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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.86 (23131 reviews)

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4.86

Based on 23,131 reviews, last reviewed 21st Feb 2026

95% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

Always calm, kind and professional.

Whenever I have had to contact they have always been extremely helpful. I once had to report a window being smashed and an attempted break in to my car and the person I spoke to was extremely helpful in passing on the details to the get the window repaired and the costing. Considering I was shook up about it, she was both calm and kind as she explained each process. This is a company I would recommend. Reviewed on: 11th July 2025

I am registered disabled and they have always treate...

I am registered disabled and they have always treated me with the upmost kindness and honesty. Reviewed on: 11th July 2025

Excellent customer service

Excellent customer service and the best value available. Reviewed on: 11th July 2025

One Call always listen...

One Call have listened too and answered every query I have had over the years. Advisors have also been friendly yet professional and very knowledgeable of their products Reviewed on: 11th July 2025

Previous issue with an accident and the repairs take...

Previous issue with an accident and the repairs taken out on my vehicle by One Calls chosen garage. My car came back with the engine management light on and more additional issues which ended up costing me over £4k (New computer, DPF and EGR) Garage refused to accept the blame and One Call washed their hands of it and basically said it was nothing to do with them. Also my insurance cover has a like for like car as a courtesy vehicle when needed... I drive an A Class Mercedes Automatic, the vehicle I was issued was around 10 years older, a small cheap run around that smelt of cigarettes and dogs.... I was over the moon.... So that is why they are rated as poor in all angles. Reviewed on: 11th July 2025

Very helpful when I moved address and had to change...

Very helpful when I moved address and had to change and update my policy. Price was amazing and with all the benefits Reviewed on: 11th July 2025

Always competitive for price .

Always competitive for price . Customer service has always been good and resolved any issues quickly Reviewed on: 11th July 2025

First class .

Never had a problem. When ever I’ve had to phone them everything has been resolved Reviewed on: 11th July 2025

Always helpful and good value.

Always helpful and good value. Easy to deal with Reviewed on: 11th July 2025

Been with them for years, always competitive on price

Been with them for years, always competitive on price Reviewed on: 11th July 2025

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