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Voyager Alliance Credit Union reviews

Voyager Alliance Credit Union's logo
Rated Excellent • 4.87/5

Voyager Alliance Credit Union reviews

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Review summary

People rate this company as Excellent based on 842 product reviews

Average score of 4.87/5
5 star
91%
4 star
8%
3 star
1%
2 star
0%
1 star
0%

Voyager Alliance makes saving effortless with easy payroll deductions and a user-friendly app that keeps things simple. Their loans come through quickly with fair rates, and the staff are friendly and always ready to help. However, some find the app unreliable at times and have faced loan rejections despite good repayment history, which can be frustrating.

Positive themes

  • Voyager Alliance loans are quick to approve with fair interest rates and easy repayments.
  • Saving with Voyager Alliance is simple and automatic via payroll deductions.
  • Voyager Alliance staff are friendly, helpful and provide excellent customer service.

Negative themes

  • The Voyager Alliance app can be unreliable and sometimes hard to use or get support from.
  • Loan rejections happen even after good repayment history causing frustration.
  • Customer service can be slow or make errors handling admin requests occasionally.
Summarised by AI
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About Voyager Alliance Credit Union

Voyager Alliance Credit Union is a financial co-operative which provides savings, loans and a range of financial services to its members. If you have used Voyager Alliance Credit Union, please share your experience and leave a review to help others.

Voyager Alliance Credit Union at a glance

Reviews for Voyager Alliance Credit Union

Showing 11 of 842 company reviews

Most times I email to transfer from account with voy...

Savings • 23rd August 2025

Most times I email to transfer from account with voyager to my main Lloyds Bank account. No problems most times. Apart from processing delays

{"display":"Hammed A","full_name":"Hammed A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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Voyager is a very good credit union.

Savings • 16th July 2025

Voyager is a very good credit union. Excellent in customer service. Very easy to do business with a low interest rate loan.

{"display":"Andrew O","full_name":"Andrew O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Reply from Voyager Alliance Credit Union
Hi Andrew, thank you for your review - we appreciate your feedback!
21st July 2025
Voyager Alliance Credit Union
  • 5/5

    Everything was so easy and a sample process

    Everything was so easy and a sample process

    {"display":"Urvesh Patel","full_name":"Urvesh Patel","avatar":{"url":"\/assets\/uploads\/avatars\/users\/664364.png"}}'s avatar
    Loans
    Urvesh Patel 15th July 2025
  • 5/5

    Always helpful easy to contact and do exactly as the...

    Always helpful easy to contact and do exactly as they say they will do

    {"display":"Kieran T","full_name":"Kieran T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kieran T 15th July 2025
  • 5/5

    Easy service to use

    .easy friendly service.have had a good experience when dealing with them

    {"display":"Edward B","full_name":"Edward B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Edward B 13th July 2025
  • 5/5

    Everything went to plan so easy from start to finish...

    Everything went to plan so easy from start to finish with the loan great staff

    {"display":"Kevin p","full_name":"Kevin p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kevin p 11th July 2025
  • 5/5

    Low interest rate for loan.

    Low interest rate for loan. Quickly sorted. Very helpful staff. Great way to save as well.

    {"display":"Tahir M","full_name":"Tahir M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tahir M 10th July 2025
  • 5/5

    Really quick and easy fool proof and convenient.

    Really quick and easy fool proof and convenient. It dont take long and you receive the money in your account in hours....well atleast I did.

    {"display":"Steven","full_name":"Steven","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Steven 10th July 2025
  • 5/5

    Easy and affordable I'm with Voyager Alliance since...

    Easy and affordable I'm with Voyager Alliance since 2015 and all my loans were manageable and easy to repay also you can save

    {"display":"Colin C","full_name":"Colin C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Colin C 9th July 2025
  • 5/5

    Great service

    Applied for a loan , asked documents in the morning and it was approved by afternoon and money was in my account before 3 pm fast and reliable service

    {"display":"Sagar","full_name":"Sagar","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sagar 9th July 2025
  • 5/5

    Very Helpful

    I don't have a very good credit score and this is really helpful as I'm more likely to get accepted with a lower interest rate... I don't have a very good credit score and this is really helpful as I'm more likely to get accepted with a lower interest rate than I am from elsewhere. I also save some money for when I finished paying the loan off! Read more Read less

    {"display":"Katy O","full_name":"Katy O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katy O 8th July 2025

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