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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,960 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5960 company reviews Last reviewed within 7 days

Quick and easy to apply with swift answers to any qu...

Personal loans 7th June 2026

Quick and easy to apply with swift answers to any queries. Easy to navigate website

Rated Excellent 5.00/5
Read more product reviews

Excellent

Personal loans 6th June 2026

Great very quick Very helpful and understanding

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Clockwise is an efficient and effective financial co...

    Clockwise is an efficient and effective financial company They’re reliable, cooperative and very supportive staffs

  • 5.00/5

    Apart from some technical issues I had originally, w...

    Apart from some technical issues I had originally, which they guided me to sort out, it has been smooth sailing. They helped me twice in my hour of need.

    {"display":"Yota","full_name":"Yota","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Yota 6th June 2026
  • 5.00/5

    Clockwise Loan Company is a reliable choice thanks t...

    Clockwise Loan Company is a reliable choice thanks to its simple application process, clear terms, and flexible lending options. It focuses on providing fast decisions... Clockwise Loan Company is a reliable choice thanks to its simple application process, clear terms, and flexible lending options. It focuses on providing fast decisions while supporting customers with fair and responsible lending, making it a convenient and trustworthy option for those needing financial support. Read more Read less

    {"display":"Kaci","full_name":"Kaci","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kaci 6th June 2026
  • 3.00/5

    The customer services and underwriting teams could b...

    The customer services and underwriting teams could be better

    {"display":"Tim","full_name":"Tim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Tim 6th June 2026
  • 5.00/5

    Have always been helpful and friendly and nonjudgeme...

    Have always been helpful and friendly and nonjudgemental

    {"display":"Lynne v","full_name":"Lynne v","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lynne v 6th June 2026
  • 5.00/5

    Its been great experience !!!!!!

    Its been great experience i recommend to friends

  • 5.00/5

    Clockwise personal loan, easy & simple

    Clockwise have been brilliant for me. I took out a personal loan and had a payroll deduction arranged very easily. Set up online and then... Clockwise have been brilliant for me. I took out a personal loan and had a payroll deduction arranged very easily. Set up online and then spoke to a person on the phone to answer some questions and she was very helpful and friendly. Would definitely recommend. Read more Read less

    {"display":"MelC","full_name":"MelC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    MelC 5th June 2026
  • 5.00/5

    Absolutely perfect service nothing is any trouble fo...

    Absolutely perfect service nothing is any trouble for them. Helpful, friendly just great.

  • 5.00/5

    Genuinely brilliant this is how all banks should be...

    Genuinely brilliant this is how all banks should be but sadly are not they could all learn a lot from clockwise

    {"display":"Stuart S","full_name":"Stuart S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Stuart S 5th June 2026

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

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