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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 3.70 (152 reviews)

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3.70

Based on 152 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

37%

13%

41%

Latest highest rating:

5

Great product Great customer experience was received when I needed to find out further information. The query was dealt with swiftly and professionally. Reviewed on: 11th June 2026

Latest lowest rating:

1

40k in premium bonds for 5 months and only won £175. 40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account. Reviewed on: 6th March 2025

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

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NS&I Premium Bond reviews (152)

Great investment

Easy to use, may not pay the best rate overall but always the chance of getting a huge return Reviewed on: 18th June 2023

Great Communication

Prompt automated notifications, with a well judged level of security that feels secure but isn't too time consuming or bothersome Reviewed on: 6th June 2023

£20,000 invested Crap return .

I have £ 20,000 invested and one would have thought that a modest win each month was possible, No Way ! Three months now and no wins ! Time to reassess where my money is invested , not happy with premium bonds . Reviewed on: 2nd June 2023

Premium Bonds

Had a few wins with NS&I. I know my money is safe and there's the added bonus of winning something. Better return than interest rates, Reviewed on: 31st May 2023

Premium bonds

Great idea for saving and with a chance in winning big. Reviewed on: 5th April 2023

Premium bonds occasional win

Not as good odds as previously, and inflation is making the bonds worse value Reviewed on: 3rd April 2023

A better rate now

Have increased the rate so much more competitive. Reviewed on: 30th March 2023

The lottery but free

Better odds than winning the lottery and you don't lose your money if you don't win, what's not to like. Reviewed on: 30th March 2023

Dreadful archaic organisation

Having dealt recently with a number of financial institutions as a power of attorney I must share how terribly disappointed I am with what they put you through at one of the most awful times of life. Make changes and get your staff trained to make a difference of suffer the consequence NS&I Reviewed on: 16th March 2023

Low Risk for ok Return

Low risk way to save money. You don't lose anything and there is the chance you could win something that will change your life. Didn't get anything until I had over 20K invested though. Their website is rubbish and a you still have to fill in a lot of paperwork when dealing with them. Reviewed on: 16th March 2023

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