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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,219 reviews, last reviewed 24th Sep 2026
86000% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

FOR BEST VALUE We wouldn’t trust any other company for our car and home insurance. Reviewed on: 24th September 2026
Wendy Harrison's avatar
Wendy Harrison

Latest lowest rating:

1

AWFUL CUSTOMER SERVICE This firm has poor complaint handling processes and is failing to address its total lack of weekend cover for customer service Reviewed on: 6th August 2026
Mrs M's avatar
Mrs M

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7227)

Limited choice in market so felt exploited by high p...

3
Limited choice in market so felt exploited by high prices Reviewed on: 11th July 2026

never made a claim in the last 20 years. ALL A SCAM

1
I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm The assessor were very uncooperative and negative They did not attempt to visit my property to assess any damage. I complained and received a goodwill gesture of £100 without any communication that it was to be paid. This indicates to me that it’s admission of wrongful decision I have been left £3500 out of pocket although I have fully paid my insurance You must have insurance but it’s all a scam. NOBODY IS LISTENING It would be good to receive some feedback but I know I won’t Reviewed on: 10th July 2026

Good price , good price , good price

4
Good price , good price , good price Reviewed on: 10th July 2026

GOOD SERVICE

5
Helpful staff. Easy to navigate. Reviewed on: 10th July 2026

Great company

5
I have been with them for years haven’t claimed but get regular updates to keep me in the loop Reviewed on: 10th July 2026

House contents..,,,

5
Excellent house contents insurance policy offered at an excellent price would recommend…. Reviewed on: 10th July 2026

Company review

5
Dealt with claims swiftly, good communication and polite Reviewed on: 10th July 2026

Excellent

5
The website is well laid out and easy to navigate. Reviewed on: 10th July 2026

It's good enough for me.

5
Easy to use website, no issues with customer services happy with product. Reviewed on: 10th July 2026

great, no concerns, very happy with service

5
great, no concerns, very happy with service Reviewed on: 10th July 2026

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