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Petgevity: Pet Insurance reviews

4.47
Based on 272 reviews, last reviewed 7th Aug 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
3%

Latest highest rating:

4

My renewal quote was quite high, but after speaking... My renewal quote was quite high, but after speaking to someone at petsure they brought it down to almost what it was the previous year. Reviewed on: 4th September 2024
Charlotte V's avatar
Charlotte V

Latest lowest rating:

1

They cancelled my policy by mistake and cannot fix it I changed my policy to remove a pet who had died. They accidetnally cancelled the policy for 2 other pets. They spotted this and agreed to reinstate t... Read more Reviewed on: 7th August 2025
Jon B's avatar
Jon B

About this product

Finding the right pet insurance policy can be difficult with so many providers on the market. At Smart Money People, we want to make this process easier for you. We collect Petgevity pet insurance reviews to give you valuable insight into the provider.

Petgevity offers insurance policies for cats and dogs. There are specialist policies available for elderly pets, kittens, puppies and pets with pre-existing conditions. Petgevity has a multi-pet policy for pet owners that have multiple animals to insure.

If you’re considering Petgevity as your next pet insurance provider, check out our reviews. Learn what animals policyholders have insured with Petgevity and which policy they opted for. Find out how satisfied customers have been with their policies and whether they would recommend the provider. Learn more about Petgevity customer service and claims process. All of this and more can be found in our Petgevity pet insurance reviews.

Have you ever had a pet insurance policy with Petgevity? Share your honest experience with our Smart Money People community. Why did you choose Petgevity, and has the provider lived up to your expectations? Have you found the policy to cover all of your pet's needs? Have you had any experience with the customer service team or claims process? Would you renew your policy with Petgevity? Whether good or bad, write a Petgevity pet insurance review today. Together, we can help people like you make better financial decisions.

Reviews prior to 15th March 2025 were for this business under its former name.

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Petgevity Pet Insurance reviews (272)

The Best Over all

5
Pet sure is absolutely the best! Reviewed on: 3rd October 2023

Very sure about Petsure

5
Great service from the team from start to finish Reviewed on: 3rd October 2023

Great for our two hounds

5
Super easy to use website and we have 2 dogs and doing it for both was trouble free. Great price too! Reviewed on: 3rd October 2023

Perfect for my four legged friend

5
I was searching for cover for my cat and these guys offered the best cover at a great price. Not only that but they have some amazing articles to help me learn more about my cats odd behaviours! Reviewed on: 3rd October 2023

Fair and tailored cover

5
I have my cat with Petsure and the cover is great. Quick and easy to set up and tailored to fit mine and my cats needs. Reviewed on: 3rd October 2023

Claim rejected

1
I have a pet insurance with them. Firstly, it had taken almost three months to investigate my claim. Secondly, I have just received an email with incorrect information and that my claim was declined. My cat only started being ill this year and they suggested a pre-existing condition, provided me with some dates, which related to a completely different problem. I have had problems with my cat starting this year in April, they said it was last year in February. He was never ill that time! He had behavioural problems before and presently he was investigated for a possible cancer. I was not provided with any information. Reviewed on: 30th September 2023

Only just signed up

3
Only just signed up so cannot comment so far but was easy to set up - proof will be with I claim Reviewed on: 29th September 2023

Good one for golden oldies

5
I was struggling to find cover for my old rescue collie, and anything that was a lifetime cover as well. Glad I stumbled across PetSure. Thank u! Reviewed on: 27th September 2023

Not so great when it comes to claiming

1
I was lured in by the cheaper premiums but I have learnt the hard way Reviewed on: 27th September 2023

So happy I found pet sure for my fur baby

5
Great price when everything is going up. Glad I can still afford to cover my Maggie in case she needs not cos shes my world! Reviewed on: 25th September 2023

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