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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 4,718 reviews, last reviewed 19th Oct 2024
1003% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic rates, and fantastic policy coverage. Fantastic rates, and fantastic policy coverage. Reviewed on: 16th October 2024
Joanne's avatar
Joanne

Latest lowest rating:

1

Refused to cancel my insurance after 3 requests to d... Refused to cancel my insurance after 3 requests to do so .Then sent me a bill for 2 months insurance I did not want and admin charges and dedt charges... Read more Reviewed on: 19th October 2024
Steven W's avatar
Steven W

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (4718)

Review of the One Call Insurance, Home Insurance Broker:

The friendliest easy to access customer service team...

5
The friendliest easy to access customer service team, which could not be more helpful. This is the first enjoyable insurance experience I have had which makes the process 'hassle-free' from the beginning to the end. The nifty on-line portal make your policy easy to adjust and clearly explains what level of cover you currently have. Everything an Insurance company should be, rivals take note! Reviewed on: 24th September 2024

One call competition

5
Great communication, very helpful with any enquiries. Reviewed on: 8th October 2024

Most competitive home insurance with range of servic...

5
Most competitive home insurance with range of services offered . Reviewed on: 8th October 2024

One call were very helpful in sorting my home insura...

5
One call were very helpful in sorting my home insurance policy and are competitive each year with my renewal price Reviewed on: 8th October 2024

They do what they promise

5
Prompt response to any contact. Easy to use website. Actually do what they promise Reviewed on: 8th October 2024

No quibbles, just great service

5
I had an issue with drainage. The customer service was excellent. They sent out a company straight away to assess the situation and the work was done immediately. No quibbles, no issues and the renewal was competitive and I went with them again. Reviewed on: 8th October 2024

Not had much dealing with, not claimed yet.

5
Not had much dealing with, not claimed yet.. but good value Reviewed on: 8th October 2024

Simple arrangements and good service

5
Simple arrangements and good service Reviewed on: 8th October 2024

One call insurance go above and beyond...

5
They go above and beyond to make sure you get the right quote even when you move home. They try to keep it at cost you can afford. Reviewed on: 8th October 2024

Good service Good value.

5
A very easy online site. All questions answered clearly and concisely. No problems at all and very good value for money. Reviewed on: 8th October 2024

We have been with One Call Insurance for 3 years.

5
We have been with One Call Insurance for 3 years. Year 1 we had a claim for storm damage, it was dealt with very quickly. We was very impressed with them. Claims department very professional Reviewed on: 8th October 2024

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