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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 2.94 (142 reviews)

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2.91

Based on 142 reviews, last reviewed 5th Feb 2025

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

35%

13%

44%

Latest highest rating:

5

I'm so happy I usually don't write comments, I just read some few reviews and go my way, but it will be a heartless act seeing people talk about their ugly experie... Read more Reviewed on: 25th November 2024

Latest lowest rating:

1

Can't withdraw my money. Can't withdraw my money. Absolute disgrace. Reviewed on: 5th February 2025

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

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NS&I Premium Bond reviews (142)

Easy to purchase, fun and simple

I have held Premium Bonds for a few years and enjoy doing so. My experience of using the National Savings and Investments website to monitor and purchase more bonds has been a positive one. Once logged in, navigation is quite simple. I am able to monitor the bonds I have purchased and view transaction and prize history. Purchasing new bonds is simple. You can set up a standing order or deposit a lump sum. Winning prizes comes down to the number of bonds you hold and pot luck. At the end of the day holding premium bonds is a fun investment that protects your original capital and gives you the chance to win cash prizes monthly. Reviewed on: 26th August 2015

More 'sensible' than the National Lottery for those who like a flutter but heaven help you if you need to change any details.

Of course Premium Bonds have their drawbacks, the low odds of winning prominent among them, but for people who enjoy the chance of winning big this NS&I product offers an opportunity that won't deprive them of their original capital investment. Basically, it's a bit of fun for spare cash. However, the fun element soon disappears if you need to change any of your contact details, your email address for example. The procedure is long and tortured... with no guarantee of a satisfactory outcome. In my case, after several attempts by phone and online to alter contact details it was necessary to withdraw my funds and close my account. Reviewed on: 9th August 2015

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