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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 4,717 reviews, last reviewed 19th Oct 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic rates, and fantastic policy coverage. Fantastic rates, and fantastic policy coverage. Reviewed on: 16th October 2024
Joanne's avatar
Joanne

Latest lowest rating:

1

Refused to cancel my insurance after 3 requests to d... Refused to cancel my insurance after 3 requests to do so .Then sent me a bill for 2 months insurance I did not want and admin charges and dedt charges... Read more Reviewed on: 19th October 2024
Steven W's avatar
Steven W

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (4717)

Review of the One Call Insurance, Home Insurance Broker:

Professional, friendly company

5
Have been with One Call for a few years now and whenever I have wanted to talk to an advisor they have always answered swiftly and professionally but with a friendly and caring attitude. Fortunately, I have not had reason to make a claim yet but feel very confident that if I needed to it would be dealt with in a prompt and fair way. Also, even with auto renew, their prices are very competitive, I would rather stay with a company that is fair to its loyal customers than to one that only rewards new applications. Reviewed on: 18th September 2021

Smooth communication and good value.

5
Smooth communication and good value. Reviewed on: 8th October 2024

All round excellent service and pricing No problem...

5
All round excellent service and pricing No problem is too much to pass bye Reviewed on: 8th October 2024

They can not even pick up a phone .

1
They can not even pick up a phone . Remember the good old days when you rang a company and someone answered “ hello how can I help you “ Reviewed on: 8th October 2024

Easy to set up my insurance and very helpful ,price...

5
Easy to set up my insurance and very helpful ,price also very reasonable Reviewed on: 8th October 2024

Great Insurance Company

5
Have been with this company for a few years now as they are very competitively priced and communication is excellent and in plain English Reviewed on: 8th October 2024

Changed account and date for payment and they've not...

3
Changed account and date for payment and they've not changed it on there end Reviewed on: 8th October 2024

Easy to arrange and good value and have renewed this...

5
Easy to arrange and good value and have renewed this year. Reviewed on: 8th October 2024

An Industry Leader

5
Not only did One Call offer a very competitive annual (contents) insurance but their levels of cover surpassed many of their industry businesses. The communication in setting up a policy and the follow-up has been equally impressive. Reviewed on: 8th October 2024

Excellence.

5
Excellent service from start to finish, everything explained perfectly & staff are professional & on the ball, again excellent service, it gives peace of mind to know that I’m covered by a reputable company in case anything untoward does happen, I am a returning customer & have had no trouble whatsoever dealing with this superb company. Reviewed on: 8th October 2024

They always try to get me the best deal

5
They always try to get me the best deal Reviewed on: 8th October 2024

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