navigate and if I got stuck I just had to send... As an oldie I found the online experience very simple. Website was easy to navigate and if I got stuck I just had to send a message and they got right back to me and talked me through it all. Read more Read less

    {"display":"Laine","full_name":"Laine","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Laine 2nd July 2026
  • 5.00/5

    I've been getting family loans from clockwise for ye...

    I've been getting family loans from clockwise for years now and the process for me has been straight forward money in my account within days... I've been getting family loans from clockwise for years now and the process for me has been straight forward money in my account within days and pay back process easy too Read more Read less

  • 3.00/5

    Closed my current account causing me all sorts of pr...

    Closed my current account causing me all sorts of problems without any reason.

    {"display":"Darren P","full_name":"Darren P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Darren P 2nd July 2026
  • 5.00/5

    Very helpful friendly and professional agents.

    Very helpful friendly and professional agents. The staff are knowledgeable and willing to support with questions

    {"display":"dola","full_name":"dola","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1690462.png"}}'s avatar
    Savings
    dola 1st July 2026
  • 5.00/5

    Affordable thortnightly payments to suit me also hel...

    Affordable thortnightly payments to suit me also helps with save as you borrow that's very helpful

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

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