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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.96 (140 reviews)

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3.04

Based on 140 reviews, last reviewed 12th Dec 2024

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

13%

43%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

81yr old Mother ripped off by NS&I My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque... Read more Reviewed on: 12th December 2024

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (140)

Review of the NS&I, Premium Bond:

81yr old Mother ripped off by NS&I

My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque and then heard absolutely nothing from NS&I. Many hours on the phone later, after speaking to someone in a call centre in India, my Mother was told that she hadn't sent a birth certificate or passport details, so they couldn't progress the purchase. They had managed to cash the cheque though and when my Mother told them to cancel the purchase, she was told that they were not able to refund her and that she would have to claim the money back through her bank. Appalling customer service and service in general. How can NS&I take your money before they have completed the actions to check the details of a purchase. Don't bother buying premium bonds, just throw your money in the bin! Reviewed on: 12th December 2024

poor service

Online access is poor and unreliable and very clunky ....need to catch up with other providers Reviewed on: 14th April 2016

Money is safe

I have had £500 in premium bonds for over 10 years and have never had a win. Should really put the money to better use elsewhere, but keep thinking that a win is just round the corner, so leave it there. At least the money is safe Reviewed on: 28th March 2016

Money is safe

you know that your money is safe and there is always the chance of a big win. However even though I have £1000 invested I have only had one win of £25. There will always be winners and losers but I know my money is safe Reviewed on: 28th March 2016

DONT BANK ON THE BIG ONE

You dont go in the draw immediately - you have to hold for a full calendar month which is disappointing. So far I have has a few small wins of £25 each and I live in hope of something bigger. Have the security though that my money is safe Reviewed on: 28th March 2016

hope to win

This is a safe place for your money and you are not losing much when interest rates are so low. I have £10000 invested and have won £50 in the last 6 months. not much really but I live in hope of the big one Reviewed on: 28th March 2016

Beats standard interest rates

With interest rates so low I wanted some way of boosting my savings without any risk. I have £3k in bonds and have won once in 6 months netting me £25. This beats the poor interest earned on the same amount in my isa plus there's a chance of winning bigger. Reviewed on: 28th March 2016

no wins

money is safe but have got £1000 invested and have never had a win. Still there is always hope and I shall leave it there Reviewed on: 24th December 2015

still hoping

easy enough to buy although you have to hold them for a full month before they go in the draw. Its a bit of fun rather than a proper investment but the money is safe and theres always a chance of a big win Reviewed on: 24th December 2015

live in hope

It was easy to buy the premium bonds. Return not good as I have £1000 worth and am still waiting for a win Reviewed on: 31st August 2015

Not a great return

I have invested a reasonable amount in premium bonds among other products but this is has to have the worst return,I have only won 3 prizes in 18 months. Reviewed on: 31st August 2015

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NS&I: Premium Bond reviews

100% increase in 5 star reviews

200% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

NS&I Premium Bond reviews (140)

81yr old Mother ripped off by NS&I

poor service

Money is safe

Money is safe

DONT BANK ON THE BIG ONE

hope to win

Beats standard interest rates

no wins

still hoping

live in hope

Not a great return

Do you have a different NS&I product?

There's still more to see!

Join Smart Money People

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