Smart Money People Logo

Paysend: Money Transfer reviews

1.67
Based on 18 reviews, last reviewed 10th Jan 2024
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
17%
4 star
See only 4 star reviews
0%
3 star
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
83%

Latest highest rating:

5

Best card2card tramsfer in a market Cheap flat fees and straightforward, easy to use, great rates and best part you dont need to disclose/have bank details, card to card transfer works l... Read more Reviewed on: 24th January 2020
Erik erxon's avatar
Erik erxon

Latest lowest rating:

1

Paysend money transfers suck big time! I tried Paysend today. My money transfer was not available in El Salvador. Their customer service us horrible. It looks like they use they use AI for ... Read more Reviewed on: 10th January 2024
Mario E's avatar
Mario E

About the Money Transfer

You can leave Paysend money transfer reviews below, to help others find out more about this product. Paysend claim that using their service will allow you to send money to over 60 different countries, with fixed fees, the best exchange rates and minimal information required. But what do our Smart Money People members think? If you are looking to find out what existing customers think of this financial service, have a look at our Smart Money People reviews, and get a clearer insight into what Paysend

Review Paysend: Money Transfer now

Help others make smarter decisions by sharing your own experience. Write a review

Paysend Money Transfer reviews (18)

Paysend money transfers suck big time!

1
I tried Paysend today. My money transfer was not available in El Salvador. Their customer service us horrible. It looks like they use they use AI for all customers complaints. I'm concerned that I may not even get my $20 back at all. I feel strongly that they are a scam.outfit from the UK. You have been warned! Stay away from them! Reviewed on: 10th January 2024
Mario E's avatar
Mario E

SCAM FRAUD

1
SCAM FRAUD ! SCAM FRAUD ! I’ve never had any problems before I used very recently to transfer money or saving THIS- I open the actual card and keep this card for my business and saving money , but week ago the are freeze card and keep asking me a stupid questions about why i am top up card for 150£ which is bloo”sy as” hole , why you interesting???? !!!!!, my ID where I’m working payslips and etc , which is non obligated for the bank to ASK !!!! Well I did provide all information about it , and card are still FREEZE !!!!! Customer service absolutely sh”T Hall !!!! No one say anything just - be patient and etc , so I’m already put application into Police and Complain centre , is it not 500£ is 3200£ which they wanted to still I assumed!!! ABSOLUTELY HORRIBLE AND DISGUSTING NEVER USE THIS BANK ! I HOPE THIS IS C”NTS WILL BE IN A PRISON SOON!!! Reviewed on: 26th December 2023
O. T.'s avatar
O. T.

Seems like a scam to me

1
I tried to send money from Germany to my friend in India. The money never reached my friend. Contacted the support and after a lost of hustle to get our hands on the documents, which the support team wanted to have to start an investigation, they told us that the money is at the bank of my friend and provided us with data about the transfer. We took this information to the bank and they said they can not track the money with the data paysend gave us. I asked the support what to with the data, but they just ignore me now. Also they just close tickets if you don't reply within a few days, which can be inconvenient if the recipient needs to go to the local branch of his bank but travels a lot. Reviewed on: 1st August 2023

Horrible service and not transparent about fees

1
Horrible service. Tools weeks to get approved. Then my credit card transfer to a friend's bank was refused. Customer service terrible...takes many emails for them to understand the issue. They said it was an issue with my credit card (Citibank) company yet my bank said they didn't reject it and it was the processing at Paysend. Paysend support didn't understand. I used another credit card and it worked (chase). However I notice later that for a 20$ transfer my credit card company charged me a 10$ fee as they said it is treated as a cash advance. Paysend is NOT transparent about this when you sign up or make the transfer and also charged a 2$ fee. Outrageous! Clearly a bad customer service. I'll close my account and look for an alternative. Reviewed on: 27th June 2023
Max 's avatar
Max

Review Paysend: Money Transfer now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs