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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,147 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6147 company reviews • Last reviewed within 7 days

Excellent service & easy process.

Personal loans • 19th June 2026

Very efficient service & pleasant experience. Simple process with support.

{"display":"Gail ","full_name":"Gail ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

The team at Clockwise’s are very helpful and will al...

Personal loans • 19th June 2026

The team at Clockwise’s are very helpful and will always try and help you

{"display":"Mandy","full_name":"Mandy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    I’ve only just made my account so I can’t say much b...

    I’ve only just made my account so I can’t say much but I do look forward to using the product provided

    {"display":"Corte D","full_name":"Corte D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Corte D 19th June 2026
  • 5.00/5

    Very helpful and very efficient very quik and helpful

    Very helpful and very efficient very quik and helpful

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    David 19th June 2026
  • 5.00/5

    They are fair and very helpful try to help in every...

    They are fair and very helpful try to help in every way

    {"display":"Angie","full_name":"Angie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Angie 19th June 2026
  • 5.00/5

    Great services have recommended to several people an...

    Great services have recommended to several people and they helped them out

    {"display":"Yvonne B","full_name":"Yvonne B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Yvonne B 19th June 2026
  • 5.00/5

    Good savings rates.

    Good savings rates. Same day transfer of money when needed

    {"display":"Carole B","full_name":"Carole B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carole B 19th June 2026
  • 1.00/5

    Great team, quick response, very effective

    Great team, quick response, very effective

    {"display":"Aloysius Iyoha ","full_name":"Aloysius Iyoha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to use website, affordable repayments and excel...

    Easy to use website, affordable repayments and excellent opportunities to build savings. All services available in one place. I was able to get a loan... Easy to use website, affordable repayments and excellent opportunities to build savings. All services available in one place. I was able to get a loan quickly and easily after being recommended to do so by a local church. Read more Read less

    {"display":"Alice Greig","full_name":"Alice Greig","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1674425.png"}}'s avatar
    Savings
    Alice Greig 19th June 2026
  • 5.00/5

    Bank is easy to use and facilitates transactions; e...

    Bank is easy to use and facilitates transactions; even the employees are patient and friendly.

    {"display":"Fares M","full_name":"Fares M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Fares M 19th June 2026
  • 5.00/5

    Easy experience , quick and simple, money straight f...

    Easy experience , quick and simple, money straight forward

    {"display":"Dylan l","full_name":"Dylan l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Dylan l 18th June 2026

    Products from Clockwise Credit Union

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