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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7064 reviews)

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4.72

Based on 7,064 reviews, last reviewed 21st Jul 2026

72800% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Great renewal price. Great renewal price. Haven’t needed to use them this year thank goodness but very Friendly service. Reviewed on: 21st July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7064)

Great staff and very professional service

Great staff and very professional service Reviewed on: 8th July 2026

Brilliant from start to finish.

Brilliant from start to finish.Really good price Reviewed on: 8th July 2026

A solid customer service for a quick insurance setup

OneCall offered a solid customer service, taking me through every detail included in my home and contents insurance package. The over-the-phone arrangement felt very personable and the policy itself was set up without any issues or delay. I needed an insurance package set up quickly and they delivered well. Reviewed on: 8th July 2026

Excellent customer service always

Excellent customer service always Reviewed on: 8th July 2026

No-nonsense renewal

So easy to renew with one call, a smooth and efficient process Reviewed on: 8th July 2026

Easy peasy

I did it all online which is the way I like to purchase most things. It was easy, clear and simple. Reviewed on: 8th July 2026

Had to call for an emergency leak

Had to call for an emergency leak - they got someone out - 3 times and sorted out the issues i had with the company Reviewed on: 8th July 2026

Competitive price encouraged me to ditch my previous...

Competitive price encouraged me to ditch my previous provider. Hope the company are efficient should I need to claim Reviewed on: 8th July 2026

The team that had to strip our house were a bit brut...

The team that had to strip our house were a bit brutal, but necessary. Reviewed on: 8th July 2026

Floor lack of communication between all parties

A recent claim took a little too long to settle. This was due to the companies One Call used to complete repairs to a floor. There was quite a lot of stress due to a lack of communication between all parties. Otherwise I would have scored higher Reviewed on: 8th July 2026

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