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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.71 (7149 reviews)

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4.71

Based on 7,149 reviews, last reviewed 22nd Sep 2026

79500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

I keep renewing - that says it all Have renewed with them for several years, which says it all Reviewed on: 22nd September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7149)

Professional, effective and good communication

Professional, good communication, effective to deal with. Reviewed on: 13th July 2026

Good service

Very good customer service and easy use. Reviewed on: 13th July 2026

The renewal price was better than the previous year...

The renewal price was better than the previous year and all the comparisons sites. Reviewed on: 13th July 2026

Best insurance service

We have used one call for many years now and are very pleased with the cost and the wonderful service Best insurance service Reviewed on: 13th July 2026

Great insurance company

I’ve been insured by One Call insurance for years. Friendly, knowledgeable staff and great service. Competitive pricing also. Reviewed on: 13th July 2026

Renewed year after year as saved me money on home in...

Renewed year after year as saved me money on home insurance. Reviewed on: 13th July 2026

Good value home insurance.

I felt that the home insurance offered by OneCall is good value. I was able to talk to someone to finalise the online details. Reviewed on: 12th July 2026

Great service really good and helpful I’m now just w...

Great service really good and helpful I’m now just writing to fill the amount of characters needed to fill the box still going apparently I’m doing great but need to tell you a little more I’m only doing this to be added to the prize draw Reviewed on: 12th July 2026

One people

Great service great care from people at the end of the phones, if you need help with anything they are always there to help and lend a hand, also the operatives are amazing helpful as and when you need them Reviewed on: 12th July 2026

Very straight forward and easy process.

Very straight forward and easy process. Reviewed on: 12th July 2026

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