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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,098 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6098 company reviews • Last reviewed within 7 days

Amazing company very easy to use

Personal loans • 16th June 2026

Amazing company very easy to use

{"display":"Kelsey ","full_name":"Kelsey ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Had a really positive experience

Personal loans • 16th June 2026

Had a really positive experience

{"display":"Lily B","full_name":"Lily B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Customer service is excellent and great services on...

    Customer service is excellent and great services on offer

    {"display":"Hayley Swinscoe","full_name":"Hayley Swinscoe","avatar":{"url":"\/assets\/uploads\/avatars\/users\/775032.png"}}'s avatar
  • 5.00/5

    Very good had no problems would get a new loan anyti...

    Very good had no problems would get a new loan anytime again

    {"display":"Tracey C","full_name":"Tracey C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Tracey C 16th June 2026
  • 5.00/5

    I have been witn you for many years and find the ser...

    I have been witn you for many years and find the service fantastic. Loans are paid when advised

    {"display":"Alan C","full_name":"Alan C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Alan C 16th June 2026
  • 5.00/5

    Friendly, helpful, and committed to the community.

    Friendly, helpful, and committed to the community.

    {"display":"Martin B","full_name":"Martin B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Martin B 16th June 2026
  • 4.00/5

    Good experience using this website for the first time

    Good experience using this website for the first time

    {"display":"Jake c","full_name":"Jake c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Jake c 16th June 2026
  • 5.00/5

    I was struggling with my debts.

    I was struggling with my debts. My credit score was very poor, Clockwise help wìth debt consolidation.

    {"display":"Sylvie M","full_name":"Sylvie M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Sylvie M 16th June 2026
  • 5.00/5

    Brilliant service, customer service always helpful a...

    Brilliant service, customer service always helpful and polite when needing assistance. Have used clockwise for a couple of years now and have had top up loans. 100 recommend

    {"display":"Hollie b","full_name":"Hollie b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Hollie b 16th June 2026
  • 5.00/5

    My customer review

    I've been with this company for years they've never let me down

    {"display":"N G","full_name":"N G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    N G 16th June 2026
  • 5.00/5

    Fast efficient and staff always professional

    Fast efficient and staff always professional

    {"display":"Adam Paterson","full_name":"Adam Paterson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1274724.png"}}'s avatar

    Products from Clockwise Credit Union

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