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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,346 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6346 company reviews Last reviewed within 7 days

Really good and helps in every way

Personal loans 29th June 2026

Really good and helps in every way

Rated Excellent 5.00/5
Read more product reviews

Always very helpful and straight forward

Personal loans 29th June 2026

Always very helpful and straight forward

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Great Customer Service excellent

    Great Customer Service excellent

  • 5.00/5

    Great service ethical banking.

    Great service ethical banking. Excellent app.

    {"display":"Carol","full_name":"Carol","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carol 28th June 2026
  • 5.00/5

    My Experience

    My experience with Clockwise on a loan basis was positive. The process was straightforward, communication was clear, and the support was helpful. Overall, it was a simple and reliable experience."

  • 5.00/5

    Always had a yes from clockwise, always happy to hel...

    Always had a yes from clockwise, always happy to help me too

  • 5.00/5

    Number 1

    Really friendly people alleys listening

    {"display":"Lester a","full_name":"Lester a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Lester a 28th June 2026
  • 5.00/5

    Always accurate and friendly and helpful nothing is...

    Always accurate and friendly and helpful nothing is to much trouble

    {"display":"Angie","full_name":"Angie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Angie 28th June 2026
  • 4.00/5

    Always there to assist.

    Each time I have reached out to my Credit Union for funding, I have received favourable response from them.

    {"display":"Lola A","full_name":"Lola A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Lola A 28th June 2026
  • 5.00/5

    More Money with Clockwise Credit Union.

    Clockwise Credit Union makes it look and feel like I have more money than I actually do. The money is always there to pay my... Clockwise Credit Union makes it look and feel like I have more money than I actually do. The money is always there to pay my bills, I always have a bit extra squirrled away and they let me know exactly how much to spend each week. My life is so much simpler with Clockwise Credit Union. Read more Read less

    {"display":"Alvin Grimmett","full_name":"Alvin Grimmett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alvin Grimmett 28th June 2026
  • 5.00/5

    Kind staff

    Staff help with forms, not judgemental but kind. Quick decisions and loan paid instantly to account

    {"display":"HM","full_name":"HM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    HM 28th June 2026

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

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