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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great service from NR3

5
Great service from NR3 when changing my car over and the system didnt recognise my new vehicle reg plate Reviewed on: 4th September 2024

Quick clarification of doubts, competent attendants...

5
Quick clarification of doubts, competent attendants I was very well attended by GG1 Reviewed on: 4th September 2024

Agent JH7 handled my query with efficiency in a time...

5
Agent JH7 handled my query with efficiency in a timely manner Reviewed on: 4th September 2024

Excellent customer service, advisor went above & bey...

5
Excellent customer service, advisor went above & beyond. Reviewed on: 4th September 2024

As I’m in my seventies still alert and capable of dr...

5
As I’m in my seventies still alert and capable of driving short and long distances I have been using One Call over the last couple of years for car insurance. I feel that they offer me fair cover at a reasonable price. Reviewed on: 4th September 2024

One Call insurance

5
Happy to deal with them, always end up with a cheaper quote with more goodies attached. Will recommend them to anyone. When contacting, easy to deal with and nothing is too much troube Reviewed on: 4th September 2024

ji1 was very helpful and knowledgeable

5
ji1 was very helpful - although I'm sure it would have been quicker over the phone rather than via chat Reviewed on: 4th September 2024

Very professional - did what I asked

5
Very professional - did what I asked Reviewed on: 4th September 2024

I never look forward to renew my car insurance.

5
I never look forward to renew my car insurance. Today I had a fantastic experience with a customer service person, Nicole who made the whole process so easy. Reviewed on: 4th September 2024

I received a final reminder letter from One Call ask...

2
I received a final reminder letter from One Call asking I return the mileage tracker they'd supplied. There were no previous requests, so quite bizarre that the first doubled up as the final. Managed a live chat eventually, where MC2 assured me that I would not be charged the £35.00 they'd threatened to take from my account MC2 was great…..One Call aren't ! Reviewed on: 4th September 2024

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