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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.96 (136 reviews)

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3.01

Based on 136 reviews, last reviewed 21st Nov 2024

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

36%

13%

43%

Latest highest rating:

5

Premium bonds are an exciting saving account I love saving with premium bonds. I was unsure at the start but once I stared winnings prizes I was confident. I love the thrill of finding out every ... Read more Reviewed on: 21st November 2024

Latest lowest rating:

1

They have not issued the bonds or returned my money... They have not issued the bonds or returned my money ,on going for the past year Reviewed on: 26th October 2024

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

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NS&I Premium Bond reviews (136)

Risk Free Investments

Very easy to set up and monitor. Excellent results app. Reviewed on: 1st March 2023

Decent returns

After being fed up at the appalling ISA rates offered by TSB I moved my money into premium bonds and have had solid returns on my investment with a win approximately every other month. The 'safe' gamble adds to the thrill and I know my 'losses' would only be the negligible guaranteed interest of a bank savings account Reviewed on: 28th February 2023

Trust the low reviews

I'm fully aware it's possible to have a good experience with NS&I, but it's really luck of the draw whether you are going to be able to withdraw your money smoothly with no problems or whether you are going to face a real challenge accessing your money. I had a significant amount of savings in an NS&I account, and I won some money from those bonds over the years. If the money sits in the bonds and doesn't move, you probably won't experience any problems. I experienced one potential worst nightmare when buying a property which is I was unable to withdraw my money from NS&I. The situation was too long to explain fully but the highlights were: You cannot reset your password online, they send a reset password via post. Apparently their identity check service doesn't work for some young people due to lack of credit history. (I've had a credit card and a mortgage, so not sure what constitutes a necessary length of credit history to them) In order to complete the online form to withdraw your money without access to your online account you need a specific number (holders number), which is not sent to you in any correspondence via email. (Or at least it wasn't to me) It took a lot of stress and communications with my bank to find this holder's number in the original reference for the payment sent to NS&I originally. Customer Service were completely unhelpful. And even though I complained with suggestions of how to improve their service such as changing their id check provider so young people can complete the check, or resetting password online, they decided that they were in the right and there were no improvements to make. Reviewed on: 28th February 2023

In 3 years few times £10 and the last one £100 pounds win

Didn’t big win waiting about 3 or 4 years Reviewed on: 25th February 2023

Great as an emergency fund

You really need to invest a five digit amount for premium bonds to be worth it, and you won't earn as much as by investing in stocks and shares, but the ease of access makes it the perfect fit for an emergency fund. It's also fun to check if you've won each month. And the prospect of having a small chance of becoming a millionaire is exciting. Returns are much better than entering the National Lottery. Reviewed on: 24th February 2023

They are Best

It's a good way for save money for children future without paying any fees or tax. And easy to transfer money in app. Reviewed on: 18th February 2023

Total nightmare - stay well clear

6 months trying to access and with draw y children's money, they throw every obstacle at you so that you just don't bother 40 minuets on hold every time when phoning mindless forms that keep getting repeatedly sent. STILL NO MONEY Reviewed on: 17th February 2023

Good investment

Premium bonds are a good long-term investment. It's easy to set up or invest more money, the app works well and I always feel encouraged to invest more in the future. Reviewed on: 8th February 2023

Good fun, safe

Great option for higher rate tax payers Reviewed on: 1st February 2023

Never again

A nightmare just to get in... several different numbers and now two step authentication. Telling me to change my browset . I want a simple life Reviewed on: 8th December 2022

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