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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,925 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5925 company reviews • Last reviewed within 7 days

It was amazing from start to finish.

Savings • 3rd June 2026

It was amazing from start to finish.

{"display":"Asif","full_name":"Asif","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Really authentic and approachable staff.

Savings • 3rd June 2026

Really authentic and approachable staff. Ethical and community focused organisation. Sticking up for smaller savers and borrowers. Kind of like his banking used to be!

{"display":"Marsha S","full_name":"Marsha S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    They have been very helpful and useful

    They have been very helpful and useful

    {"display":"Elizabeth R","full_name":"Elizabeth R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1213336.png"}}'s avatar
  • 5.00/5

    I have been with the credit union for many years and...

    I have been with the credit union for many years and now clockwise always a good experience .

    {"display":"Julie S","full_name":"Julie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie S 3rd June 2026
  • 5.00/5

    So fast, easy and very friendly customer service!

    So fast, easy and very friendly customer service! So grateful I found these when I needed help the most! They have been outstanding and helped... So fast, easy and very friendly customer service! So grateful I found these when I needed help the most! They have been outstanding and helped me in ways no other person has Read more Read less

    {"display":"Katie ","full_name":"Katie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    help set up my account

    I had a child saving account that I had forgotten the account and the members of staff help me chance and to update the details on the account

    {"display":"Nathias Laidley","full_name":"Nathias Laidley","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1622401.png"}}'s avatar
  • 5.00/5

    Convenient loans at reasonable interest rates

    Every time I've needed some cash for an unexpected emergency, Everything from a blocked drain to a broken down fridge freezer Clockwise have been there... Every time I've needed some cash for an unexpected emergency, Everything from a blocked drain to a broken down fridge freezer Clockwise have been there for me by way of a loan at a very reasonable rate of interest. Read more Read less

    {"display":"Ian Coward ","full_name":"Ian Coward ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very responsive customer care.

    Very responsive customer care. Got back to me really quickly

    {"display":"Steve N","full_name":"Steve N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Steve N 3rd June 2026
  • 5.00/5

    It very easy to get your money out if needed...

    It very easy to get your money out if needed

    {"display":"Christine C","full_name":"Christine C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Christine C 3rd June 2026
  • 5.00/5

    Straight forward, no hidden charges, lovely phone op...

    Straight forward, no hidden charges, lovely phone operators.

    {"display":"Emma E","full_name":"Emma E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Emma E 3rd June 2026
  • 5.00/5

    The app on my phone its perfect and sooo easy tu use.

    The app on my phone its perfect and sooo easy tu use. Never had any problems with it.

    {"display":"Joanna M","full_name":"Joanna M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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