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Paysend: Money Transfer reviews

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1.48
Based on 23 reviews, last reviewed 11th Oct 2024
No new 5 star reviews
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Latest highest rating:

5

Revolut and PaySend Revolut and PaySend are good to transfer money Reviewed on: 31st March 2024
Kadyshev E's avatar
Kadyshev E

Latest lowest rating:

1

I don't recommend Paysend A few days ago, I created an account with this company to send money to my daughter, she urgently needed some money. The first test payment went quick... Read more Reviewed on: 11th October 2024
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Olga
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About this product

You can leave Paysend money transfer reviews below, to help others find out more about this product. Paysend claim that using their service will allow you to send money to over 60 different countries, with fixed fees, the best exchange rates and minimal information required. But what do our Smart Money People members think? If you are looking to find out what existing customers think of this financial service, have a look at our Smart Money People reviews, and get a clearer insight into what Paysend

Paysend Money Transfer reviews (23)

Review of the Paysend, Money Transfer:

Horrible service and not transparent about fees

1
Horrible service. Tools weeks to get approved. Then my credit card transfer to a friend's bank was refused. Customer service terrible...takes many emails for them to understand the issue. They said it was an issue with my credit card (Citibank) company yet my bank said they didn't reject it and it was the processing at Paysend. Paysend support didn't understand. I used another credit card and it worked (chase). However I notice later that for a 20$ transfer my credit card company charged me a 10$ fee as they said it is treated as a cash advance. Paysend is NOT transparent about this when you sign up or make the transfer and also charged a 2$ fee. Outrageous! Clearly a bad customer service. I'll close my account and look for an alternative. Reviewed on: 27th June 2023
Max 's avatar
Max

Payment

1
On the 3rd November I have waited for a transfer from paybis who sent the money straight back to paysend over a month ago I am still waiting for it Reviewed on: 6th December 2022
Deborah Hubbard's avatar
Deborah Hubbard

6 days long verification with funds frozen

1
Paysend freezes your funds for no reason and then spends 6 days "verifying" your details, stay away from this company. Reviewed on: 25th November 2022
Illia Hryzhenku's avatar
Illia Hryzhenku

They have stolen 10k

1
Paysend stole my money eight weeks ago. Never had an answer from them about this theft. Don’t trust your money to those thieves. Reviewed on: 15th September 2022
Antonio's avatar
Antonio

Never recommend! This company is SCAM!!!

1
I transferred $200 to my parents from my US account, but they never received it. This company is a scam! These dogs keep saying that the problem is related to the recipients' bank, while my parent's banks are two separate banks. They don't even have call center support, the ART is 4-5 days, and they never replied back through email. I will keep writing on every platform and hate it among all people. Reviewed on: 7th July 2022
Kenny Abdullaev's avatar
Kenny Abdullaev

Do not use it! You will lose your money !!!

1
I decided to use Paysend because they offering a transfer to a bank account takes 3 business day. After I transferred the money, it turns out that it is not known when the recipient will receive it. 11 working days and still waiting!!! No support response! I lost time and money!!! Edit: Transaction number: 6103885800 The recipient has not yet received the money! Reviewed on: 24th May 2022
georgeobg's avatar
georgeobg

Do not use it! You will lose your money !!!

1
I decided to use Paysend because they offering a transfer to a bank account takes 3 business day. After I transferred the money, it turns out that it is not known when the recipient will receive it. Nine (9) working days and still waiting. No support response! I lost time and money!!! Edit: Transaction number: 6103885800 The recipient has not yet received the money! Reviewed on: 21st May 2022
georgeobg's avatar
georgeobg

Like turtle

1
You are sending your money. It arrives in 1-2 business day to their account. And they will give forward to you. Don’t recommend. Don’t use guys. Reviewed on: 22nd April 2022
Elchin Allazov's avatar
Elchin Allazov

A warning about Paysend

1
Downloaded the app. And ordered a plastic card for 6 Euros at the beginning of March. Still haven't received the card now in the middle of April. They say the reason for that is that I haven't given them a flat number in my building. I don't buy it. Risk being robbed out of the money you pay them. Unrecommendable Reviewed on: 13th April 2022
Jacek Bukal's avatar
Jacek Bukal

money has never been transferred

1
Online chat gives me no response. I made a transfer, money has been withdrawn from my account, my family has never received them. No response online chat. I've sent an email. The service ticket has been opened. And total ignorance again. No information since then. My family in Ukraine needs financial help ASAP. Reviewed on: 10th March 2022
Alla Konashenkova's avatar
Alla Konashenkova

Best card2card tramsfer in a market

5
Cheap flat fees and straightforward, easy to use, great rates and best part you dont need to disclose/have bank details, card to card transfer works like a charm esp for international transfers. Reviewed on: 24th January 2020
Erik erxon's avatar
Erik erxon
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