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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 14th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Well Done advisor EB7 Queried my car insurance renewal fee. Online Chat with advisor EB7 who was very efficient, dealt with my query very well and came up with a much more ... Read more Reviewed on: 14th January 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23130)

Excellent help from Tia.

Excellent help from Tia. She walked me through process. Reviewed on: 11th September 2024

I have been with One Call for many years and have be...

I have been with One Call for many years and have been pleased up until last renewal. The quote given was extortionate. Over £75 pm . It had been £49! I then contacted them but no lower quote offered. I cancelled renewal ad shopped around. .I am now with Allianz and paying only £47 pm for the same cover! Reviewed on: 9th September 2024

Very freindly and helpful customer service.

Very freindly and helpful customer service and competative prices Reviewed on: 4th September 2024

ji1 was very helpful and gave me everything I needed.

ji1 was very helpful and gave me everything I needed. Reviewed on: 4th September 2024

Clear and concise help from Kirstin (KB2)

Clear and concise help from Kirstin (KB2), when trying to change the vehicle on my insurance policy. I always think a phone call is much quicker. The online chat worked okay. Kirstin ran through the new details quite quickly and the checks and payments went through smoothly. Reviewed on: 4th September 2024

Very quick and efficient service.

Very quick and efficient service. I sold my car and needed to cancel, and this was done very easily through live chat. Reviewed on: 4th September 2024

Prompt resolution

Prompt and clear resolution of my request Reviewed on: 4th September 2024

Has been a difficult problem, now hopefully sorted.

Has been a difficult problem, now hopefully sorted. Reviewed on: 4th September 2024

Great service from NR3

Great service from NR3 when changing my car over and the system didnt recognise my new vehicle reg plate Reviewed on: 4th September 2024

Quick clarification of doubts, competent attendants...

Quick clarification of doubts, competent attendants I was very well attended by GG1 Reviewed on: 4th September 2024

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