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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,891 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5891 company reviews Last reviewed within 7 days

Efficient service , easy to understand

Savings 3rd June 2026

Efficient service , easy to understand

Rated Excellent 5.00/5
Read more product reviews

Good bank great service and customer service

Savings 2nd June 2026

Good bank great service and customer service

Rated Good 4.00/5
Read more product reviews
  • 4.00/5

    It all depends on individuals most are very good and...

    It all depends on individuals most are very good and would explain in a way one understands however l have had a bad experience once.

    {"display":"Tha","full_name":"Tha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Tha 2nd June 2026
  • 5.00/5

    They have good communication, I had problems with my...

    They have good communication, I had problems with my account and when I called the man I spoke was straight and quick to resolve the issue.

    {"display":"Joachim N","full_name":"Joachim N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joachim N 2nd June 2026
  • 5.00/5

    Above and Always Beyond

    Always extremely helpful face to face & on the phone. Helped me when faulty mobile locked out of my online account

    {"display":"DJT","full_name":"DJT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    DJT 2nd June 2026
  • 5.00/5

    Very helpful and friendly staff

    Whenever I have been in need Clockwise Credit Union has always done their best to help me out with financial needs that stayed within my... Whenever I have been in need Clockwise Credit Union has always done their best to help me out with financial needs that stayed within my budget. The staff have always been friemdlu and helpful and have always been very informative. Read more Read less

    {"display":"Hman","full_name":"Hman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Hman 2nd June 2026
  • 5.00/5

    Customer service really helpful

    Been really helpful when you got stuck setting up the account

    {"display":"Jojo","full_name":"Jojo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Jojo 2nd June 2026
  • 5.00/5

    Having been made homeless.

    Having been made homeless. i was supported to get a credit union account and found the staff to be very helpful. Everyone i have dealt... Having been made homeless. i was supported to get a credit union account and found the staff to be very helpful. Everyone i have dealt wrih at the st.nicholas corcle branch have been very polite and good at their roles. I have to get my monety manually in branch which can be slightly tricky if i am not around on specific days of opening. Read more Read less

    {"display":"Andrew F","full_name":"Andrew F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew F 2nd June 2026
  • 5.00/5

    Clockwise has literally been a life saver at times w...

    Clockwise has literally been a life saver at times when iv had money troubles and the amount you have to pay back doesn’t kill your... Clockwise has literally been a life saver at times when iv had money troubles and the amount you have to pay back doesn’t kill your bank account either would advise anyone to try this company Read more Read less

  • 5.00/5

    Clockwise came to the rescue for my holiday!

    Clockwise really came in to support my holiday when other resources fell through. The ID and security processes are really tight and I appreciate this... Clockwise really came in to support my holiday when other resources fell through. The ID and security processes are really tight and I appreciate this however when time is of the essence, obtaining a recent bill in the post, when everywhere does online, is abit much. Read more Read less

    {"display":"JP","full_name":"JP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    JP 2nd June 2026
  • 5.00/5

    Excellent Credit Union

    I was initially concerned when Clockwise took over the Lincolnshire & Nottingham Credit Union but my fears were baseless. I have found Clockwise to be... I was initially concerned when Clockwise took over the Lincolnshire & Nottingham Credit Union but my fears were baseless. I have found Clockwise to be every bit as efficient and convenient (if not more so) than major banks. The App is easy to navigate and interest rates Ion savings products very competitive and Clockwise Credit Unit is an ethical way to save. Read more Read less

    {"display":"Joanna Gray ","full_name":"Joanna Gray ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joanna Gray 2nd June 2026

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

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