Write a review

Petgevity: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.8 (271 reviews)

View other Petgevity products

4.58

Based on 271 reviews, last reviewed 27th Mar 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024

Latest lowest rating:

1

Will do anything not to pay your claim. Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor ... Read more Reviewed on: 27th March 2025

Read all reviews See your review

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

Petgevity Pet Insurance reviews (271)

Review of the Petgevity, Pet Insurance:

Will do anything not to pay your claim.

Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor customer service, dismissive when trying to get answers. Reviewed on: 27th March 2025

Great for our two hounds

Super easy to use website and we have 2 dogs and doing it for both was trouble free. Great price too! Reviewed on: 3rd October 2023

Perfect for my four legged friend

I was searching for cover for my cat and these guys offered the best cover at a great price. Not only that but they have some amazing articles to help me learn more about my cats odd behaviours! Reviewed on: 3rd October 2023

Fair and tailored cover

I have my cat with Petsure and the cover is great. Quick and easy to set up and tailored to fit mine and my cats needs. Reviewed on: 3rd October 2023

Claim rejected

I have a pet insurance with them. Firstly, it had taken almost three months to investigate my claim. Secondly, I have just received an email with incorrect information and that my claim was declined. My cat only started being ill this year and they suggested a pre-existing condition, provided me with some dates, which related to a completely different problem. I have had problems with my cat starting this year in April, they said it was last year in February. He was never ill that time! He had behavioural problems before and presently he was investigated for a possible cancer. I was not provided with any information. Reviewed on: 30th September 2023

Only just signed up

Only just signed up so cannot comment so far but was easy to set up - proof will be with I claim Reviewed on: 29th September 2023

Good one for golden oldies

I was struggling to find cover for my old rescue collie, and anything that was a lifetime cover as well. Glad I stumbled across PetSure. Thank u! Reviewed on: 27th September 2023

Not so great when it comes to claiming

I was lured in by the cheaper premiums but I have learnt the hard way Reviewed on: 27th September 2023

So happy I found pet sure for my fur baby

Great price when everything is going up. Glad I can still afford to cover my Maggie in case she needs not cos shes my world! Reviewed on: 25th September 2023

Not massively impressed

I never feel like my concerns are listened to, a few claims have been rejected but they are unwilling to listen to the reasons why they are incorrect. Reviewed on: 25th September 2023

Covered

I'm really happy with the service provided. My cat has a prexisting condition, and we are now fully covered (at last) Reviewed on: 21st September 2023

Alternative products

Pet Insurance
from The Insurance Emporium 4.85 from 5993 reviews
Pet Insurance
from LV (Liverpool Victoria) 4.93 from 8 reviews
Pet Insurance
from Waggel 4.73 from 1242 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub