One Call Insurance Van Insurance Reviews
Our One Call Insurance Van Insurance reviews can help you to find out what life as a One Call Insurance customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?
Your Van Insurance Reviews
I had van insurance for a year was set to renew 12/08/22. I added another van to the fleet so took out another insurance with them. Next day I wanted to add another driver wouldn't let me amend online so got shoved to chat, chat sent me back online and on Read more
I had van insurance for a year was set to renew 12/08/22. I added another van to the fleet so took out another insurance with them. Next day I wanted to add another driver wouldn't let me amend online so got shoved to chat, chat sent me back online and online sent me to chat! Chat then pushed me to someone else on chat and chat then timed out. It took me waiting through chat 5hrs to do a 5minute job. The chat has to be kept active or times out and ends. In the end I cancelled my new van insurance and stopped the renewal. The time and stress it took for this one job I wonder what they would do if I actually had a claim.
FYI don't try and call the claim line to get put through to talk to someone as they are a separate company and get this issue all the time, so much so they have requested a number for people to contact.Reviewed on 8th August 2022Jason P
Really poor service. Decided to start a policy with this company as it was the cheapest on the market, however the customer service was a heavy price to pay. After I had received my quote, I received a vague email to say that my monthly payments would i Read more
Really poor service. Decided to start a policy with this company as it was the cheapest on the market, however the customer service was a heavy price to pay.
After I had received my quote, I received a vague email to say that my monthly payments would increase as 'the risk details provided to us at inception of your insurance policy are currently incorrect'.
I went onto the live chat to try and rectify this and I was told that I had made a claim a couple of years ago (this claim didn't end up going through, and this wasn't an issue with my previous insurers). Just trying to make more money out of me. Anyway, the attitude of the chat assistant was really poor and they didn't do anything to help. I am still in my cooling off period and will be cancelling tomorrow. Stay away from this company or you may expect to pay more than their initial quote!Reviewed on 8th February 2022Nick 2017
Since being with my insurance company I have had no problems. If I have had any enquiries they have worked professionally and quickly in solving any questions I have asked. I would definitely recommend this insurance company.Reviewed on 9th November 2021Daniel Cummins
Great customer service and very efficient at delivery of services someone is always there to answer my call.Reviewed on 4th November 2021Tunde
Very easy online experience, simple to download documents and view your documents online.Reviewed on 28th October 2021Tim
Does the job
Managed to change vehicle half way through and it was really easy to switch and saved me the stress of searching around although I couldn't see how I could cancel and still don't know how I would do thatReviewed on 26th October 2021Ben Furbank
Been with them for years! Will not go to any other..
This my only insurance company i use, they are fast with there Live chat facility for any problems or changes I need. The price is reasonable. Will recommend to anyone looking for car or a van insurance!Reviewed on 18th October 2021Sajid
Great Insurance comoany
Really easy and clear insurance policy. Very competitive premiums.Reviewed on 15th October 2021PAUL
Great service and cheaper than all other quotes out thereReviewed on 12th October 2021Chrisdwales
3 to 4 years and still happy.
Never had a problem with One Call, over the years they have always been polite and responsive whenever i've needed to contact them, very pleased with their service.Reviewed on 12th October 2021Andrew Rodziewicz
Quick and easy to do and saved a small fortune to my previous company quoteReviewed on 11th October email@example.com
Best insurers by far
I tried other to insurers before but one call saved me around 300 pounds compared to other top insurers I would recommend one call its money saving value for money very helpful staff when you call for help the breakdown service is exceptional I used to ch Read more
I tried other to insurers before but one call saved me around 300 pounds compared to other top insurers I would recommend one call its money saving value for money very helpful staff when you call for help the breakdown service is exceptional I used to check every year for cheaper quotes till I joined one call I now leave it in their safe hands I'm happy now to keep on using there service for as long as possible a great big thank you to the team and good luck in going from strength to strength kind regards j youngReviewed on 11th October 2021John young
Hassle Free Insurance
1: Good value for money, 2: Simple set up process , 3: No continual hassle from marketing department. 4: In summary one happy customer!!!!Reviewed on 11th October 2021Eddy P
Great service - no WFH problems when I needed to contact them! Also, a great price compared to other providers. I'd happily recommend them to anyone.Reviewed on 11th October 2021Nick
Very efficient and easy to deal with
I needed a quick insurance for my van and One Call were very helpful and efficient. They sorted everything out with no fuss and gave me instant cover. They have sent me all my documents online and a portal to access them with. Great!Reviewed on 11th October 2021Rob
great customer experience - one call away
As the name suggests, one call was all it took to organise everything. Fast, efficient and friendly.Reviewed on 11th October 2021Joe Mckinnon
Top Notch Company
Insured my hilux through One Call for several years. Quotes always competitive. Great no hassle company & highly recommended.Reviewed on 11th October 2021Alan Lewis
Great service. The only issue was the wait time with getting in contact whether by phone or live chat. Obviously Covid hasn't helped the situation. Once I did manage to speak with an advisor the service was great.Reviewed on 11th October 2021Kent Auto Developments Ltd
Professional helpful friendly company
So helpful when I started with one call for my car years back, changed to van once got one for work. Breakdown service only needed once but excellent. Nice people on phone lines helpful and caring I can highly recommend this professional yet caring best p Read more
So helpful when I started with one call for my car years back, changed to van once got one for work. Breakdown service only needed once but excellent. Nice people on phone lines helpful and caring I can highly recommend this professional yet caring best priced company any time to friends and familyReviewed on 11th October 2021Adrian vickery
Totally hassle free
Having approached several companies before I found OC. Found the whole company to very efficient and competitiveReviewed on 11th October 2021Harry
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