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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 6th Nov 2025

11% increase in 5 star reviews

in the past 90 days

57% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

More competitive quote using Chatbot I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (23130)

Sm2 was very helpful

I was given every detail I asked for clearly and was treated well Reviewed on: 17th September 2024

I had a call with WP1 i was worried about a cancella...

I had a call with WP1 i was worried about a cancellation letter. However I was re-assured all was ok & Wp1 was very helpful, polite and made me stop worrying. Great Customer Service Reviewed on: 17th September 2024

A small mistake setting up my policy but was settled...

A small problem setting up my policy but was settled quickly via Web Chat by Kb2. I have used One Call before and been extremely satisfied. The only reason I cannot give it 5 stars is because I hate web chat. Its so impersonal. When the comparison site resulted in One Call being he best deal for me i was delighted. As a low mileage user the tracker system is ideal for me and gives me the added bonus of extra security. Reviewed on: 17th September 2024

ONLINE CHAT WITH AGENT SM2.

ONLINE CHAT WITH AGENT SM2. VERY HELPFUL AND PROVIDED ALL THE INFORMATION I NEEDED. Reviewed on: 17th September 2024

professional, affordable and so very understanding a...

professional, affordable and so very understanding and helpful at a time when needed Reviewed on: 13th September 2024

Policy Cancellation

Easy to cancel policy on the live chat Reviewed on: 11th September 2024

Change of policy details.

The computer system is a little misleading in my personal experience due to your system not recognising Manx number plates. However your assistant employee TD2 made up for the earlier disappointment with a pleasant, prompt result Reviewed on: 11th September 2024

Great service, very prompt, informative and friendly

Great service, very prompt, informative and friendly Reviewed on: 11th September 2024

Excellent help from Tia.

Excellent help from Tia. She walked me through process. Reviewed on: 11th September 2024

I have been with One Call for many years and have be...

I have been with One Call for many years and have been pleased up until last renewal. The quote given was extortionate. Over £75 pm . It had been £49! I then contacted them but no lower quote offered. I cancelled renewal ad shopped around. .I am now with Allianz and paying only £47 pm for the same cover! Reviewed on: 9th September 2024

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