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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,363 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6363 company reviews • Last reviewed within 7 days

Polite and courteous very easy to deal with

Savings • 30th June 2026

Polite and courteous very easy to deal with

{"display":"kathleen w","full_name":"kathleen w","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1203356.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Always been straight forward easy process with frien...

Personal loans • 30th June 2026

Always been straight forward easy process with friendly staff to help

{"display":"Katie t","full_name":"Katie t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    straightforward and responsive - no problems at all...

    straightforward and responsive - no problems at all with Clockwise

    {"display":"Jude S","full_name":"Jude S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jude S 30th June 2026
  • 5.00/5

    very helpfull and understanding the company has had...

    very helpfull and understanding the company has had patiance and understanding

    {"display":"Steven M","full_name":"Steven M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1213442.png"}}'s avatar
    Personal loans
    Steven M 30th June 2026
  • 5.00/5

    Ahead above the rest

    Very transparent service friendly staff and bonus of savings made when paying loans back

    {"display":"Jessica H","full_name":"Jessica H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to apply both at the brancAh ant on the app.

    Easy to apply both at the branch ant on the app. It and affordable loan with good interest. Excellent customer service, and detailed and clear information given to customers

    {"display":"Jeanne M","full_name":"Jeanne M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Jeanne M 30th June 2026
  • 5.00/5

    Great experience with my first application.

    Great experience with my first application..hoping my second goes just as smoothly.

    {"display":"Helen Childs","full_name":"Helen Childs","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1687600.png"}}'s avatar
  • 4.00/5

    Serious family issues loan

    I have had 2 serious issues that I needed help with a loan to sort family out and clockwise was more than generous and helped me in ways they don't realise

    {"display":"Nikki P","full_name":"Nikki P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Nikki P 29th June 2026
  • 5.00/5

    Supportive

    I have had nothing but support and would highly recommend.

    {"display":"Paris M","full_name":"Paris M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Paris M 29th June 2026
  • 5.00/5

    Had a loan very low intresy rates affordable repayments

    Had a loan very low intresy rates affordable repayments

    {"display":"George N","full_name":"George N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    George N 29th June 2026
  • 5.00/5

    Been going here for a few years now and all I can sa...

    Been going here for a few years now and all I can say is iv never had a problem always there to help great customer service would 100 percent recommend

    {"display":"Jordon p","full_name":"Jordon p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Jordon p 29th June 2026

    Products from Clockwise Credit Union

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