first direct Cash ISA Reviews

Ratings based on 8 reviews Last review 7 months ago

First Direct ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with First Direct is really like. Oh, and if you have experience using a First Direct ISA, you can write a review too. Smart Money...

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First Direct ISA reviews from our Smart Money People can help you to give you the inside track on what having an ISA with First Direct is really like. Oh, and if you have experience using a First Direct ISA, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Your Cash ISA Reviews (8)

24th January 2020

Great human interaction

It’s always great to feel important enough as a customer to experience that human to human interaction when so much of our lives means virtual interaction - bravo First direct keep it up!

11th September 2016

Excellent reliable service

I have banked with First Direct since they started, and have never - in more than 20 years - had anything less than top quality service. They answer the phone quickly, their phone operators are always friendly and highly competent, their account...

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I have banked with First Direct since they started, and have never - in more than 20 years - had anything less than top quality service. They answer the phone quickly, their phone operators are always friendly and highly competent, their account security systems are rigorous yet not too onerous for the customer, and they are highly efficient in sending statements, text balances etc on time. More recently, their online and mobile facilities have been introduced and, typically, work extremely well without glitches. I cannot recommend them highly enough.

18th February 2016

Interest Rate

Although this is convenient for me as it is instant access and I have a 1st Account, the interest rate is so low and constantly being reduced that I am going to shop around to try to find a better rate.

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