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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Change of policy details.

The computer system is a little misleading in my personal experience due to your system not recognising Manx number plates. However your assistant employee TD2 made up for the earlier disappointment with a pleasant, prompt result Reviewed on: 11th September 2024

Great service, very prompt, informative and friendly

Great service, very prompt, informative and friendly Reviewed on: 11th September 2024

Excellent help from Tia.

Excellent help from Tia. She walked me through process. Reviewed on: 11th September 2024

I have been with One Call for many years and have be...

I have been with One Call for many years and have been pleased up until last renewal. The quote given was extortionate. Over £75 pm . It had been £49! I then contacted them but no lower quote offered. I cancelled renewal ad shopped around. .I am now with Allianz and paying only £47 pm for the same cover! Reviewed on: 9th September 2024

Very freindly and helpful customer service.

Very freindly and helpful customer service and competative prices Reviewed on: 4th September 2024

ji1 was very helpful and gave me everything I needed.

ji1 was very helpful and gave me everything I needed. Reviewed on: 4th September 2024

Clear and concise help from Kirstin (KB2)

Clear and concise help from Kirstin (KB2), when trying to change the vehicle on my insurance policy. I always think a phone call is much quicker. The online chat worked okay. Kirstin ran through the new details quite quickly and the checks and payments went through smoothly. Reviewed on: 4th September 2024

Very quick and efficient service.

Very quick and efficient service. I sold my car and needed to cancel, and this was done very easily through live chat. Reviewed on: 4th September 2024

Prompt resolution

Prompt and clear resolution of my request Reviewed on: 4th September 2024

Has been a difficult problem, now hopefully sorted.

Has been a difficult problem, now hopefully sorted. Reviewed on: 4th September 2024

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