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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.81 (13880 reviews)

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4.80

Based on 13,880 reviews, last reviewed 11th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very helpful, cheap and reliable Very helpful, cheap and reliable Reviewed on: 11th December 2024

Latest lowest rating:

1

WP1 Wiktor was very helpful and explained increase i... WP1 Wiktor was very helpful and explained increase in good written English! Reviewed on: 14th October 2024

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (13880)

Review of the One Call Insurance, Car Insurance Broker:

Quick and easy, with little fuss

I’ve been with Smart Insurance for 4 years and have had no issues at all, it was easy and quick to set up. When I have had to speak to them, staff were kind and helpful. Reviewed on: 29th August 2023

Well-handled Claim

Advisors handled my claim in an efficient, professional but friendly way. The progress of my claim was well communicated and the chat online facility was a useful way of getting in touch. Reviewed on: 9th October 2024

Everything is easy with one call including the porta...

Everything is easy with one call including the portal with all the information and documents you need. Reviewed on: 9th October 2024

Price Near enough the same price as last year.

Near enough the same price as last year. But luckily I never had to make a claim Reviewed on: 9th October 2024

I have been with One Call for several years but do a...

I have been with One Call for several years but do always shop around when it comes to renewal but One Call always find the best deal for me and are always very helpful Reviewed on: 9th October 2024

car insurance cover

Quick, easy and value for money car insurance cover Reviewed on: 9th October 2024

One Call offered me a very competitive quote on my c...

One Call offered me a very competitive quote on my car insurance. I find their online portal most useful and easy to use Reviewed on: 9th October 2024

Renewal price competetive

Renewal price competetive, terms and excesses ok Reviewed on: 9th October 2024

Always had great service of first call been with the...

Always had great service of first call been with them for a number of years now and service has always been great Reviewed on: 9th October 2024

Excellent for car insurance

I’ve used one call insurance a few times for my car insurance and always found them very competitive with their quotes, and would use them in the future Reviewed on: 9th October 2024

Good customer service but online only, no telephone

I cannot fault Onecall Car Insurance in the service we've received, we never made a claim, only online web chat enquiries, twice in oner a year of insuring with them. I only took out the policy after doing all the online comparison sites, because they were the cheapest but I hate not being able to pick up the telephone & speak to a human being, I know the online web chat is a real human behind it & not a robot, one can tell! For this reason I would be reluctant to insure with them again unless their quote was that competitive because web chat is not my preferred way & i had to be really careful when scrolling the conversation / script because it kept logging me out so it made me scared & panic that I would have to wait in the queue again, I'd been #5 in the queue before but I did get back into the chat each time but it was annoying to keep getting logged out. Suneil SS3 was my agent just now & he (/she?) was very good at answering all my questions & looking into & amending what I asked even after the policy ended, I needed proof of NCB. He was very polite. Thank you. I know online is supposed to save you as a company, money so you don't provide a telephone service. I hope you do one day but this seems to be working for you. Reviewed on: 9th October 2024

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