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Paragon Bank reviews

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Rated Average 3.18/5

Paragon Bank reviews

Unverified business

Review summary

People rate this company as Average based on 84 product reviews

Average score of 3.18/5
5 star
37%
4 star
18%
3 star
1%
2 star
2%
1 star
42%
Reviews for Paragon Bank have trended negatively over the past 90 days

Latest positive rating

4/5

Easy to navigate, site, regular updates, good rates.

Easy to navigate site, regular updates, good rates.

{"display":"Martyn","full_name":"Martyn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Fixed Rate Cash ISA
Martyn 12th October 2024

Latest negative rating

1/5

Appalling company / loan sharks

A truly awful company. They have charged an overinflated interest payment on my car finance, take ages to respond to my queries and when I... A truly awful company. They have charged an overinflated interest payment on my car finance, take ages to respond to my queries and when I asked to voluntarily terminate they mentioned wear and tear charges on what was a 4 year old car when I took out the original lease, why anybody would be expected to pay for wear and tear on what is a 3 year old car is beyond me. Avoid these sharks they are akin to wonga loans and we know what happened to them.. Read more Read less

{"display":"Jamie P","full_name":"Jamie P","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1071898.png"}}'s avatar
Motor Finance
Jamie P 26th October 2024

About Paragon Bank

Paragon Bank reviews from our Smart Money People can help you to find out more about this new bank. All of Paragon Banks products are created with their customers in mind, so you won't find any hidden extras or nasty surprises - just simple, competitive products, consistently delivered. Smart Money People is the place for Paragon Bank reviews. Read and write reviews, and together we can help to increase trust and transparency in financial services.

Paragon Bank at a glance

Reviews for Paragon Bank

Showing 11 of 84 company reviews

Appalling company / loan sharks

Motor Finance 26th October 2024

A truly awful company. They have charged an overinflated interest payment on my car finance, take ages to respond to my queries and when I... A truly awful company. They have charged an overinflated interest payment on my car finance, take ages to respond to my queries and when I asked to voluntarily terminate they mentioned wear and tear charges on what was a 4 year old car when I took out the original lease, why anybody would be expected to pay for wear and tear on what is a 3 year old car is beyond me. Avoid these sharks they are akin to wonga loans and we know what happened to them.. Read more Read less

Rated Terrible 1/5
Read more product reviews

Easy to navigate, site, regular updates, good rates.

Fixed Rate Cash ISA 12th October 2024

Easy to navigate site, regular updates, good rates.

Rated Good 4/5
Read more product reviews
  • 1/5

    Buyer Beware

    Paragon offers a product fee to be added to the mortgage most kindly but then prevents you from making overpayments effectively making interest on their... Paragon offers a product fee to be added to the mortgage most kindly but then prevents you from making overpayments effectively making interest on their fee, how this isn't like the loan PPI of old I do not know. Also buyer beware they use their own Paragon employed surveyor so you are more than likely looking at a down valuation for their benefit. Read more Read less

    {"display":"Mr Blogs","full_name":"Mr Blogs","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Buy-To-Let Mortgage
    Mr Blogs 20th September 2024
  • 5/5

    Great rate and helpful call center staff.

    Great rate and helpful call center staff. Easy process too

  • 5/5

    Straightforward and fair.

    Use Paragon for a fixed term and easy access savings account. Have closed and opened accounts and these have to be the quickest and easiest... Use Paragon for a fixed term and easy access savings account. Have closed and opened accounts and these have to be the quickest and easiest of any company I have use. Deceptively too easy to use. Read more Read less

  • 5/5

    Clear straight forward application and good competit...

    Clear straight forward application and good competitive interest rates and good communications

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Defined Access ISA
    David 23rd August 2024
  • 4/5

    A good BTL lender.

    A good lender. Competitive and clear.

  • 5/5

    Great rate with access too.

    This account offers an excellent, although variable, rate. It allows me to have both an accessible account coupled with that excellent interest rate. The best of both worlds.

  • 4/5

    A difficult start, but basically my fault, made an e...

    A difficult start, but basically my fault, made an error with account number transferring money into Paragon, once solved everything OK.

  • 5/5

    Good rates and easy to set up on line

    Good rates and easy to set up on line

  • 1/5

    Money not sent back since mon

    They were sending me money back. Since monday now friday evening they dont appear to know what they r doing.me ringing up keeping me waiting... They were sending me money back. Since monday now friday evening they dont appear to know what they r doing.me ringing up keeping me waiting .sending me back to where money come from.correct ref and bank account..had statement all day what they asked for..disappointing no money .no phonecall .person on lunch after 2pm.no manners.need staff training.they dont know what they r doing . Read more Read less

    Products from Paragon Bank

    Showing products offered by Paragon Bank

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