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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

I have been with One Call insurance for many years.

I have been with One Call insurance for many years. I have found that they meet my requirements and have been able to deal with any questions that I may have had in a friendly, professional manner. I have never had any negative issues with them and I am able to review my cover details using their portal. Reviewed on: 11th July 2025

Just very efficient and so helpful when I have spoke...

Just very efficient and so helpful when I have spoken with them in the past. Reviewed on: 11th July 2025

All good, not had to really use them much.

All good, not had to really use them much. Never claimed. Reviewed on: 11th July 2025

So easy to deal with.

Very easy company to deal with, the online portal they prove makes any change the you need to make to your plan even easier, very competitive rates. Reviewed on: 11th July 2025

As good as it gets

Never had a problem, prices are very keen and they always keep me informed Reviewed on: 11th July 2025

Excellent customer service always!

I have been a long time customer as they always provide excellent customer service when renewing. They answer queries quickly and are always friendly, professional and courteous when dealing with them. Reviewed on: 11th July 2025

Monty payments convenience, with no interest, resp...

Monthly payments convenience, with no interest, responds well when talking to call centres, they appear knowledgeable and flexible. Not always able to obtain the maximum response at renewal but fair, leaving me feeling not treated unfairly Reviewed on: 11th July 2025

The communication is great and the cluster service i...

The communication is great and the cluster service is outstanding Reviewed on: 11th July 2025

I've been with them for over 10 years with my car in...

I've been with them for over 10 years with my car insurance...which says it all :-) Reviewed on: 11th July 2025

Platinum Car Insurance Policy for pensioners.

I have been with One Call Insurance now for a number of years and have never had a complaint against their services. I am now on their Platinum Service for my car insurance have both breakdown services and windscreen exchange services included with my policy. Reviewed on: 11th July 2025

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