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NS&I: Premium Bond reviews

Name: Premium Bond
Rating: 3.70 (152 reviews)

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3.70

Based on 152 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

37%

13%

41%

Latest highest rating:

5

Great product Great customer experience was received when I needed to find out further information. The query was dealt with swiftly and professionally. Reviewed on: 11th June 2026

Latest lowest rating:

1

40k in premium bonds for 5 months and only won £175. 40k in premium bonds for 5 months and only won £175. 3 months won nothing. Much better off in shares or high interest savings account. Reviewed on: 6th March 2025

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About this product

NS&I bond reviews are honest reviews written by people like you. While many people look at the interest rates on offer, what about the NS&I's customer service? Smart Money People is fast becoming the UK's leading source of independent NS&I bond reviews. We need your help! By writing your honest reviews, you can help increase trust and transparency in the financial world.

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NS&I Premium Bond reviews (152)

The lucky lottery

Premium bonds has not only given me passive income every month, it has also given me the experience of building discipline. I have saved diligently to be able to build up a pot of bonds, and it has also given me the opportunity to feel like I'm playing the lottery. However, it is much more safe as you never lose money, but you still have the potential to win large amounts. Reviewed on: 26th May 2024

They always respond extremely quickly.

They always respond extremely quickly. Money transfers are immediate whether it is purchasing bonds or selling them. Reviewed on: 18th April 2024

It is a lottery. Make sure you are aware.

I like the idea of the lottery, but so far winning very, very little and way beyond what I'd get in a savings account! Reviewed on: 15th March 2024

Interesting savings option

I like the idea of premium bonds, though I’ve not yet won. I consider it a free lottery. Reviewed on: 13th March 2024

Good return

Good return monthly with upper savings limit. Tax free and money is safe and easily accessible if needed Reviewed on: 23rd February 2024

Free lottery.

Won a bit of money in few draws. It’s like having a free lottery. Reviewed on: 20th February 2024

Premium Bonds are the one everyone knows when it com...

Premium Bonds are the one everyone knows when it comes to NS&I, with a limit of £50,000 and no guaranteed return they might not be for everyone but your money is 100% safe from financial collapse of institutions and the winnings are 100% tax free so if you're likely to pay tax on interest then Premium Bonds may be for you. The monthly lottery can be an exciting moment of surprise for those with the right temperament not to be disappointed if they're unlucky. Reviewed on: 27th January 2024

Disgraceful customer services.

Disgraceful customer services.Have called. Sent paper work registered post. Nothing . Cannot access savings of 18 years. Never have thought it's a government scam.ombudsman next stop Reviewed on: 17th January 2024

safe and secure

Very easy to retrieve funds and invest Reviewed on: 10th October 2023

premium bond

we have the total holding for over two years both of us normally get circa £25 win per month sometimes nothing we believe ours is a token gesture to keep us quite Reviewed on: 10th October 2023

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