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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 6th Nov 2025

11% increase in 5 star reviews

in the past 90 days

57% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Very freindly and helpful customer service.

Very freindly and helpful customer service and competative prices Reviewed on: 4th September 2024

ji1 was very helpful and gave me everything I needed.

ji1 was very helpful and gave me everything I needed. Reviewed on: 4th September 2024

Clear and concise help from Kirstin (KB2)

Clear and concise help from Kirstin (KB2), when trying to change the vehicle on my insurance policy. I always think a phone call is much quicker. The online chat worked okay. Kirstin ran through the new details quite quickly and the checks and payments went through smoothly. Reviewed on: 4th September 2024

Very quick and efficient service.

Very quick and efficient service. I sold my car and needed to cancel, and this was done very easily through live chat. Reviewed on: 4th September 2024

Prompt resolution

Prompt and clear resolution of my request Reviewed on: 4th September 2024

Has been a difficult problem, now hopefully sorted.

Has been a difficult problem, now hopefully sorted. Reviewed on: 4th September 2024

Great service from NR3

Great service from NR3 when changing my car over and the system didnt recognise my new vehicle reg plate Reviewed on: 4th September 2024

Quick clarification of doubts, competent attendants...

Quick clarification of doubts, competent attendants I was very well attended by GG1 Reviewed on: 4th September 2024

Agent JH7 handled my query with efficiency in a time...

Agent JH7 handled my query with efficiency in a timely manner Reviewed on: 4th September 2024

Excellent customer service, advisor went above & bey...

Excellent customer service, advisor went above & beyond. Reviewed on: 4th September 2024

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