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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 4,718 reviews, last reviewed 19th Oct 2024
1387% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic rates, and fantastic policy coverage. Fantastic rates, and fantastic policy coverage. Reviewed on: 16th October 2024
Joanne's avatar
Joanne

Latest lowest rating:

1

Refused to cancel my insurance after 3 requests to d... Refused to cancel my insurance after 3 requests to do so .Then sent me a bill for 2 months insurance I did not want and admin charges and dedt charges... Read more Reviewed on: 19th October 2024
Steven W's avatar
Steven W

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (4718)

Review of the One Call Insurance, Home Insurance Broker:

The friendliest easy to access customer service team...

5
The friendliest easy to access customer service team, which could not be more helpful. This is the first enjoyable insurance experience I have had which makes the process 'hassle-free' from the beginning to the end. The nifty on-line portal make your policy easy to adjust and clearly explains what level of cover you currently have. Everything an Insurance company should be, rivals take note! Reviewed on: 24th September 2024

great building and contents insurance

5
This is now the second year I have had my home and building insurance with this company. Was delighted with the first year cover. When my renewal came up this year I tried different companies as their renewal price was a little high. I had decided to renew with a different company. I phoned one call to let them know I was going to renew with another company. Their agent whom was excellent in trying to keep me with themselves and was able to lower their price offered which was also lower than the company I had decided to change to. I decided to go with one call for another year. My experience with one call is very good and their agents go above and beyond to give you the best price they can for home insurance. Everything was very easy to do and was kept up to date with the policy I had take out with themselves. Reviewed on: 8th October 2024

Made a claim and excellent customer service

5
Made a claim and excellent customer service Reviewed on: 8th October 2024

Good insurance covers my needs and good value for mo...

5
Good insurance covers my needs and good value for money Reviewed on: 8th October 2024

Great and have paid out no issues

5
Great and have paid out no issues Reviewed on: 8th October 2024

They are very easy to deal with.

5
They are very easy to deal with. Always a Good price. Very Good communication which is easy to understand. Very Good cover and compares well in value for money. No issues at all. Reviewed on: 8th October 2024

Very good value, and not pushy!

5
Very good value, and not pushy! I have used One Call Insurance for the last two years after a high street bank decided to stop cover (no claims at all, must have been a business decision). Have been happy with their service ever since. Reviewed on: 8th October 2024

Renewal nearly doubled last years price, no changes/...

1
Renewal nearly doubled last years price, no changes/no claims. It’s frustrating that I need to speak to them to see if there are any discounts available. Just help people out and give them the cheapest deal first. Reviewed on: 8th October 2024

Excellent insurance provider

5
Much cheaper than previous insurers, easy to set up and hassle free. Reviewed on: 8th October 2024

Very easy to use website and competitive quote.

5
Very easy to use website and competitive quote. Reviewed on: 8th October 2024

All very nice when I called.

5
All very nice when I called. Went through the process easily and very attentive after I had taken on the policy Reviewed on: 8th October 2024

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