Voyager Alliance Credit Union reviews
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Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Voyager Alliance Credit Union reviews
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Review summary
People rate this company as Excellent based on 844 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Voyager Alliance makes saving effortless with easy payroll deductions and a user-friendly app that keeps things simple. Their loans come through quickly with fair rates, and the staff are friendly and always ready to help. However, some find the app unreliable at times and have faced loan rejections despite good repayment history, which can be frustrating.
Positive themes
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Voyager Alliance loans are quick to approve with fair interest rates and easy repayments.
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Saving with Voyager Alliance is simple and automatic via payroll deductions.
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Voyager Alliance staff are friendly, helpful and provide excellent customer service.
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Negative themes
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The Voyager Alliance app can be unreliable and sometimes hard to use or get support from.
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Loan rejections happen even after good repayment history causing frustration.
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Customer service can be slow or make errors handling admin requests occasionally.
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About Voyager Alliance Credit Union
Voyager Alliance Credit Union is a financial co-operative which provides savings, loans and a range of financial services to its members. If you have used Voyager Alliance Credit Union, please share your experience and leave a review to help others.
Voyager Alliance Credit Union at a glance
Reviews for Voyager Alliance Credit Union
Showing 11 of 844 company reviews • Last reviewed within 14 days
They mislead people about the process of getting a l...
They mislead people about the process of getting a loan. They’ve marked me as a ‘as I complaint before they’ve told me that in three... They mislead people about the process of getting a loan. They’ve marked me as a ‘as I complaint before they’ve told me that in three months, and I literally have correspondence where they say they’re going to give me the loan. But somehow, because I’ve complained about the way they treat people, it’s as if they’ve blacklisted me. They deceive people and just take advantage of them. I thought they were different from banks, but they’re almost the sam or worse. Read more Read less
Terrible.
Tin pot company with zero customer service. Say they help more than regular banks but that’s not true. Don’t even report borrowing/repaying to credit bureaus... Tin pot company with zero customer service. Say they help more than regular banks but that’s not true. Don’t even report borrowing/repaying to credit bureaus so no help at all. Read more Read less
Products from Voyager Alliance Credit Union
Showing all products offered by Voyager Alliance Credit Union
Savings
by Voyager Alliance Credit UnionSavings
by Voyager Alliance Credit UnionLoans
by Voyager Alliance Credit UnionLoans
by Voyager Alliance Credit UnionWe are Smart Money People
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