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Aston Lark: Personal Insurance Broker reviews

Name: Personal Insurance Broker
Rating: 4.82 (50 reviews)

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4.75

Based on 50 reviews, last reviewed 29th Aug 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

Excellant help We recently had a claim which was handled professionally and efficiently . Reviewed on: 29th August 2021

Latest lowest rating:

1

Mis Sold A Policy - costing me big time Having been a client of The Health Insurance Specialists ( an Aston Lark company) for some time, i discovered that they had seriously mis sold me a p... Read more Reviewed on: 12th August 2021

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About this product

Our Aston Lark Insurance Broker reviews can help you to find out what life as an Aston Lark customer is really like. We know that a good Insurance Broker can help you when you're looking to find a new insurance policy...so why not tell us about your customer experience today! 

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Aston Lark Personal Insurance Broker reviews (50)

Excellant help

We recently had a claim which was handled professionally and efficiently . Reviewed on: 29th August 2021

Mis Sold A Policy - costing me big time

Having been a client of The Health Insurance Specialists ( an Aston Lark company) for some time, i discovered that they had seriously mis sold me a policy claiming it was claims neutral. this obviously became apparent when sadly i had made large claims in one year and my policy premiums increased by 63%. when i complained, the agent blamed the insurer for breaking their contract, and saying they no longer recommend their policies as they have some hidden small print that gets them out of things.. The insurers advised me that they have never offered Claims Neutral and the broken simply made it up or made a mistake as no other unconnected brokerage has had this issue. It is now clear, and confirmed in writing by Aston Lark that they 'misunderstood' the sales agent from the insurer who has now left the company. A L gave me a pathetic offer to try and fob me off and have now gone quiet for weeks. They are not a nice company to deal with, and their compliance officer appears to be part time as she is always out or unavailable. Be warned, they walk away from clients when they hit a snag. Reviewed on: 12th August 2021

Best quote on car insurance

After shopping around I found the best quote from Jordan Lewis of Aston Lark. The total saving was over £300. I will be insuring with them next year. Reviewed on: 9th August 2021

Aston Lark

Great service and easy to contact. Reviewed on: 8th August 2021

Always someone at the end of a phone when needed

No matter what use throw at you, you are able to find a solution,. Reviewed on: 6th August 2021

Service

Been very satisfied with service and product provided Reviewed on: 6th August 2021

Unusually good personal service

Have been with this firm and predecessors for many years to arrange building and contents and now just contents insurance. I'm 'completely online' for most things but this is an exception as their personal service continues to be both easier and highly price competitive. Reviewed on: 6th August 2021

Excellent personal service

I have insured with Aston Lark for many years and always found them friendly, helpful and efficient. This year I am particularly grateful to them for their help. I acquired Power of Attorney for an elderly friend who is now in residential care and needed to insure a property he owns and rents out some distance away from where I live. Aston Lark gave me very helpful advice enabling me to get appropriate insurance easily and quickly. Reviewed on: 5th August 2021

Great broker with excellent service

Sometimes i just like to sign on the dotted line, but when insurance is concerned I need to have the confidence that my needs are understood. Years of dealing with Aston Lark have reassured me that everything has been considered and I can relax. Reviewed on: 5th August 2021

Consistently good service

I have insured my vehicles with Aston Lark for years (when they were Aston Scott, and even before that) and have always found them competitive, fair and easy to talk to. Reviewed on: 5th August 2021

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