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One Call Insurance: Car Insurance Broker reviews

4.79
Based on 13,879 reviews, last reviewed 4th Nov 2024
1781% increase in 5 star reviews
in the past 90 days
425% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Easy to use product, reasonable rates Easy to use product, reasonable rates Reviewed on: 4th November 2024
Canterbury's avatar
Canterbury

Latest lowest rating:

1

WP1 Wiktor was very helpful and explained increase i... WP1 Wiktor was very helpful and explained increase in good written English! Reviewed on: 14th October 2024
David T's avatar
David T

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (13879)

Review of the One Call Insurance, Car Insurance Broker:

Dreadful

1
One call name is ironic! They spent a week and a half messing me about and then said they weren't going to deal with the claim and were referring me on to the actual insurer! Who have dealt with everything in one day. Why waste time going through these cowboys? Rude, uncommunicative, always need to ring another team, can't accept large files on email (like dash cam footage) forms you filled in come back unfilled. Total waste of your time. Don't do it. Avoid Reviewed on: 29th July 2021

I was recently unfortunate enough to have to make a...

5
I was recently unfortunate enough to have to make a claim on my car insurance. After 43 years of driving and having bad experiences with other insurance Companies i was extremely surprised at how friendly and approachable the staff were. They reassured me every step of the way and my claim was dealt with promptly. I can’t thank them enough. They are always on hand and happy to help with uk call Center that is easily accessible. Can’t fault them really Reviewed on: 10th October 2024

Friendly service.

5
Friendly service. Tailored to our needs Reviewed on: 9th October 2024

My experience with on-call car insurance was great,...

5
My experience with on-call car insurance was great, they halved the renewals cost of my previous car insurance Reviewed on: 9th October 2024

Great company to work with.

5
Great company to work with. Great customer service. Reviewed on: 9th October 2024

Fast and easy to manage your account.

5
Fast and easy to manage your account. Everything is concisely laid out on the app. Reviewed on: 9th October 2024

Easy to use, never claimed so can't comment

4
Easy to use, never claimed so can't comment Reviewed on: 9th October 2024

Good quality service on price and customer services

4
Good quality service on price and customer services Reviewed on: 9th October 2024

Helpful and supportive people.

5
When we had to claim on ou car insurance a few years ago, through no fault of our own the One Call people were absolutely brilliant. It was quite complex, but they kept us informed and were supportive and helpful and made a difficult time much easier for us. Reviewed on: 9th October 2024

i use last year and now not any issue

5
i use last year and now not any issue Reviewed on: 9th October 2024

On-Line chat experience.

5
Great service/experience with on line chats helping with my van insurance renewal. Usernames, VH3 & HM8. Reviewed on: 9th October 2024

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