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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,069 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6069 company reviews Last reviewed within 7 days

Not very loyal or understanding anymore ...

Savings 14th June 2026

Not very loyal or understanding anymore

Rated Average 3.00/5
Read more product reviews

Excellent service

Savings 14th June 2026

Having used clockwise for loans with affordable interest rates made life a lot easier, easy to apply and fast respinse with acceptance for personel loans,and... Having used clockwise for loans with affordable interest rates made life a lot easier, easy to apply and fast respinse with acceptance for personel loans,and I now use clockwise as a savings account to access funds for unexpected costs. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 4.00/5

    Fantastic

    Always affordable payment plan and easy forms to fill out

    {"display":"Susan M","full_name":"Susan M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Susan M 14th June 2026
  • 5.00/5

    It was very to use the online banking

    It was very to use the online banking

    {"display":"Nuura ","full_name":"Nuura ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Nuura 14th June 2026
  • 5.00/5

    Great app and customer service!

    Great app and customer service very happy with it and how it’s gone so far since I opened it up. App never lags or breaks... Great app and customer service very happy with it and how it’s gone so far since I opened it up. App never lags or breaks down. Super easy to use and navigate and easy to contact people for help if ever needed Read more Read less

  • 5.00/5

    they have been very respectful and understanding wit...

    they have been very respectful and understanding with my circumstances, i suffer with anxiety and they make me feel comfortable everytime i contact them

    {"display":"demi h","full_name":"demi h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    demi h 14th June 2026
  • 5.00/5

    Brilliant experience so easy understanding people

    Brilliant experience so easy understanding people

  • 5.00/5

    Amazing service

    Started using clockwise 15 or so years ago when my financial situation wasn't great. I'd get loans out every now and then to help me... Started using clockwise 15 or so years ago when my financial situation wasn't great. I'd get loans out every now and then to help me through. For the last 10 years I have used my account for savings, the service has always been amazing Read more Read less

    {"display":"Emma B","full_name":"Emma B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Emma B 14th June 2026
  • 5.00/5

    Great experience apart from declined for a top up de...

    Great experience apart from declined for a top up despite never missing a payment

  • 5.00/5

    Great company woth great staff.

    Great company woth great staff. Always happy to help when ever i rang.

    {"display":"Lucy ","full_name":"Lucy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Lucy 13th June 2026
  • 4.00/5

    It has been good.

    It has been good. That's all I have to say

    {"display":"Kim ","full_name":"Kim ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Kim 13th June 2026

    Products from Clockwise Credit Union

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