Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

NS&I: Premium Bond reviews

View other NS&I products
3.68
Based on 152 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
37%
See only 4 star reviews
13%
See only 3 star reviews
7%
See only 2 star reviews
2%
See only 1 star reviews
41%

Latest highest rating:

5

Great product Great customer experience was received when I needed to find out further information. The query was dealt with swiftly and professionally. Reviewed on: 11th June 2026
P's avatar
P

Latest lowest rating:

1

40k in premium bonds for 5 months and only won £175. 40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account. Reviewed on: 6th March 2025
Steve's avatar
Steve
Read all reviews Write a review

About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

Review NS&I: Premium Bond now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

NS&I Premium Bond reviews (152)

Easy to purchase, fun and simple

4
I have held Premium Bonds for a few years and enjoy doing so. My experience of using the National Savings and Investments website to monitor and purchase more bonds has been a positive one. Once logged in, navigation is quite simple. I am able to monitor the bonds I have purchased and view transaction and prize history. Purchasing new bonds is simple. You can set up a standing order or deposit a lump sum. Winning prizes comes down to the number of bonds you hold and pot luck. At the end of the day holding premium bonds is a fun investment that protects your original capital and gives you the chance to win cash prizes monthly. Reviewed on: 26th August 2015
Guy's avatar
Guy

More 'sensible' than the National Lottery for those who like a flutter but heaven help you if you need to change any details.

3
Of course Premium Bonds have their drawbacks, the low odds of winning prominent among them, but for people who enjoy the chance of winning big this NS&I product offers an opportunity that won't deprive them of their original capital investment. Basically, it's a bit of fun for spare cash. However, the fun element soon disappears if you need to change any of your contact details, your email address for example. The procedure is long and tortured... with no guarantee of a satisfactory outcome. In my case, after several attempts by phone and online to alter contact details it was necessary to withdraw my funds and close my account. Reviewed on: 9th August 2015
Jon's avatar
Jon

Do you have a different NS&I product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from NS&I?

  • Fixed Term Investments

    from NS&I 4.23 from 8 reviews
    NS&I

  • Direct Saver

    from NS&I 3.98 from 3 reviews
    NS&I

  • Income Bonds

    from NS&I 3.70 from 27 reviews
    NS&I
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill