Write a review

FirstSave: Fixed Rate Bonds reviews

Name: Fixed Rate Bonds
Rating: 2.33 (6 reviews)

View other FirstSave products

1.81

Based on 6 reviews, last reviewed 7th Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

17%

3 star

17%

49%

Latest highest rating:

5

Quick and great communications i was wary as i had not heard of firstsave bank. contacted FSCS who said they were fully protected so i opened an account. set up very quickly on line... Read more Reviewed on: 21st January 2023

Latest lowest rating:

1

Totally inept. 90 day bond disappeared off the radar in 2010, with no communication since. After initial contact have been waiting a month for promised letter with ... Read more Reviewed on: 7th August 2023

Read all reviews Write a review

About this product

Looking to read or write FirstSave fixed rate Bonds reviews? Smart Money People is the best place online for independent financial services reviews. Our community writes FirstSave fixed rate Bonds reviews to help you decide when choosing financial products, so if you're already a FirstSave customer join in and share a review of your own!

Review FirstSave: Fixed Rate Bonds now

Help others make smarter decisions by sharing your own experience.

Write a review

FirstSave Fixed Rate Bonds reviews (6)

Totally inept.

90 day bond disappeared off the radar in 2010, with no communication since. After initial contact have been waiting a month for promised letter with explanation. Phone calls on hold for ever. Keep saying high volume of calls, is this so or a ploy to get you to ring off. Don't get involved. Reviewed on: 7th August 2023

'Lastsave', more like!!

Opened a two year fixed bond. Deposited money in the account. Haven't received user ID through the post from Firstsave, so I can't log in to my account to check whether my deposit has been received. No automated email from Firstsave to confirm they have received the deposit, which is something decent banks normally do. Tried phoning customer services to enquire, but after waiting for 33 minutes for an answer, I hung up. I emailed them. No answer. Am currently waiting for them to pick up the phone. 14 minutes of irritating muzak is all I've got thus far........... I wish I hadn't bothered with this lot. If there is a cooling off period, I will be removing my money (assuming they have actually received it) and investing it elsewhere. I wanted to choose 0 stars, but that option isn't available. Reviewed on: 17th July 2023

No custimer service

Currently on hold for 45 mins and still no response! I currently cant access my account and with an online/telephone only set up you would think they could answer the phone! Reviewed on: 14th July 2023

Very poor customer service

It was highly frustrating to be on hold for 45 minutes only to be informed at 1700 that the bank was operating different hours from those advertised and was shutting at 1700 rather than 1800 as advertised! Very poor customer service. Reviewed on: 27th January 2023

Quick and great communications

i was wary as i had not heard of firstsave bank. contacted FSCS who said they were fully protected so i opened an account. set up very quickly on line and letters sent in post within a few days to view account on line and see money in the account. All seems excellent at present and now i have 2 years at a good rate and then see what happens Reviewed on: 21st January 2023

I trust where I stand

I m 55years old person, during my life experience, my suggestion are please help peoples of God without interest thus y I become member of shepherd friendly. Reviewed on: 7th January 2018

Do you have a different FirstSave product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

e-Bond
from Nationwide 4.29 from 7 reviews
Fixed Rate Bond
from Nationwide 4.55 from 29 reviews
Premium Bond
from NS&I 2.81 from 144 reviews

There's still more to see!

FirstSave has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub