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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
22% increase in 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Matched a cheaper quote

5
Got my renewal quote but looked around on line and found same cover cheaper. Spoke to One Call and they matched the cheaper quote. Happy days. Reviewed on: 9th October 2025

Excellent Value

5
Excellent value and service. Simple method to arrange cover and continual updates gratefully received. Reviewed on: 9th October 2025

Easy to use website.

5
Easy to use website. Friendly helpful staff on hand to answer any questions. Competitive prices for products. Can add extras at any time. Reviewed on: 9th October 2025

Great company to do business with, efficient and tru...

5
Great company to do business with, efficient and trustworthy Reviewed on: 9th October 2025

Insurance time

4
No need to claim good value repeat renewal four years Reviewed on: 9th October 2025

Easy to deal with, good communication and a fair price

5
Easy to deal with, good communication and a fair price Reviewed on: 9th October 2025

Efficient and effective performance

5
Efficient and effective performance whilst arranging home insurance. Reviewed on: 9th October 2025

I had to leave work due to ill health i spoke to a l...

5
I had to leave work due to ill health i spoke to a lovely lady and with me being on benefits she sorted my house insurence out and i got a reduction very helpful and supportive.Ive been with One Call for years and wouldnt chane at all Reviewed on: 9th October 2025

Great prices, with the cover i wanted.

5
Great prices, with the cover i wanted. Easy to organise online, but can also speak to a real person on the phone if needed, Reviewed on: 9th October 2025

I've only ever needed to contact one call once and o...

5
I've only ever needed to contact one call once and on this occasion they were polite and helpful. Also ive been with them for a number of years and my premium has gone up with out a claim but not extortionately like other companies. Reviewed on: 9th October 2025

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