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Paysend: Money Transfer reviews

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1.90
Based on 25 reviews, last reviewed 7th Oct 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Highly recommended service I’ve used Paysend several times to send money from Europe to my friends in Ukraine. The app has a clean, simple design and is really easy to use. Tran... Read more Reviewed on: 7th October 2025
Graham's avatar
Graham

Latest lowest rating:

1

They scammed me with 16$. - Don't trust them !!! They scammed me with 16$. I have sent them , the receiver didn't receive them. And also huge taxes, but the main problem was the receiving person didn... Read more Reviewed on: 2nd February 2025
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BS
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About this product

You can leave Paysend money transfer reviews below, to help others find out more about this product. Paysend claim that using their service will allow you to send money to over 60 different countries, with fixed fees, the best exchange rates and minimal information required. But what do our Smart Money People members think? If you are looking to find out what existing customers think of this financial service, have a look at our Smart Money People reviews, and get a clearer insight into what Paysend

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Paysend Money Transfer reviews (25)

Highly recommended service

5
I’ve used Paysend several times to send money from Europe to my friends in Ukraine. The app has a clean, simple design and is really easy to use. Transfers are fast, and when sending directly to a card, the money usually arrives within minutes. Great service overall! Reviewed on: 7th October 2025
Graham's avatar
Graham

They scammed me with 16$. - Don't trust them !!!

1
They scammed me with 16$. I have sent them , the receiver didn't receive them. And also huge taxes, but the main problem was the receiving person didn't got the money. I contacted the support and they told me they can't return my money - it's a total and pure scam . DO NOT TRUST THEM !! You have been warned Reviewed on: 2nd February 2025
BS's avatar
BS

I don't recommend Paysend

1
A few days ago, I created an account with this company to send money to my daughter, she urgently needed some money. The first test payment went quickly, and the next day I sent the required amount in full, but they cancelled my payment. I wrote to support, asking what was the matter? They answered that they did not want to see me as their client. I corresponded with their support for a long time, explaining my situation, but each time I received the same answer. They do not want to see me as their client. At the same time, I did not receive any explanation. This is very strange! As a result, I lost time and was not able to send money to my daughter on time. I do not recommend using the services of Paysend Reviewed on: 11th October 2024
Olga's avatar
Olga

No support when money don't reach the receiver.

1
No support when money don't reach the receiver. Tried to get help for 2 weeks. I guess my $1200 is lost. Only generic answers on mails, no response to the actual question.. why do they (paysend) not returning my money? Reviewed on: 6th September 2024
Mathias K's avatar
Mathias K

Horrible service!

1
Horrible service! Many years I used it...but today! Paysend already has all my docs, ID and other, but when I made transfer today, it blocked my money and started asked to sent ID and help not answering long time! I sent money from my UAE account (work there) to my Ukrainian account, now I'm here in vacation. Many times I did it, but now they blocked and AFTER 3 DAYS THEY WILL RETURN MONEY to UAE account! OMG, people, I'm in Ukraine, my family needs money now! You are so horrible today!!! Reviewed on: 31st July 2024
Olga R's avatar
Olga R

Money fails to arrive I made a transfer it is now 4...

1
Money fails to arrive I made a transfer it is now 4 days there is no way to call just email and they said it was my bank then accept it is an error now they give me the run around and say wait I don’t trust them I said cancel and give me my money back they won’t listen Reviewed on: 19th April 2024
Daniel C's avatar
Daniel C

Revolut and PaySend

5
Revolut and PaySend are good to transfer money Reviewed on: 31st March 2024
Kadyshev E's avatar
Kadyshev E

Paysend money transfers suck big time!

1
I tried Paysend today. My money transfer was not available in El Salvador. Their customer service us horrible. It looks like they use they use AI for all customers complaints. I'm concerned that I may not even get my $20 back at all. I feel strongly that they are a scam.outfit from the UK. You have been warned! Stay away from them! Reviewed on: 10th January 2024
Mario E's avatar
Mario E

SCAM FRAUD

1
SCAM FRAUD ! SCAM FRAUD ! I’ve never had any problems before I used very recently to transfer money or saving THIS- I open the actual card and keep this card for my business and saving money , but week ago the are freeze card and keep asking me a stupid questions about why i am top up card for 150£ which is bloo”sy as” hole , why you interesting???? !!!!!, my ID where I’m working payslips and etc , which is non obligated for the bank to ASK !!!! Well I did provide all information about it , and card are still FREEZE !!!!! Customer service absolutely sh”T Hall !!!! No one say anything just - be patient and etc , so I’m already put application into Police and Complain centre , is it not 500£ is 3200£ which they wanted to still I assumed!!! ABSOLUTELY HORRIBLE AND DISGUSTING NEVER USE THIS BANK ! I HOPE THIS IS C”NTS WILL BE IN A PRISON SOON!!! Reviewed on: 26th December 2023
O. T.'s avatar
O. T.

Seems like a scam to me

1
I tried to send money from Germany to my friend in India. The money never reached my friend. Contacted the support and after a lost of hustle to get our hands on the documents, which the support team wanted to have to start an investigation, they told us that the money is at the bank of my friend and provided us with data about the transfer. We took this information to the bank and they said they can not track the money with the data paysend gave us. I asked the support what to with the data, but they just ignore me now. Also they just close tickets if you don't reply within a few days, which can be inconvenient if the recipient needs to go to the local branch of his bank but travels a lot. Reviewed on: 1st August 2023
Michael Zimmer's avatar
Michael Zimmer

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