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One Call Insurance: Car Insurance Broker reviews

4.80
Based on 13,882 reviews, last reviewed 24th Mar 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Chat with username TJ2 access via Chat to One Call Agent username TJ2 to alter details on car insurance. Very happy with the interaction for me using non verbal access for t... Read more Reviewed on: 22nd March 2025
bryan g's avatar
bryan g

Latest lowest rating:

1

No Refund Given on 6 months of Remaining Motor Policy I cancelled my motor insurance and they offered no refund on 6 months of remaining policy cover which is scandalous. They are clearly jsut another rip... Read more Reviewed on: 26th February 2025
Peter M's avatar
Peter M

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (13882)

Review of the One Call Insurance, Car Insurance Broker:

Quick and easy process

5
Online process to get insurance is quick and easy no hassle Reviewed on: 2nd August 2018

Quoted £250 MORE than rivals on a renewal notice.

1
Quoted £250 MORE than rivals on a renewal notice. Contacted them to make sure they DIDN'T auto-renew but received a message telling me they were going to auto-renew. Phoned them, they confirmed insurance would NOT auto renew but still receiving emails thanking me and telling me the renewal would be collected. Absolutely appalling company, very difficult to contact by phone, even more difficult to get them to stop contacting Reviewed on: 9th October 2024

Faye was very helpful

5
Faye was very helpful when I found the login portal challenging. She sorted my replacement quote out for me. FP2 Reviewed on: 9th October 2024

One Call Insurance is prompt and responsive to clients

5
One Call Insurance is prompt and responsive to client telephone calls. Reviewed on: 9th October 2024

Well-handled Claim

5
Advisors handled my claim in an efficient, professional but friendly way. The progress of my claim was well communicated and the chat online facility was a useful way of getting in touch. Reviewed on: 9th October 2024

Everything is easy with one call including the porta...

5
Everything is easy with one call including the portal with all the information and documents you need. Reviewed on: 9th October 2024

Price Near enough the same price as last year.

5
Near enough the same price as last year. But luckily I never had to make a claim Reviewed on: 9th October 2024

I have been with One Call for several years but do a...

5
I have been with One Call for several years but do always shop around when it comes to renewal but One Call always find the best deal for me and are always very helpful Reviewed on: 9th October 2024

car insurance cover

5
Quick, easy and value for money car insurance cover Reviewed on: 9th October 2024

One Call offered me a very competitive quote on my c...

5
One Call offered me a very competitive quote on my car insurance. I find their online portal most useful and easy to use Reviewed on: 9th October 2024

Renewal price competetive

4
Renewal price competetive, terms and excesses ok Reviewed on: 9th October 2024

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