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One Call Insurance: Car Insurance Broker reviews

4.73
Based on 11,677 reviews, last reviewed 20th Sep 2024
1733% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great customer service. AM20 was so helpful. Answered my questions and I felt listened too. Reviewed on: 20th September 2024
Michelle Mcleish's avatar
Michelle Mcleish

Latest lowest rating:

1

The advisor was great WT1, the portal itself is terr... The advisor was great WT1, the portal itself is terrible, slow constantly the threat of kicking out due to inactivity which wasn’t the case. Offering ... Read more Reviewed on: 17th September 2024
Marc S's avatar
Marc S

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car Insurance Broker reviews (11677)

Cost implications were awful but ISABELLA was great.

3
Whilst I think the address change cost was astronomical and unjust, ISABELLA was kind and helpful. She made the worrying financial element much more palatable. Thank you, Isabella! Reviewed on: 30th April 2024
Jess C's avatar
Jess C

The agent got it sorted quickly.

5
Wasn’t able to make a change via the portal but the agent sorted it all for me. Reviewed on: 30th April 2024
Andrew P's avatar
Andrew P

ISABELLA WAS GREAT

5
ISABELLA WAS GREAT HELPING ME SORT OUT CHANGING MY POLICY. SHE GAVE ME ALL THE INFORMATION I NEEDED TO CHANGE THIS Reviewed on: 29th April 2024
ROC's avatar
ROC

Long waiting time for online chat but Isabella was v...

4
Long waiting time for online chat but Isabella was very helpful and had great customer service! Reviewed on: 29th April 2024
Mo's avatar
Mo

One call need to read the reviews

1
No human being to discuss a question with . Unable to cancel my renewal via the portal or via the live chat. At least I have been given a number to try to speak to someone - but I honestly think this company should seriously look at the way they communicate with people Reviewed on: 29th April 2024
Elaine C's avatar
Elaine C

Esabella was very helpful and quick sorted my problem.

5
Esabella was very helpful and quick sorted my problem. Reviewed on: 29th April 2024
Zaidi 's avatar
Zaidi

Isabella was very helpful , sorted out my query imme...

5
Isabella was very helpful , sorted out my query immediately. Reviewed on: 27th April 2024
Olivia R's avatar
Olivia R

Nicole NO2 was efficient and helpful.

5
Nicole NO2 was efficient and helpful. Top operator thank you Reviewed on: 26th April 2024
jw's avatar
jw

The on line chat was dealt with by CA4,

5
The on line chat was dealt with by CA4, very helpful and efficient and managed to reduce our policy as requested Reviewed on: 13th March 2024
David M's avatar
David M

CA4 was helpful and sorted out my questions to my sa...

5
CA4 was helpful and sorted out my questions to my satisfaction which resulted in a lowere renewal premium. Reviewed on: 13th March 2024
Chris G's avatar
Chris G

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