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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,325 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6325 company reviews • Last reviewed within 7 days

very good service and knowledge about my savings

Savings • 27th June 2026

very good service and knowledge about my savings

{"display":"Robert M","full_name":"Robert M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Loan approval very fast

Personal loans • 26th June 2026

I never had need for loan but my friend did and she was happy

{"display":"Niurka M","full_name":"Niurka M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Amazing!!

    I've had nothing but a positive experience with Clockwise, I have been a customer for over 5 years now and don't have a single complaint.

    {"display":"Paige S","full_name":"Paige S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Paige S 26th June 2026
  • 3.00/5

    Mollylouise

    Useless sometimes as I can not transfer money to my bank

    {"display":"Molly L","full_name":"Molly L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Molly L 26th June 2026
  • 5.00/5

    Clockwise Credit Union are Simply the BEST!

    I was in dire need of a loan to be able to buy Christmas presents for my family and when i got accepted by you,... I was in dire need of a loan to be able to buy Christmas presents for my family and when i got accepted by you, I was over the moon, repayments are manageable and if I have a problem accessing my account or to make a payment, the friendly and kind stuff are always helpful. Clockwise is now my favourite loan place and no one can even match you. Read more Read less

    {"display":"Romeo W","full_name":"Romeo W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Romeo W 26th June 2026
  • 5.00/5

    Loans is easy

    I have had 2 loans and both times its been easy to do and very helpful

    {"display":"Lisa W","full_name":"Lisa W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Lisa W 26th June 2026
  • 5.00/5

    Never had issues with personal loans been with them...

    Never had issues with personal loans been with them for more than 10 years

    {"display":"Miss T","full_name":"Miss T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Miss T 26th June 2026
  • 5.00/5

    Always got fabulous staff who go the extra mile to h...

    Always got fabulous staff who go the extra mile to help, wether it for a loan or opening an account there’s always someone who has... Always got fabulous staff who go the extra mile to help, wether it for a loan or opening an account there’s always someone who has a smile from start to end when they help Read more Read less

    {"display":"Donna b","full_name":"Donna b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Donna b 26th June 2026
  • 5.00/5

    Clockwise are a helpful, fantastic credit union A***

    Clockwise are a helpful, community focused credit union. They help those who cannot get credit through popular channels due to debt or a bad credit... Clockwise are a helpful, community focused credit union. They help those who cannot get credit through popular channels due to debt or a bad credit score. Customers on benefits can access their low amount personal loans for emergency expenses, or just for a treat or a family holiday. The registration service is done in person at their office, phoning the DWP there to get proof of benefit income. The customer must have their benefits paid to Clockwise each payment day so their loan amount can be deducted, but this doesn’t affect the payment coming through into their bank account, it will just take a few hours more. Their online service is easy to use as well, as once registered loan application can be done online quickly. I have used Clockwise for many years and would recommend them to anyone. Read more Read less

    {"display":"Claire","full_name":"Claire","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Claire 26th June 2026
  • 5.00/5

    Positive thoughts

    Communication is great - very quick service. I’ve been with clockwise many years & always had an excellent experience

    {"display":"Lucy M","full_name":"Lucy M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Lucy M 26th June 2026
  • 5.00/5

    Good rates for loan Ethical lending

    Good rates for loan Ethical lending

    {"display":"MR S","full_name":"MR S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    MR S 26th June 2026

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

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