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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,182 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6182 company reviews Last reviewed within 7 days

Been very good with me over the years

Personal loans 22nd June 2026

Been very good with me over the years

Rated Excellent 5.00/5
Read more product reviews

Help where they can...

Personal loans 22nd June 2026

When in need always there to help where they can

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Great rates, great customer service

    I was looking for a personal loan but because I had a shaky credit score. After searching I found clockwise who gave me a great... I was looking for a personal loan but because I had a shaky credit score. After searching I found clockwise who gave me a great interest rate and a way of paying back that meant I didn’t feel the impact of paying back the loan in the same way I would have going through a different lender. Another bonus is they go through review periods where you can apply for a top up for your loan, subject to review but this has come in handy twice. Overall the service is great and the rates are better. Read more Read less

    {"display":"Hreil","full_name":"Hreil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Hreil 22nd June 2026
  • 5.00/5

    Made an application that was easy to do

    Made an application that was easy to do

    {"display":"PAUL","full_name":"PAUL","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1680005.png"}}'s avatar
    Personal loans
    PAUL 22nd June 2026
  • 4.00/5

    Always been understanding and fast service

    Always been understanding and fast service

  • 5.00/5

    Excellent experience everytime.

    Excellent experience everytime. Quick and easy process and always fast response times. Couldn’t fault, will always use clockwise :)

  • 5.00/5

    Always there when needed very good repayment plans

    Always there when needed very good repayment plans

  • 5.00/5

    Very friendly Nottingham team, helpful applied for a...

    Very friendly Nottingham team, helpful applied for a loan, did the identification check online using a link sent and got my loan within an hour

  • 4.00/5

    Hit and miss

    It’s hit and miss because I thought it was not dependent on credit score and more about my money management. I consistently paid and cleared... It’s hit and miss because I thought it was not dependent on credit score and more about my money management. I consistently paid and cleared my whole loan and when needing a top up and help I got declined and I couldn’t understand because I’ve had a good relationship with my clockwise loan it was the most manageable and easiest to apply for. Read more Read less

    {"display":"AE","full_name":"AE","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    AE 22nd June 2026
  • 5.00/5

    Great for saving and withdrawing money for busy mum

    Use it all the time to save and it’s so easy to deposit and withdraw money on the app. It helps as a busy parent... Use it all the time to save and it’s so easy to deposit and withdraw money on the app. It helps as a busy parent to save for school holidays/trips quick and easy amounts. Read more Read less

    {"display":"Alison D","full_name":"Alison D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alison D 22nd June 2026
  • 5.00/5

    great so far

    i hope it will be able to help me

    {"display":"ionut s","full_name":"ionut s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    ionut s 22nd June 2026

    Products from Clockwise Credit Union

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