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Paragon Bank: Fixed Rate Cash ISA reviews

2.73
Based on 15 reviews, last reviewed 8th Jan 2024
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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33%
See only 4 star reviews
13%
3 star
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0%
2 star
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0%
See only 1 star reviews
54%

Latest highest rating:

5

Good rates and easy to set up on line Good rates and easy to set up on line Reviewed on: 8th January 2024
Meltyke's avatar
Meltyke

Latest lowest rating:

1

Awful Customer service, slow and frustrating I am a longstanding customer but they have been absolutely pathetic in my ISA transfer. Despite numerous calls to them and promises from staff to look... Read more Reviewed on: 22nd September 2023

About the Fixed Rate Cash ISA

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Paragon Bank Fixed Rate Cash ISA reviews (15)

Good rates and easy to set up on line

5
Good rates and easy to set up on line Reviewed on: 8th January 2024
Meltyke's avatar
Meltyke

Awful Customer service, slow and frustrating

1
I am a longstanding customer but they have been absolutely pathetic in my ISA transfer. Despite numerous calls to them and promises from staff to look into my issue and get back to me, no one has. More than 8 weeks later and my money is still not in my account and no one at Paragon knows where it is. Customer services line takes more than 45 minutes before someone just hangs up Reviewed on: 22nd September 2023

Good interest

4
Not much to say. Interest rate is good but had no contact from them otherwise. Reviewed on: 1st February 2023
Bev Cordle's avatar
Bev Cordle

Competitive rate

5
Any increase in interest rates given up to date of start of new investment despite instruction given at a lower rate. Reviewed on: 18th January 2023

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