Clockwise Credit Union reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Clockwise Credit Union reviews
Verified businesses always have up to date contact details and can respond to reviews.
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FCA approved and regulated -
Has branches you can visit in-person -
Positioned as being a socially responsible organisation -
Offers in-person appointments
Review summary
People rate this company as Excellent based on 5,811 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Clockwise Credit Union is loved for its friendly, helpful staff and easy loan application process that feels personal and supportive. Their savings accounts are praised for being simple to use, with convenient payroll deductions and a genuine community focus. However, some find the interest rates high and customer service inconsistent, especially since moving to online-only and with phone access issues.
Positive themes
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Clockwise Credit Union’s staff are friendly and always ready to help with loans and savings.
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Personal loans from Clockwise Credit Union are quick and easy to apply for with fast decisions.
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Savings accounts with Clockwise Credit Union are easy to manage and help build good habits.
Negative themes
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Some find Clockwise Credit Union’s interest rates on loans quite high and costly.
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Customer service can be inconsistent with long waits and unhelpful phone support.
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The move to online-only has left some older or less tech-savvy members feeling neglected.
About Clockwise Credit Union
Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.
Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.
Clockwise Credit Union offer loans and savings accounts.
Clockwise Credit Union at a glance
Contact details
- Phone
- 0330 175 5792
- [email protected]
- Social media
Reviews for Clockwise Credit Union
Showing 11 of 5811 company reviews • Last reviewed within 7 days
Very good customer service.
Very good customer service. Not dismissive, take personal circumstances into consideration.
I tried online and it was smooth and efficient.
I tried online and it was smooth and efficient.
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5.00/5
Good service, fast money, easy to use
Good service, fast money, easy to use
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5.00/5
Web Site easy to navigate even for me
Web Site easy to navigate even for me
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4.00/5
Polite and easy to understand and good service
Polite and easy to understand and good service
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5.00/5
Best loan company
Clockwise credit union has always been there for me when needed it offers a wide range of of different loans to suit everyone’s needs and... Clockwise credit union has always been there for me when needed it offers a wide range of of different loans to suit everyone’s needs and even better they offer repayment plans to suit you, wether it’s directly paying from your benefits or wages which makes the process more straight forward and easier. I highly recommend clockwise to anyone who is in need for a loan. Read more Read less
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5.00/5
Had a really good experience always happy to help ea...
Had a really good experience always happy to help easy affordable payments
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5.00/5
Personal customer service and I like ethos behind cr...
Personal customer service and I like ethos behind credit unions
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4.00/5
Honesty from girlie trying to survive cosi lives
Clockwise is really good if you are looking to up your credit score or are in a pinch but the apr is quite high so... Clockwise is really good if you are looking to up your credit score or are in a pinch but the apr is quite high so it can feel a little steep when you see that the repayment amount is almost half of what you borrowed but it’s usually available instantly if you are approved really easy to navigate the app and make repayments NO penalty for early repayments which I love and also top up loans 4 months after your first loan which is also great really! Overall trust worthy and no surprise fees or charges clockwise has helped me out of many tight spots Read more Read less
Products from Clockwise Credit Union
Showing all products offered by Clockwise Credit Union
Personal loans
by Clockwise Credit UnionYou can borrow between £50 and £10,000 with a Clockwise Credit Union personal loan. Repay weekly, fortnightly or monthly with no fees if you choose to repay the full loan...
Personal loans
by Clockwise Credit UnionYou can borrow between £50 and £10,000 with a Clockwise Credit Union personal loan. Repay weekly, fortnightly or monthly with no fees if you choose to repay the full loan...
Savings
by Clockwise Credit UnionClockwise Credit Union offer different saving accounts. The Instant Access Savings Account has no limit on deposits and withdrawals and is an easy way to save. The Cash ISA allows...
Savings
by Clockwise Credit UnionClockwise Credit Union offer different saving accounts. The Instant Access Savings Account has no limit on deposits and withdrawals and is an easy way to save. The Cash ISA allows...
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