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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7224 reviews)

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4.72

Based on 7,219 reviews, last reviewed 24th Sep 2026

86000% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

FOR BEST VALUE We wouldn’t trust any other company for our car and home insurance. Reviewed on: 24th September 2026

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7224)

I came to One Call as a result of shopping around a...

I came to One Call as a result of shopping around a couple of years ago. I’m pleased, so I’ve stayed. The usual cover benefits at agreeable pricing from people who are very easy to deal with. Reviewed on: 11th July 2026

it was an easy move to obtain house and building ins...

it was an easy move to obtain house and building insurance at the touch of a button Reviewed on: 11th July 2026

Excellent customer service, well informed staff

Excellent customer service, well informed staff Reviewed on: 11th July 2026

Very Happy

easy to apply for plenty of information .always gives plenty of notice when renewel due Reviewed on: 11th July 2026

Been with them for a few years now problem at...

Been with them for a few years now problem at all Reviewed on: 11th July 2026

No problems here A plus

No problems here A plus, easy service to use, good value for money, good communication, hopefully won't need to claim but sure the process will be easy and straight forward at a distressing time. I can't comment on personal service as did not actually speak to anyone Reviewed on: 11th July 2026

Great price, great customer service, covered everyt...

Great price, great customer service, covered everything. Reviewed on: 11th July 2026

Limited choice in market so felt exploited by high p...

Limited choice in market so felt exploited by high prices Reviewed on: 11th July 2026

never made a claim in the last 20 years. ALL A SCAM

I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm The assessor were very uncooperative and negative They did not attempt to visit my property to assess any damage. I complained and received a goodwill gesture of £100 without any communication that it was to be paid. This indicates to me that it’s admission of wrongful decision I have been left £3500 out of pocket although I have fully paid my insurance You must have insurance but it’s all a scam. NOBODY IS LISTENING It would be good to receive some feedback but I know I won’t Reviewed on: 10th July 2026

Good price , good price , good price

Good price , good price , good price Reviewed on: 10th July 2026

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