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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
22% increase in 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great experience with excellent customer service

5
Great experience with excellent customer service Reviewed on: 8th October 2025

Broken iPad

5
Recently had to claim for my daughter’s iPad. Super easy process and guided through step by step. New iPad issued as beyond repair. Reviewed on: 8th October 2025

Been with them for 3 years very happy.

5
Been with them for 3 years very happy. Good price Reviewed on: 8th October 2025

Been with one call for a few years now they always c...

5
Been with one call for a few years now they always come back with a fair price Reviewed on: 8th October 2025

Lost everything in a flood & they looked after me ve...

5
Lost everything in a flood & they looked after me very well & would highly recommend to anyone looking for insurance…………………… Reviewed on: 8th October 2025

Deaf client (myself) was mucheasier to use alive ch...

5
Deaf client (myself) was mucheasier to use alive chat message with the advisor. Reviewed on: 8th October 2025

Outstanding service.

5
Outstanding service.Had a household claim and it was sorted soooo fast.I will stay with One Call.I never had any issues with them.Payment for claim was so fast.Thank you one Call Reviewed on: 8th October 2025

Competitive Insurance

5
I have been with One Call for 2 years now it was easy to renew plus straight away they gave me a competitive quote without me asking. Reviewed on: 8th October 2025

Good service

5
Easy website to navigate and happy with the quote Reviewed on: 8th October 2025

Not had to contact yet but good communication so far

5
Not had to contact yet but good communication so far Reviewed on: 8th October 2025

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