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Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 5,866 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
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About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 5866 company reviews • Last reviewed within 7 days

Clock Wise Experience

Personal loans • 2nd June 2026

Everything ran smoothly, the checks, the paperwork, and communication was spot on. Would definitely recommend the clockwise team!

{"display":"Tony K","full_name":"Tony K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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clockwise has always been very helpful and up front...

Personal loans • 1st June 2026

clockwise has always been very helpful and up front about their services and I have never had a bad experience with them since I joined them

{"display":"Angela m","full_name":"Angela m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    always clear and honest.

    always clear and honest. easy to apply and a quick response.

    {"display":"jim D","full_name":"jim D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    jim D 1st June 2026
  • 5.00/5

    Anytime you look for the loan, they are very helpful...

    Anytime you look for the loan, they are very helpful, they took your matters seriously and helpfully. Thank you so much

    {"display":"DaZuu","full_name":"DaZuu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    DaZuu 1st June 2026
  • 5.00/5

    Helped me with personal loan when I needed it most...

    Helped me with personal loan when I needed it most

    {"display":"Serena p","full_name":"Serena p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Brilliant, good customer service and fast response

    Brilliant, good customer service and fast response

    {"display":"Chloe M","full_name":"Chloe M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Fabulous experience helped even when I got into fina...

    Fabulous experience helped even when I got into financial difficulty

    {"display":"brooke","full_name":"brooke","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    brooke 1st June 2026
  • 5.00/5

    Quick, efficient, non judgemental, customer service

    I have been a customer for a few years now and have never had a bad experience. They are always so helpful and respond quickly... I have been a customer for a few years now and have never had a bad experience. They are always so helpful and respond quickly to any questions. Pay outs are always fast and it's so easy to use their platforms Read more Read less

    {"display":"LH","full_name":"LH","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    LH 1st June 2026
  • 5.00/5

    Always there when they are needes

    Always there when they are needes

    {"display":"Ash m","full_name":"Ash m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Ash m 1st June 2026
  • 5.00/5

    I find clockwise the best company there is I been to...

    I find clockwise the best company there is I been to mutual loans I been to pounds to pocket I been to evlo but honestly... I find clockwise the best company there is I been to mutual loans I been to pounds to pocket I been to evlo but honestly best out the lot is clockwise good people fast easy and simple Read more Read less

    {"display":"Laura g","full_name":"Laura g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Safe, knowledgeable, professional.

    The application process was straightforward, if I did get into difficulty through nervousness, the help I received was excellent. Patience and friendly communication helped me... The application process was straightforward, if I did get into difficulty through nervousness, the help I received was excellent. Patience and friendly communication helped me through my fears. The credit union did not let me borrow above my means, and although initially dissapointing it was ultimately reassuring. Read more Read less

    {"display":"Ruth Benedict","full_name":"Ruth Benedict","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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