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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Friendly and fast service.

Friendly and fast service. Giving good advices and information. Reviewed on: 17th September 2024

Had fraud on my bank so had difficulty with payments...

Had fraud on my bank so had difficulty with payments all sorted brilliant customer service with Joshua m Reviewed on: 17th September 2024

Being having trouble regarding a proof of no claims...

Being having trouble regarding a proof of no claims from my previous insurer. I spoke to kb2 who immediately measured me of taking note on my account and that as soon as I got proof to send this. Was worried this would effect my cost. Very efficient and helpful. Reviewed on: 17th September 2024

I used the chat service and the agent was able to pr...

I used the chat service and the agent was able to provide the information I needed promptly and accurately Reviewed on: 17th September 2024

Sm2 was very helpful

I was given every detail I asked for clearly and was treated well Reviewed on: 17th September 2024

I had a call with WP1 i was worried about a cancella...

I had a call with WP1 i was worried about a cancellation letter. However I was re-assured all was ok & Wp1 was very helpful, polite and made me stop worrying. Great Customer Service Reviewed on: 17th September 2024

A small mistake setting up my policy but was settled...

A small problem setting up my policy but was settled quickly via Web Chat by Kb2. I have used One Call before and been extremely satisfied. The only reason I cannot give it 5 stars is because I hate web chat. Its so impersonal. When the comparison site resulted in One Call being he best deal for me i was delighted. As a low mileage user the tracker system is ideal for me and gives me the added bonus of extra security. Reviewed on: 17th September 2024

ONLINE CHAT WITH AGENT SM2.

ONLINE CHAT WITH AGENT SM2. VERY HELPFUL AND PROVIDED ALL THE INFORMATION I NEEDED. Reviewed on: 17th September 2024

professional, affordable and so very understanding a...

professional, affordable and so very understanding and helpful at a time when needed Reviewed on: 13th September 2024

Policy Cancellation

Easy to cancel policy on the live chat Reviewed on: 11th September 2024

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