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One Call Insurance: Van Insurance reviews

4.81
Based on 1,175 reviews, last reviewed 26th Feb 2024
98% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Van Renewal Renewed my policy with no hassle whatsoever! Spoke with AJ1 and he managed to updated my information and give me a better offer. Happy to stay for ano... Read more Reviewed on: 26th February 2024
Hollie's avatar
Hollie

Latest lowest rating:

1

Beware of this company At a roundabout and hit by another vehicle which left at speed no details ( uninsured or stolen ) thought I would do the right thing informed police a... Read more Reviewed on: 15th January 2024

About the Van Insurance

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One Call Insurance Van Insurance reviews (1175)

Van Renewal

5
Renewed my policy with no hassle whatsoever! Spoke with AJ1 and he managed to updated my information and give me a better offer. Happy to stay for another year! Reviewed on: 26th February 2024
Hollie's avatar
Hollie

Beware of this company

1
At a roundabout and hit by another vehicle which left at speed no details ( uninsured or stolen ) thought I would do the right thing informed police and one call insurance but informed I would sort the damage myself to save my ncb. Day after calls and emails about fixing my vehicle ? I rang and explained but passed over again where he expla He would sort it even asked was my vehicle still in compound waiting for repair ? Cars never left me wanted more personal info said sorted. Today recieved e mail stating file closed but due to my claim I loose my ncb and counts for five years. NO MEANS of speaking to someone no emails just a chat box so I’ve written a letter recorded to the ceo In 45 years of business I’ve never dealt with such an incompetent company STAY WELL CLEARE Reviewed on: 15th January 2024

Rubbish customer relations

1
Absolute joke of a firm virtually impossible to get holdover,when I got put through to the wrong person very unhelpful and indeed put the phone down over 2 hours trying to cancel a policy definitely not recommended Reviewed on: 1st November 2023
Phillip doran's avatar
Phillip doran

Dumb Idiots

1
What a useless bunch of aresholes ! can never get through to the right department, let alone speak to anyone thats human ! You pay your for your insurance and cant speak to anyone about your policy, cant even get it online ! and then to top that off, they cancel your policy without telling you !!! Reviewed on: 24th October 2023
Tony's avatar
Tony

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