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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

22% increase in 5 star reviews

in the past 90 days

20% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Unprofessional firm

Made a simple mistake on my application,and then one call insurance wanted to charge me 4 times the standard price Reviewed on: 9th October 2025

Great provider

Helpful and friendly. Effecient. Definitely recommend. Reviewed on: 9th October 2025

Always Great Value and Customer Service/Care

Been covered for home insurance with one call direct for a few consecutive years now and renewal offer and amendments or additions are done annually or when required can contact real human beings on phone or online and very courteous professional and knowledgable no question to big or small or silly Reviewed on: 9th October 2025

Easy to use app and straightforward to understand th...

Easy to use app and straightforward to understand the price and cover for your insurance Reviewed on: 9th October 2025

good customer service, always helpful

good customer service, always helpful Reviewed on: 9th October 2025

Good communication, regular updates.

Good communication, regular updates. not had to go through my insurance yet. i have been with them for years now. thought about switching as not the best deal however never had any issues. Reviewed on: 9th October 2025

Rang One Call to see if they could reduce my content...

Rang One Call to see if they could reduce my contents/buildings policy as i had had a cheaper quote, they got on it straight away and it was reduced to very near the quoted price, problem solved by them easy and quick solution. Reviewed on: 9th October 2025

Great company nothing to much trouble

Great company nothing to much trouble Reviewed on: 9th October 2025

One call insurance have been the best value for mone...

One call insurance have been the best value for money house insurance we have ever used. Have been fortunate not to need to put in a claim at all but am confident One call would be the best Reviewed on: 9th October 2025

Excellent Insurance Broker

The best thing about One Call Insurance is the fact you can speak directly with va person without much difficulty. You also have the option of using their easy to use portal. Quotes were good value for money and all communication professional but friendly. Renewal process easy and you can challenge renewal quotes without difficulties. Claim process straight forward and staff friendly. Service from this broker so has been excellent. Reviewed on: 9th October 2025

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