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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.81 (13887 reviews)

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4.80

Based on 13,887 reviews, last reviewed 13th Jun 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fast and helpfull Needed help changing a few of my policy details and was provided fast and excellent help by agent HM1 Reviewed on: 13th June 2025

Latest lowest rating:

1

Do not use this firm - bunch of crooks Do not use this firm - they are a bunch of thieves. I sold my car after only using 80 days of my annual insurance. I calculated refund at around £184.... Read more Reviewed on: 29th May 2025

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About this product

One Call Insurance Car Insurance Broker reviews (13887)

Review of the One Call Insurance, Car Insurance Broker:

I have been with One Call Insurance for years.

I have been with One Call Insurance for years. Each year, when I research other quotes independently, One Call has bettered them. Reviewed on: 14th October 2024

no fault incident express payout

When I had an no fault incident a few years back one call had courtesy car at my house next morning and damaged car taken away and I was paid out within a week. Reviewed on: 9th October 2024

Competitive prices with good service.

Competitive prices with good service. Reviewed on: 9th October 2024

Great customer experience

Great company to deal with, quick and simple processing of cover, documents and support Reviewed on: 9th October 2024

Changed my policy via call agent AR5 and was provide...

Changed my policy via call agent AR5 and was provided with timely, patient and courteous service Reviewed on: 9th October 2024

Quoted £250 MORE than rivals on a renewal notice.

Quoted £250 MORE than rivals on a renewal notice. Contacted them to make sure they DIDN'T auto-renew but received a message telling me they were going to auto-renew. Phoned them, they confirmed insurance would NOT auto renew but still receiving emails thanking me and telling me the renewal would be collected. Absolutely appalling company, very difficult to contact by phone, even more difficult to get them to stop contacting Reviewed on: 9th October 2024

Faye was very helpful

Faye was very helpful when I found the login portal challenging. She sorted my replacement quote out for me. FP2 Reviewed on: 9th October 2024

One Call Insurance is prompt and responsive to clients

One Call Insurance is prompt and responsive to client telephone calls. Reviewed on: 9th October 2024

Well-handled Claim

Advisors handled my claim in an efficient, professional but friendly way. The progress of my claim was well communicated and the chat online facility was a useful way of getting in touch. Reviewed on: 9th October 2024

Everything is easy with one call including the porta...

Everything is easy with one call including the portal with all the information and documents you need. Reviewed on: 9th October 2024

Price Near enough the same price as last year.

Near enough the same price as last year. But luckily I never had to make a claim Reviewed on: 9th October 2024

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