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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.89/5

Clockwise Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 3,560 product reviews

Average score of 4.89/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

All the staff are very patient and understanding ve...

All the staff are very patient and understanding very supportive thanku.

{"display":"Pennylope lewis ","full_name":"Pennylope lewis ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

2/5

Reviewing

I have been with clockwise credit union since I was 17 yrs old I am now 43 yrs old I have never had a problem.... I have been with clockwise credit union since I was 17 yrs old I am now 43 yrs old I have never had a problem. But since the office closed in Coventry city centre and the entire business is now an online service its has failed me miserably my mother and 4 aunties all have accounts to witch they now won’t to close as the telephone manor and helpfulness has gone the staff are rood unhelpful very nonchalant and not bothered that is not how to run customer service after my holiday next year I will be closing my account to kind regards Lisa maggs membership number 121749 . Read more Read less

{"display":"Lisa","full_name":"Lisa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Lisa 24th June 2025
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About Clockwise Credit Union

(Merged with Notts and Lincs Credit Union) Have you had a customer experience with Clockwise Union? If the answer is yes, leaving a review on Smart Money People will help others find out a wee bit more about this company.

Clockwise Credit Union at a glance

Reviews for Clockwise Credit Union

Showing 11 of 3560 company reviews • Last reviewed within 7 days

All the staff are very patient and understanding ve...

Savings • 27th June 2025

All the staff are very patient and understanding very supportive thanku.

{"display":"Pennylope lewis ","full_name":"Pennylope lewis ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Happy with the service

Savings • 26th June 2025

The customer advisers have been efficient, friendly and professional. I am very pleased with the service.

{"display":"Lorraine Williams","full_name":"Lorraine Williams","avatar":{"url":"\/assets\/uploads\/avatars\/users\/763954.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    I have loan and soo good my fhave is cell soo happy

    I have loan and soo good and I’m soo happy for helping to me in my life

    {"display":"Beata Hospod","full_name":"Beata Hospod","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1249066.png"}}'s avatar
    Loans
    Beata Hospod 26th June 2025
  • 5/5

    Fantastic staff and service

    I have never had any problems with credit union and have been using them for over 4 years , the staff are lovely if I... I have never had any problems with credit union and have been using them for over 4 years , the staff are lovely if I need to call and will sort out any queries you have . Will continue to use this service for a long time Read more Read less

    {"display":"Kamianna d","full_name":"Kamianna d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kamianna d 26th June 2025
  • 5/5

    Great service very fast , answered the phone quickly...

    Great service very fast , answered the phone quickly with any problems I had

    {"display":"Keeley B","full_name":"Keeley B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Keeley B 26th June 2025
  • 5/5

    Helpful and efficient staff.

    Every time I have had to phone Clockwise there phone operators have been very helpful and explained things simply as I have Dyslexia

    {"display":"SHARON B","full_name":"SHARON B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    SHARON B 26th June 2025
  • 5/5

    New client, great service

    My old credit union recently joined with Clockwise in a seamless transition, made easier by clear messages in plain English.

    {"display":"Lynn H","full_name":"Lynn H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lynn H 26th June 2025
  • 4/5

    A* from start to finish!

    I set up an account fot a friend everything went smooth. All there contact centre staff were very professional each individual member of staff that... I set up an account fot a friend everything went smooth. All there contact centre staff were very professional each individual member of staff that answered my telephone calls answers to my questions and what as level my friends loan application was at! Also they have a great easy to follow mobile app. A* service that clockwise provides and would tell anyone that is in need of a loan to go to Clockwise union first. Read more Read less

    {"display":"Damien F (DillyDamo)","full_name":"Damien F (DillyDamo)","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1248934.png"}}'s avatar
  • 5/5

    Credit Unions are great!

    The Customer Service was prompt and helped sort out my problem. The website is good and secure. And credit unions are great - everyone should... The Customer Service was prompt and helped sort out my problem. The website is good and secure. And credit unions are great - everyone should be in them. I know it's there if I need a loan and it's a good way of saving. Read more Read less

    {"display":"Caroline Salzedo","full_name":"Caroline Salzedo","avatar":{"url":"\/assets\/uploads\/avatars\/users\/768579.png"}}'s avatar
  • 5/5

    First loan at 18 on benefits, easy to pay back

    Took out my first loan at 18 on benefits and didn’t think I would get excepted but did and it really helped me in my... Took out my first loan at 18 on benefits and didn’t think I would get excepted but did and it really helped me in my time of need and it’s easy to pay back straightforward and good Customer service Read more Read less

    {"display":"AJ ADMIRE","full_name":"AJ ADMIRE","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1248887.png"}}'s avatar
    Loans
    AJ ADMIRE 26th June 2025
  • 5/5

    Speedy transactions with an easy to use website and app

    Speedy transactions with an easy to navigate website and easy to use app!

    {"display":"littlepete","full_name":"littlepete","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    littlepete 26th June 2025

    Products from Clockwise Credit Union

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