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Aston Lark: Personal Insurance Broker reviews

Name: Personal Insurance Broker
Rating: 4.82 (50 reviews)

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4.75

Based on 50 reviews, last reviewed 29th Aug 2021

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

3 star

2 star

Latest highest rating:

5

Excellant help We recently had a claim which was handled professionally and efficiently . Reviewed on: 29th August 2021

Latest lowest rating:

1

Mis Sold A Policy - costing me big time Having been a client of The Health Insurance Specialists ( an Aston Lark company) for some time, i discovered that they had seriously mis sold me a p... Read more Reviewed on: 12th August 2021

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About this product

Our Aston Lark Insurance Broker reviews can help you to find out what life as an Aston Lark customer is really like. We know that a good Insurance Broker can help you when you're looking to find a new insurance policy...so why not tell us about your customer experience today! 

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Aston Lark Personal Insurance Broker reviews (50)

Great Broker

Always good to give advice on Cyber issues Reviewed on: 17th July 2020

Extremely professional throughout and easily contactable with prompt responses and solutions provided

This broker works in an almost indefatigable manner and always comes up with the right advice. Response times are excellent and the approach very professional throughout. Reviewed on: 17th July 2020

Very supportive

Steve is always there to give sound advice, he has in depth knowledge of our industry and can give us informed advise when renewal is due or if a claim is sought. Reviewed on: 17th July 2020

Good levels of service and communications

We know what we need when we need to. They set things out simply for us and we know any issue will be dealt with. Reviewed on: 17th July 2020

Outstanding Service

Reliable, very aware of our needs, and equally aware of insurance products which aren't relevant to us. Switching to virtual meetings over the last few months was "interesting", but even with arranging that we received all the help we needed! Reviewed on: 17th July 2020

PEACE OF MIND AT A COMPETATIVE PRICE

Aston Lark have provided a first class service covering day to day issues, annual reviews and more recently Covid guidelines and assistance. Our Account Management has been consistent and dealt with by a team that understand our company and industry. Prompt reaction and guidance through any incidents or issues that arise has given us complete peace of mind . Periodic benchmarking approaching annual renewal provides us with reassurance that our premiums are affordable and competitive. Reviewed on: 17th July 2020

Great customer service

Our dedicated account manager (Steve Thomas) is always on hand to provide advice and support as and when needed. Be it increasing or decreasing insurance, or to the more complicated insurance issues the advice given is always sound. Reviewed on: 16th July 2020

Great Service

Unbeatable service - always quick to respond and extremely helpful. Fully recommended. Reviewed on: 16th July 2020

Excellent service

I find Aston lark informed, organised, professional, dependable and trustworthy. Reviewed on: 16th July 2020

Honest & Concise

Aston Lark are a company who are always honest when giving advice & feedback. More importantly being proactive in their approach to our our business Reviewed on: 16th July 2020

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