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Alison G

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Review of the One Call Insurance, Car Insurance Broker:

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Do not use this firm - bunch of crooks

Do not use this firm - they are a bunch of thieves. I sold my car after only using 80 days of my annual insurance. I calculated refund at around £184. Then there is the cancellation fee of £55.99 (a total rip-off) reducing my refund to about £128. They have offered me £37 approx! Other fees are brokers fee of £40 and gold breakdown charge of £39. I have no idea what these are for but in essence, I have been charged £150 for cancelling my insurance. It’s criminal. And trying to navigate their contacts for a recent insurance claim was so awful that I gave up completely and paid my repairs privately. They are an absolute disgrace. Reviewed on: 29th May 2025

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