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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.78/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,336 product reviews

Average score of 4.78/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended positively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6336 company reviews • Last reviewed within 7 days

More Money with Clockwise Credit Union.

Savings • 28th June 2026

Clockwise Credit Union makes it look and feel like I have more money than I actually do. The money is always there to pay my... Clockwise Credit Union makes it look and feel like I have more money than I actually do. The money is always there to pay my bills, I always have a bit extra squirrled away and they let me know exactly how much to spend each week. My life is so much simpler with Clockwise Credit Union. Read more Read less

{"display":"Alvin Grimmett","full_name":"Alvin Grimmett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Kind staff

Personal loans • 28th June 2026

Staff help with forms, not judgemental but kind. Quick decisions and loan paid instantly to account

{"display":"HM","full_name":"HM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
HM
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Its been great since I have joined always at help wh...

    Its been great since I have joined always at help when needed

    {"display":"Mahomed ","full_name":"Mahomed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Affordable and they truly do consider all situations.

    Affordable and they truly do consider all situations. They respond promptly and they are helpful when stuck.

    {"display":"Jessica J","full_name":"Jessica J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Am happy with them

    There are great with my money get when I need it

    {"display":"Wayne B","full_name":"Wayne B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Wayne B 27th June 2026
  • 5.00/5

    The experience I’ve had is amazing.

    The experience I’ve had is amazing. From hoensty and down to borrowing the money is perfect.

    {"display":"Charlie L","full_name":"Charlie L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Great experience with credit union, when...

    I have had good experiences with credit union, when my back was up against the wall I called on them and they were great.

    {"display":"Morvia T","full_name":"Morvia T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Morvia T 27th June 2026
  • 5.00/5

    Great app

    Never any issues if I need to contact them easy to transfer money on app no issues at all with account

    {"display":"Sharon l","full_name":"Sharon l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sharon l 27th June 2026
  • 5.00/5

    Clockwise has help me and my family, freedom

    Clockwise has given me the freedom to be able to take out an affordable loan that has allowed me to keep my finances in check... Clockwise has given me the freedom to be able to take out an affordable loan that has allowed me to keep my finances in check and not go into great debt. Read more Read less

    {"display":"Katrice R","full_name":"Katrice R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Always helpful polite and willing to help had a litt...

    Always helpful polite and willing to help had a little trouble with my standing order going through when I spoke to someone was able to... Always helpful polite and willing to help had a little trouble with my standing order going through when I spoke to someone was able to give me an alternative way to pay back my loan very much appreciate as was stressing about my payments going through Read more Read less

    {"display":"Kim H","full_name":"Kim H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Kim H 27th June 2026
  • 5.00/5

    Excellent

    Always had a great service and really has helped me out alot over the years

    {"display":"Chloe g","full_name":"Chloe g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Chloe g 27th June 2026

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