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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.96 (140 reviews)

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3.04

Based on 140 reviews, last reviewed 12th Dec 2024

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

36%

13%

43%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

81yr old Mother ripped off by NS&I My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque... Read more Reviewed on: 12th December 2024

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

NS&I Premium Bond reviews (140)

Review of the NS&I, Premium Bond:

81yr old Mother ripped off by NS&I

My 81 year old Mother tried to buy some premium bonds for her great-grandson for Christmas. Muddled through trying to order them online, sent a cheque and then heard absolutely nothing from NS&I. Many hours on the phone later, after speaking to someone in a call centre in India, my Mother was told that she hadn't sent a birth certificate or passport details, so they couldn't progress the purchase. They had managed to cash the cheque though and when my Mother told them to cancel the purchase, she was told that they were not able to refund her and that she would have to claim the money back through her bank. Appalling customer service and service in general. How can NS&I take your money before they have completed the actions to check the details of a purchase. Don't bother buying premium bonds, just throw your money in the bin! Reviewed on: 12th December 2024

Premium Bonds

Had a few wins with NS&I. I know my money is safe and there's the added bonus of winning something. Better return than interest rates, Reviewed on: 31st May 2023

Premium bonds

Great idea for saving and with a chance in winning big. Reviewed on: 5th April 2023

Premium bonds occasional win

Not as good odds as previously, and inflation is making the bonds worse value Reviewed on: 3rd April 2023

A better rate now

Have increased the rate so much more competitive. Reviewed on: 30th March 2023

The lottery but free

Better odds than winning the lottery and you don't lose your money if you don't win, what's not to like. Reviewed on: 30th March 2023

Dreadful archaic organisation

Having dealt recently with a number of financial institutions as a power of attorney I must share how terribly disappointed I am with what they put you through at one of the most awful times of life. Make changes and get your staff trained to make a difference of suffer the consequence NS&I Reviewed on: 16th March 2023

Low Risk for ok Return

Low risk way to save money. You don't lose anything and there is the chance you could win something that will change your life. Didn't get anything until I had over 20K invested though. Their website is rubbish and a you still have to fill in a lot of paperwork when dealing with them. Reviewed on: 16th March 2023

Safe Gambling

Money secure and although no interest - the CHANCE you may win BIG is there. Also an average rate ofreturn with wins is also there. Reviewed on: 16th March 2023

Safe and reasonable return

Bought bonds late last year and have had good returns from them since Reviewed on: 11th March 2023

Premium bonds you cannot loose

Regular winnings good rates if you have maximum number of bonds Reviewed on: 7th March 2023

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