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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
22% increase in 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

After my making an important error on my statement I...

5
After my making an important error on my statement I had to contact One Call. I explained the situation and after a lot of 'chats' one of their representatives rang me and a big problem was sorted, much to my relief and to my satisfaction Reviewed on: 9th October 2025

They've been very good, support is instant and clear...

5
They've been very good, support is instant and clear on their live chat and if i've ever had to call them, the phone has been answered very quickly. Can't fault them at all! Reviewed on: 9th October 2025

Easy to contact, professional service and excellent...

5
Easy to contact, professional service and excellent value for money. Everything can be done online but it is easy to speak to an advisor if required. Reviewed on: 9th October 2025

quick and easy,

5
The whole process was very quick and easy, I am happy so far. Reviewed on: 9th October 2025

Great price, great service, and very quick and eff

5
Great price, great service, and very quick and eff Reviewed on: 9th October 2025

Paying insurance is made easy.

5
Paying insurance is made easy. I am email regularly to let me know where we are. I know when payments will be taken. Reviewed on: 9th October 2025

Excellent service, good price, easy to deal with

5
Excellent service, good price, easy to deal with Reviewed on: 9th October 2025

One call listen to you an are very competitive and g...

5
One call listen to you an are very competitive and give you the best deal Customer service professional Reviewed on: 9th October 2025

competitive and great customer service

5
online experience was easy, having found a very competitive quote, customer service with a query was also excellent. Reviewed on: 9th October 2025

easy to use web site, excellent service on the phone...

5
easy to use web site, excellent service on the phone when i needed to speak to someone Reviewed on: 9th October 2025

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