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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,941 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5941 company reviews • Last reviewed within 7 days

A light in the darkness

Personal loans • 5th June 2026

With the high cost of living, Credit Union is always on hand to offer financial assistance.

{"display":"Godfrey M","full_name":"Godfrey M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

Clockwise credit Union, is very community-based lend...

Savings • 4th June 2026

Clockwise credit Union, is very community-based lending facility for loans and savings. They focus on giving back to community, and to help people who cannot... Clockwise credit Union, is very community-based lending facility for loans and savings. They focus on giving back to community, and to help people who cannot get loans from anywhere else. And it's very easy to apply and simple to use fantastic company for the people. And not just to make a profit they give back all the time. That's what companies like this should be like not to make money all the time. And customer service is always there and very professional and friendly to help you with your questions. Excellent company would recommend them to anyone family friends colleagues. Read more Read less

{"display":"R B","full_name":"R B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
R B
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    My experience was very good I remember when I needed...

    My experience was very good I remember when I needed money very agent to help me buy a car when I apply for a loan... My experience was very good I remember when I needed money very agent to help me buy a car when I apply for a loan it was simple and straightforward no hassle. I really recommend it to anyone Read more Read less

    {"display":"Aunt B","full_name":"Aunt B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Aunt B 4th June 2026
  • 5.00/5

    Always friendly and helpful, helped me out a few tim...

    Always friendly and helpful, helped me out a few times when I’ve been in a tight spot, excellent service!

    {"display":"Keira J","full_name":"Keira J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Could be better for people who have always paid on t...

    Could be better for people who have always paid on time and been members for a long time get turned down more now than before.and credit score good

    {"display":"Elen H","full_name":"Elen H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Elen H 4th June 2026
  • 5.00/5

    I have always found that staff are very friendly and...

    I have always found that staff are very friendly and prompt on answering any inquiries

    {"display":"Charlene e","full_name":"Charlene e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I wouldn’t go anywhere else for personal loans.

    I wouldn’t go anywhere else for personal loans. So easy to use and affordable

    {"display":"Caitlin Hill","full_name":"Caitlin Hill","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1624312.png"}}'s avatar
  • 4.00/5

    Overall experience.

    Overall experience good .I would review Branch in-person contact as oppose to impersonal telephone conversation.

    {"display":"Elizabeth C","full_name":"Elizabeth C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Elizabeth C 4th June 2026
  • 5.00/5

    Honestly, the most caring service I’ve ever received

    I was at an extremely low point financially emergency after emergency and they took the time and effort to actually listen to me and go... I was at an extremely low point financially emergency after emergency and they took the time and effort to actually listen to me and go through my finances with me together and came up with a loan amount that completely saved my life. I can’t thank them enough for actually caring and taking the time to genuinely help me and make sure I was able to afford everything and move forward in life. Great people God bless them, they saved my life. Read more Read less

    {"display":"Seb","full_name":"Seb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Seb 4th June 2026
  • 4.00/5

    A review sent with thanks

    Came to Clockwise when in difficulties with other banks. They helped me when no one else would. Kept this account as a small thank you

    {"display":"Paul K","full_name":"Paul K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Paul K 4th June 2026
  • 5.00/5

    Clockwise is a great company.

    Clockwise is a great company. Helpful and polite with great services.

    {"display":"Tammie","full_name":"Tammie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Tammie 4th June 2026

    Products from Clockwise Credit Union

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