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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.89/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,418 product reviews

Average score of 4.89/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy loan application process that feels personal and supportive. Their savings accounts are praised for being simple to use, with convenient payroll deductions and a genuine community focus. However, some find the interest rates high and customer service inconsistent, especially since moving to online-only and with phone access issues.

Positive themes

  • Clockwise Credit Union’s staff are friendly and always ready to help with loans and savings.
  • Personal loans from Clockwise Credit Union are quick and easy to apply for with fast decisions.
  • Savings accounts with Clockwise Credit Union are easy to manage and help build good habits.

Negative themes

  • Some find Clockwise Credit Union’s interest rates on loans quite high and costly.
  • Customer service can be inconsistent with long waits and unhelpful phone support.
  • The move to online-only has left some older or less tech-savvy members feeling neglected.
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5418 company reviews • Last reviewed within 7 days

Been with clockwise credit union for money years exc...

Personal loans • 15th May 2026

Been with clockwise credit union for money years excellent services.

{"display":"Nat","full_name":"Nat","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Nat
Rated Excellent • 5/5
Read more product reviews

Been with them years, good experience

Personal loans • 14th May 2026

Been with them years, good experience

{"display":"S H","full_name":"S H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
S H
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy access savings account

    So easy to use both to save and to make withdrawals. I would recommend this to anyone who wants to save as much or as little as they want

    {"display":"Carol H","full_name":"Carol H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carol H 14th May 2026
  • 5/5

    I need a loan and applied through clockwise.

    I need a loan and applied through clockwise. The process was easy ,i recieved a quick answer and i recieved the load within days of applying

    {"display":"Tracey S","full_name":"Tracey S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Quick , easy , affordable and friendly

    Quick , easy , affordable and friendly

    {"display":"Leanne ","full_name":"Leanne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great experience, can apply for a top up when needed...

    Great experience, can apply for a top up when needed and fair

    {"display":"Melissa","full_name":"Melissa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very helpful staff, always go that extra mile

    Very helpful staff, always go that extra mile

    {"display":"Phillip A","full_name":"Phillip A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Phillip A 14th May 2026
  • 5/5

    Very helpful, good rates easy access to account

    Very helpful, good rates easy access to account

    {"display":"Rachel b","full_name":"Rachel b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Personal loans

    Always had a really good experience

    {"display":"Laura p","full_name":"Laura p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    had a great experience ,

    had a great experience , helpful staff and and helped me out when in need

    {"display":"Leanne ","full_name":"Leanne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    They are really good and understand and super helpful

    They are really good and understand and super helpful

    {"display":"Courtney ","full_name":"Courtney ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

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