Smart Money People Logo

One Call Insurance: Car Insurance Broker reviews

4.86
Based on 23,130 reviews, last reviewed 14th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Well Done advisor EB7 Queried my car insurance renewal fee. Online Chat with advisor EB7 who was very efficient, dealt with my query very well and came up with a much more ... Read more Reviewed on: 14th January 2026
Robert D's avatar
Robert D

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car Insurance Broker now

Help others make smarter decisions by sharing your own experience. Write a review

One Call Insurance Car Insurance Broker reviews (23130)

Agent JH7 handled my query with efficiency in a time...

5
Agent JH7 handled my query with efficiency in a timely manner Reviewed on: 4th September 2024

Excellent customer service, advisor went above & bey...

5
Excellent customer service, advisor went above & beyond. Reviewed on: 4th September 2024

As I’m in my seventies still alert and capable of dr...

5
As I’m in my seventies still alert and capable of driving short and long distances I have been using One Call over the last couple of years for car insurance. I feel that they offer me fair cover at a reasonable price. Reviewed on: 4th September 2024

One Call insurance

5
Happy to deal with them, always end up with a cheaper quote with more goodies attached. Will recommend them to anyone. When contacting, easy to deal with and nothing is too much troube Reviewed on: 4th September 2024

ji1 was very helpful and knowledgeable

5
ji1 was very helpful - although I'm sure it would have been quicker over the phone rather than via chat Reviewed on: 4th September 2024

Very professional - did what I asked

5
Very professional - did what I asked Reviewed on: 4th September 2024

I never look forward to renew my car insurance.

5
I never look forward to renew my car insurance. Today I had a fantastic experience with a customer service person, Nicole who made the whole process so easy. Reviewed on: 4th September 2024

I received a final reminder letter from One Call ask...

2
I received a final reminder letter from One Call asking I return the mileage tracker they'd supplied. There were no previous requests, so quite bizarre that the first doubled up as the final. Managed a live chat eventually, where MC2 assured me that I would not be charged the £35.00 they'd threatened to take from my account MC2 was great…..One Call aren't ! Reviewed on: 4th September 2024

Brilliant

5
Everyone that I come into contact with is very helpful and professional. Reviewed on: 4th September 2024

Expensive

2
Long time use this company,and every year just expensive Reviewed on: 4th September 2024

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products