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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.71 (7149 reviews)

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4.71

Based on 7,149 reviews, last reviewed 22nd Sep 2026

79500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

I keep renewing - that says it all Have renewed with them for several years, which says it all Reviewed on: 22nd September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7149)

Very straight forward & helpful.

Very straight forward & helpful. The customer service was so helpful and understood my needs Reviewed on: 14th July 2026

No issues , piece of mind if i need them

No issues , piece of mind if i need them Reviewed on: 14th July 2026

Great service, never had any problems with them.

Great service, never had any problems with them. They were very helpful when I last renewed and were efficient when I had to deal with them Reviewed on: 14th July 2026

Had very good experience and easy setup, almost no m...

Had very good experience and easy setup, almost no maintenance but company sending emails from time to time, almost no maintenance of the policy, it renews automatically. Reviewed on: 14th July 2026

Nice customer service explained everything perfectly

Nice customer service explained everything perfectly Reviewed on: 14th July 2026

Dedicated customer service easy to manage on line po...

Dedicated customer service easy to manage on line portal Reviewed on: 13th July 2026

My home insurance renewal was competitive and easily...

My home insurance renewal was competitive and easily explained. I have all the cover information on the portal which is very helpful. Reviewed on: 13th July 2026

good price, and good updates and communication

good price, and good updates and communication Reviewed on: 13th July 2026

My experience is limited to to the paperwork or emai...

My experience is limited to to the paperwork or emails received for continuing with one-call-insurance which are good and easy to deal with. I have been lucky that I haven't had any big house problems but I am sure that they will deal with them promptly and fairly. Reviewed on: 13th July 2026

Very simple and stress free renewal process

Very simple and stress free renewal process, I logged in and within minutes I had a new quote, I accepted and it was as easy as that Reviewed on: 13th July 2026

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