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Petgevity: Pet insurance reviews

View other Petgevity products
4.09
Based on 274 reviews, last reviewed 26th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
4%

Latest highest rating:

5

Fantastic pet insurer My dog was seriously unwell meaning I incurred nearly £2,000 of vet fees. PetGevity provided great communication on the status of my claim and it was ... Read more Reviewed on: 26th November 2025
Katy K's avatar
Katy K

Latest lowest rating:

1

I will be cancelling policy, my experience of dealin... I will be cancelling policy, my experience of dealing with a claim is they will wriggle out of paying any way possible Reviewed on: 22nd September 2025
Steve t's avatar
Steve t
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About this product

Petgevity offer lifetime cat insurance or dog insurance policies.

With Petgevity Lifetime Plus policies, your pet can be covered if they have pre-existing conditions. You also get unlimited access to FirstVet video calls 24/7 for expert vet advice. There are no upper age limits for senior dogs or older cats.

Petgevity pet insurance reviews help you find out what it’s like to be a customer. If you’ve used Petgevity before, you can also leave a review and share your experience.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet insurance reviews (274)

Not so great when it comes to claiming

1
I was lured in by the cheaper premiums but I have learnt the hard way Reviewed on: 27th September 2023
Samuel P's avatar
Samuel P

So happy I found pet sure for my fur baby

5
Great price when everything is going up. Glad I can still afford to cover my Maggie in case she needs not cos shes my world! Reviewed on: 25th September 2023
Anne and Maggie's avatar
Anne and Maggie

Not massively impressed

2
I never feel like my concerns are listened to, a few claims have been rejected but they are unwilling to listen to the reasons why they are incorrect. Reviewed on: 25th September 2023
Connor's avatar
Connor

Covered

5
I'm really happy with the service provided. My cat has a prexisting condition, and we are now fully covered (at last) Reviewed on: 21st September 2023
Julie Walton's avatar
Julie Walton

Fab price, great cover

5
Most affordable price for my dogs. Really high vet fee limit and love the fact you get 24/7 vet calls, will help with my accident prone dog! Easy to get a quote and helpful website too Reviewed on: 21st September 2023
Alex's avatar
Alex

Best price I could fine for great cover

5
Really pleased with the monthly price for my new puppy. Good that I could add the extras I wanted too like dental illness. The FirstVet app is also great in case I am worried about her and need fast reassurance. Recommend:) Reviewed on: 21st September 2023
Becky's avatar
Becky

Don't approve claims

1
don't waste your time with these con-artists Reviewed on: 21st September 2023
Ronda Carosella's avatar
Ronda Carosella

Dont care

1
They do not care about your pets only care about the small print and taking my money Reviewed on: 20th September 2023
Frederick 's avatar
Frederick

would recommend to a furry friend

5
really impressed with Petsure (1) really good comms (2) solid coverage (3) user friendly Reviewed on: 19th September 2023
Lucinda Hardy's avatar
Lucinda Hardy

Very pleased

5
Easy to sign up and all documents emailed to you. Pleasant staff always available by phone to talk to you. Good value. Reviewed on: 17th September 2023
Ian Sandeman's avatar
Ian Sandeman

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