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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,995 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5995 company reviews • Last reviewed within 7 days

Easy fast no hassle and successful outcome

Personal loans • 9th June 2026

Easy fast no hassle and successful outcome

{"display":"Pattrice E","full_name":"Pattrice E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Always been helpful and clear.

Personal loans • 9th June 2026

Always been helpful and clear. Have been a customer for many years

{"display":"Adelle B","full_name":"Adelle B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent and affordable loans

    I have been taking/renouing personal loans with clockwise over 10 years: Excellent customer service, affordable interest that works for anyone even those on low income.... I have been taking/renouing personal loans with clockwise over 10 years: Excellent customer service, affordable interest that works for anyone even those on low income. They provide clear and useful information, easy to access online and to apply. Read more Read less

    {"display":"Jeanne M","full_name":"Jeanne M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    EverThank you had a problem saving with them.

    Ever had a problem saving with them. Leaves my pay before I receive it so I don’t have to worry

    {"display":"Jon M","full_name":"Jon M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jon M 9th June 2026
  • 4.00/5

    Good experience but online app is abit slow when goi...

    Good experience but online app is abit slow when going to top up a loan

    {"display":"Ashley ","full_name":"Ashley ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Everything was fast and understandable , people was...

    Everything was fast and understandable , people was nice and helpful

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/513543.png"}}'s avatar
  • 4.00/5

    I feel clockwise interest rates are very high in com...

    I feel clockwise interest rates are very high in comparison to the market. And this is sad as your target customer is people on very low incomes or benefits.

    {"display":"Slj","full_name":"Slj","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Slj 8th June 2026
  • 5.00/5

    Absolutely excellent it was super easy to get a loan...

    Absolutely excellent it was super easy to get a loan and the customer service was excellent

    {"display":"Paddy c","full_name":"Paddy c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Giving hope for those in much need of financial help.

    Giving hope for those in much need of financial help.

    {"display":"Kevin O","full_name":"Kevin O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Fast, easy and reliable

    There's always a response within 24 hours there usually quite fast i had most of mine the same day as well as receiving my response... There's always a response within 24 hours there usually quite fast i had most of mine the same day as well as receiving my response for my loan within 24 hours, fast and reliable and really straightforward to use. Read more Read less

    {"display":"Miss sweet","full_name":"Miss sweet","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    I think good but they offer a loan and then they wil...

    I think good but they offer a loan and then they will not aproved it so why the offer ?

    {"display":"MISS E lukova","full_name":"MISS E lukova","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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