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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,661 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy loan application process that feels personal and supportive. Their savings accounts are praised for being simple to use, with convenient payroll deductions and a genuine community focus. However, some find the interest rates high and customer service inconsistent, especially since moving to online-only and with phone access issues.

Positive themes

  • Clockwise Credit Union’s staff are friendly and always ready to help with loans and savings.
  • Personal loans from Clockwise Credit Union are quick and easy to apply for with fast decisions.
  • Savings accounts with Clockwise Credit Union are easy to manage and help build good habits.

Negative themes

  • Some find Clockwise Credit Union’s interest rates on loans quite high and costly.
  • Customer service can be inconsistent with long waits and unhelpful phone support.
  • The move to online-only has left some older or less tech-savvy members feeling neglected.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5661 company reviews • Last reviewed within 7 days

I had a money worries more than one one year ago and...

Personal loans • 22nd May 2026

I had a money worries more than one one year ago and clockwise credit union gave me a chance to get help from them.

{"display":"ilze S","full_name":"ilze S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Affordable loans

Personal loans • 22nd May 2026

Great customer service, friendly staff and easy to apply for loan no matter your circumstances and financial background with affordable repayment rates

{"display":"Wills","full_name":"Wills","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Very helpful when discussion about personal loans an...

    Very helpful when discussion about personal loans and explaining how easy it going to be able to get one

    {"display":"Denise Lightbown","full_name":"Denise Lightbown","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1277796.png"}}'s avatar
  • 5.00/5

    Service is excellent always for you appreciate when...

    Service is excellent always for you appreciate when i call

    {"display":"Tamra t","full_name":"Tamra t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tamra t 22nd May 2026
  • 5.00/5

    I'm a member of over 20 years. They're marvellous.

    I have been a member for over 20 years... Clockwise were patient with me and over time restored my self-worth. Thanks to Clockwise I have... I have been a member for over 20 years... Clockwise were patient with me and over time restored my self-worth. Thanks to Clockwise I have become a habitual saver, and can live secure in the knowledge that if anything untoward happens I can have an to tide me over again. Long may they reign. Read more Read less

    {"display":"DASHADOWMAN","full_name":"DASHADOWMAN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    DASHADOWMAN 21st May 2026
  • 5.00/5

    Had a great experience from day one.

    Had a great experience from day one.

    {"display":"Paige S","full_name":"Paige S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great experience

    Great experience really helpful when I needed it and very understanding would definitely recommend to friends and family.

    {"display":"Gaby g","full_name":"Gaby g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Gaby g 21st May 2026
  • 5.00/5

    Why Credit Union means so much to me

    I've been with credit union for over 15 years. They have helped with each stage of me trying to get financially secure. I miss the... I've been with credit union for over 15 years. They have helped with each stage of me trying to get financially secure. I miss the old faces but love all the newbies too even though its over the phone. I always recommend you all. I feel its the personal touch that makes a difference, like when I had to wait a month before I got paid and my benefit had ended. CU helped with a small loan and spread the cost to make it affordable. I knew that if I struggled I could talk to them. Although it worked out great. I feel CU cares. Read more Read less

    {"display":"Sophia Henry","full_name":"Sophia Henry","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1593835.png"}}'s avatar
  • 5.00/5

    Easy application and helpful staff

    Easy application and helpful staff

    {"display":"Rebecca","full_name":"Rebecca","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I’m able to save on a regular basis & also be entere...

    I’m able to save on a regular basis & also be entered into a monthly prize draw providing more motivation to save.

    {"display":"Samantha S","full_name":"Samantha S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Samantha S 21st May 2026
  • 5.00/5

    Amazing customer service

    Everyone is wonderful and work to help in any way they can

    {"display":"Jenna B","full_name":"Jenna B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

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