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One Call Insurance: Home Insurance Broker reviews

View other One Call Insurance products
4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
22% increase in 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B
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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Quick, easy to deal with, good prices

5
Quick, easy to deal with, good prices Reviewed on: 9th October 2025
Dannyboy's avatar
Dannyboy

Straightforward

4
Very straightforward sign up and an easy portal to use online Reviewed on: 9th October 2025
Nigel's avatar
Nigel

My previous Home Insurance Broker did not offer bett...

5
My previous Home Insurance Broker did not offer better terms to remain with them so I shopped around and found One Call fitted the bill with my requirements. We do have a competitive market and there are multiple companies to choose from- I am hoping to remain with One Call and have less stress at my next Insurance renewal. Reviewed on: 9th October 2025
NoLo's avatar
NoLo

Claim response and excellent service.

5
Had to contact about home claim, was offered an immediate solution to my lounge tv, of which we had managed to damage with a hoover that day, at the time the Coroner Virus was in full flight, and the offer was to send a repairman to look and take away if required for replacement or repair, we declined this as my wife and myself are in our seventies and felt for a few hundred pound or so it would be safer to just order and get delivered outside our door a new one, the representative I was speaking to understood and we then cancelled that claim. Reviewed on: 9th October 2025
Keith M's avatar
Keith M

Good communication

5
I've used OneCall for two years with no need in that time to make a claim. However, during that time they have kept in touch regularly- very important in a busy life. Reviewed on: 9th October 2025
Bernice D's avatar
Bernice D

Customer service very helpful, website easy to under...

5
Customer service very helpful, website easy to understand and use. Prices compares well with other sites Reviewed on: 9th October 2025
Josephine 's avatar
Josephine

Impressive e

5
They avoidable , and insured my House with highest and best deal Reviewed on: 9th October 2025
Mel 's avatar
Mel

Home insurance

5
Very efficient getting me a good deal for my home insurance. Reviewed on: 9th October 2025
Susan L's avatar
Susan L

Uses compare the market and One Call came back with...

5
Uses compare the market and One Call came back with everything I needed at a reasonable price and provided the cover I required. I then completed their online site and my home insured for contents and buildings too very easily and promptly Reviewed on: 9th October 2025
Marie S's avatar
Marie S

Brilliant Attention and Service.

5
All completed very efficiently via e.mail - everything explained courteously, Really very trouble free and possibly the easiest arranged insurance I have had. Reviewed on: 9th October 2025
Kenneth Warner's avatar
Kenneth Warner

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