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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,135 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6135 company reviews • Last reviewed within 7 days

I have always found the clockwise company easy to...

Savings • 18th June 2026

Oil have always found the clockwise company easy to use. The staff are friendly & helpful

{"display":"Amanda C","full_name":"Amanda C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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My experience with clockwise credit union has been a...

Personal loans • 18th June 2026

My experience with clockwise credit union has been amazing as I have used them for a very long time

{"display":"Shelley D","full_name":"Shelley D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    My experience is knowing how to trade in business an...

    My experience is knowing how to trade in business and work for construction

    {"display":"Kevin K","full_name":"Kevin K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Kevin K 18th June 2026
  • 5.00/5

    Really helpful and lovely.

    Were very good to me and really helped me out when I was in a tight spot finiancily and if youre open and transparent they... Were very good to me and really helped me out when I was in a tight spot finiancily and if youre open and transparent they will do whatever they can to help. Read more Read less

    {"display":"Charlotte M","full_name":"Charlotte M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    It was straight forward, easy to understand.

    It was straight forward, easy to understand. loads of genuine support.

    {"display":"Ahmed G","full_name":"Ahmed G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Ahmed G 18th June 2026
  • 5.00/5

    The customer service is good.

    The customer service is good. The always ready to help

    {"display":"Ekoue E","full_name":"Ekoue E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Ekoue E 18th June 2026
  • 5.00/5

    I have used them for years always very helpful at ti...

    I have used them for years always very helpful at times in need while making sure I stay on top of my credit/payments with other companies

    {"display":"Reanne G","full_name":"Reanne G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Reanne G 18th June 2026
  • 5.00/5

    Absolutely brilliant!

    Absolutely brilliant!! So helpful and the customer service is out of this world!! Highly recommend

    {"display":"Patty P","full_name":"Patty P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Patty P 18th June 2026
  • 5.00/5

    All very good and completed with ease.

    All very good and completed with ease.

    {"display":"Paul M","full_name":"Paul M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Paul M 18th June 2026
  • 5.00/5

    Loans and top ups have given me the chance to book h...

    Loans and top ups have given me the chance to book holidays and stay on top of bills too without slipping into serious debt. Much more comfortable way of spending

    {"display":"Rachel A","full_name":"Rachel A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rachel A 18th June 2026
  • 5.00/5

    Always been great with me.

    Always been great with me. I feel the repayments are fair. Any issues I’ve ever had have been resolved in a swift and efficient manner.

    {"display":"Sarah B","full_name":"Sarah B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Sarah B 17th June 2026

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