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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.89/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,340 product reviews

Average score of 4.89/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy loan application process that feels personal and supportive. Their savings accounts are praised for being simple to use, with convenient payroll deductions and a genuine community focus. However, some find the interest rates high and customer service inconsistent, especially since moving to online-only and with phone access issues.

Positive themes

  • Clockwise Credit Union’s staff are friendly and always ready to help with loans and savings.
  • Personal loans from Clockwise Credit Union are quick and easy to apply for with fast decisions.
  • Savings accounts with Clockwise Credit Union are easy to manage and help build good habits.

Negative themes

  • Some find Clockwise Credit Union’s interest rates on loans quite high and costly.
  • Customer service can be inconsistent with long waits and unhelpful phone support.
  • The move to online-only has left some older or less tech-savvy members feeling neglected.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5340 company reviews • Last reviewed within 7 days

Staff are very helpful

Personal loans • 12th May 2026

Always a positive interaction with the company and very helpful staff, who resolve any issues promptly and with a very friendly attitude whilst staying professional,... Always a positive interaction with the company and very helpful staff, who resolve any issues promptly and with a very friendly attitude whilst staying professional, having had a few issues when I first signed up the staff over the phone were very helpful in guiding me through working the app and also locating the forms I needed to fill out and sign. Read more Read less

{"display":"Sam ","full_name":"Sam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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My clockwise experience

Personal loans • 11th May 2026

I have been with clockwise for years and they have always provide excellent service , advice and support when needed

{"display":"Tianna W","full_name":"Tianna W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Had a loan many years ago,now i have a savings accou...

    Had a loan many years ago,now i have a savings account with clockwise and I enjoy seeing my balance going up

    {"display":"VixB","full_name":"VixB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    VixB 11th May 2026
  • 5/5

    Clickwise

    I've had 3 loans from Clockwise ,they always offer good advice and talk you through the process . I think it's good because you can... I've had 3 loans from Clockwise ,they always offer good advice and talk you through the process . I think it's good because you can add extra money on your payments and that goes into a separate pot . Read more Read less

    {"display":"gina ","full_name":"gina ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    gina 11th May 2026
  • 5/5

    They have amazing communication and easy to apply an...

    They have amazing communication and easy to apply and make repayments which makes life much easier when it gets busy

    {"display":"Bethany p","full_name":"Bethany p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Theyre always quick to respond to queries and get th...

    Theyre always quick to respond to queries and get things sorted right away.

    {"display":"SK","full_name":"SK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    SK 11th May 2026
  • 5/5

    Extremely happy with the service .

    Extremely happy with the service .

    {"display":"Vera Miranda","full_name":"Vera Miranda","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Vera Miranda 11th May 2026
  • 5/5

    Very good fast efficient and friendly

    Very good fast efficient and friendly

    {"display":"Amy P","full_name":"Amy P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Amy P 11th May 2026
  • 5/5

    Great place to save some pennies and can get loans w...

    Great place to save some pennies and can get loans when you’re in need.

    {"display":"Bex Harrison","full_name":"Bex Harrison","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1576457.png"}}'s avatar
    Savings
    Bex Harrison 11th May 2026
  • 5/5

    Very helpful and good customer service

    Very helpful and good customer service

    {"display":"Lolw ","full_name":"Lolw ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Lolw 11th May 2026
  • 5/5

    Awesome resource

    Awesome resource and helpful when I needed to rebuild my life

    {"display":"Panama Donaldson","full_name":"Panama Donaldson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1576262.png"}}'s avatar

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