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Petgevity: Pet Insurance reviews

4.58
Based on 271 reviews, last reviewed 27th Mar 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

Will do anything not to pay your claim. Will do anything not to pay your claim. Ignored advice from 2 vets saying illness was mot pre existing and refused to pay out. STAY CLEAR.. Very poor ... Read more Reviewed on: 27th March 2025
Gary M's avatar
Gary M

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (271)

Covered

5
I'm really happy with the service provided. My cat has a prexisting condition, and we are now fully covered (at last) Reviewed on: 21st September 2023

Fab price, great cover

5
Most affordable price for my dogs. Really high vet fee limit and love the fact you get 24/7 vet calls, will help with my accident prone dog! Easy to get a quote and helpful website too Reviewed on: 21st September 2023

Best price I could fine for great cover

5
Really pleased with the monthly price for my new puppy. Good that I could add the extras I wanted too like dental illness. The FirstVet app is also great in case I am worried about her and need fast reassurance. Recommend:) Reviewed on: 21st September 2023

Don't approve claims

1
don't waste your time with these con-artists Reviewed on: 21st September 2023

Dont care

1
They do not care about your pets only care about the small print and taking my money Reviewed on: 20th September 2023

would recommend to a furry friend

5
really impressed with Petsure (1) really good comms (2) solid coverage (3) user friendly Reviewed on: 19th September 2023

Very pleased

5
Easy to sign up and all documents emailed to you. Pleasant staff always available by phone to talk to you. Good value. Reviewed on: 17th September 2023

Petsure is no. 1

5
When looking for insurance for my 8 week old puppy, I came across petsure. Petsure provided such a great customer service experience I felt confident my pet was going to be in good hands. They provide great coverage and care about providing good pet care. They made me feel at ease navigating my little puppy. Reviewed on: 17th September 2023

Pet insurance

5
Very good service with lots of extras Reviewed on: 16th September 2023

I'd never recommend

1
there's no way I'd put forward to win an award you must be joking! Having worked in customer services for 20 years, I have NEVER experienced such a slow process, mis communication or being told then when a customer calls it doesn't progress the claim! what on earth is the point int a phone number! usually when a customer calls you can move things on off the back of that call, I was told 20 day turn around in my first call then again in my 2nd and 3rd. so for aboit £140 reimbursement I'll be waiting 60 days. mental! Reviewed on: 16th September 2023

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