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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,953 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5953 company reviews • Last reviewed within 7 days

Its been great experience !!!!!!

Personal loans • 6th June 2026

Its been great experience i recommend to friends

{"display":"Jessica ","full_name":"Jessica ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Clockwise personal loan, easy & simple

Personal loans • 5th June 2026

Clockwise have been brilliant for me. I took out a personal loan and had a payroll deduction arranged very easily. Set up online and then... Clockwise have been brilliant for me. I took out a personal loan and had a payroll deduction arranged very easily. Set up online and then spoke to a person on the phone to answer some questions and she was very helpful and friendly. Would definitely recommend. Read more Read less

{"display":"MelC","full_name":"MelC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Absolutely perfect service nothing is any trouble fo...

    Absolutely perfect service nothing is any trouble for them. Helpful, friendly just great.

    {"display":"Christopher F","full_name":"Christopher F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Genuinely brilliant this is how all banks should be...

    Genuinely brilliant this is how all banks should be but sadly are not they could all learn a lot from clockwise

    {"display":"Stuart S","full_name":"Stuart S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Stuart S 5th June 2026
  • 5.00/5

    My experience was amazing with this credit union the...

    My experience was amazing with this credit union the were lot helpful

    {"display":"deep p","full_name":"deep p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    deep p 5th June 2026
  • 5.00/5

    Always very helpful, a great credit union.

    Always very helpful, a great credit union. Every step of applying is explained and easy to understand as well as apply. I would highly recommend to friends and family.

    {"display":"Peter M","full_name":"Peter M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Has been an amazing experiance well would get others...

    Has been an amazing experiance well would get others involved great way to spend for holidays christmas exe

    {"display":"Tim Haggitt","full_name":"Tim Haggitt","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1627515.png"}}'s avatar
  • 5.00/5

    Excellent

    I applied for a loan, it was very easy and was offered something more affordable

    {"display":"Jane C","full_name":"Jane C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Jane C 5th June 2026
  • 5.00/5

    I got money when i needed it most, immediately.

    I got money when i needed it most, immediately. When i struggled to pay at some point they made a good plan for me

    {"display":"Tendai K","full_name":"Tendai K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    No problems, no worries.

    Never had any problems, even when I took out a £10,000 loan. They always keep me updated so I know where I stand. Very comfortable with this bank.

    {"display":"DeeD","full_name":"DeeD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    DeeD 5th June 2026
  • 5.00/5

    Terrific, Clockwise Union have helped me enormously

    Terrific, Clockwise Union have helped me enormously

    {"display":"Anthony S","full_name":"Anthony S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Clockwise Credit Union

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