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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

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One Call Insurance Insurance Broker reviews (10467)

Not worried of cheltenham!

1 am quite happy to date However I haven't really had to put my insurance to the test Reviewed on: 17th September 2020

Very good

My insurance is very low and and hopefully stay the same k w brown Reviewed on: 17th September 2020

Boabs

I’ve had no problems with one call insurance Reviewed on: 17th September 2020

First class, Efficient

Any issues and it gets resolved within a matter of seconds using the efficient online chatting service, especially given the fact its covid and everything is online the chat service gives you everything you need especially in time of need. Reviewed on: 17th September 2020

Extremely poor customer service - will NEVER recommend

I had accident Dec’19...despite sending photos, detailed information & independent assessor from NFU attending my house to confirm my car was a write off; I had no feedback from One Call. I constantly contacted them & eventually they replied September’20 asking for all information again. They offered me less than assessor states it was worth & told me I’d have to pay excess despite being hit at the rear by van driver who admitted liability. One Call emailed ‘did I want to pursue my claim or not!’ Ive been driving my vehicle all this time as I have no other. Now I’ve been left in limbo but they’re happy to accept my monthly premium payments. Disgusting! Reviewed on: 17th September 2020

Easy cover

I have never had a problem with One Call. Staff have always been very helpful and knowledgeable when I have had a question. Reviewed on: 17th September 2020

Brilliant service

Always helpful in every way, great service, would recommend to everyone, price quoted is what you pay, no hidden extras, give them a try to everyone, never been disappointed Reviewed on: 17th September 2020

Good all round insurance

Fairly simple to use, called call centre and managed to change cars on my policy though had to fully change policy as old one did not cover new car. Reviewed on: 17th September 2020

Great insurance. And so easy to use. Any problem . Is not a problem for the staff

a while ago I needed to talk to a staff member. Which I did so understanding and helpful Reviewed on: 17th September 2020

Nice and humble thanks

very good and humble he I request to all take one call insurance company Reviewed on: 17th September 2020

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