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Pockit: Account reviews

Name: Account
Rating: 2.93 (559 reviews)

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2.73

Based on 559 reviews, last reviewed 30th Sep 2024

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

43%

49%

Latest highest rating:

5

they are very good they are very good but they shoul... they are very good they are very good but they should help us with small loans Reviewed on: 24th May 2024

Latest lowest rating:

1

Do not get a pockit account Put my account on review so my benefit got sent back all my direct debits didn't get paid I would not advise anyone to get this account I've also got ... Read more Reviewed on: 30th September 2024

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About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Pockit Account reviews (559)

Review of the Pockit, Account:

I would give it a zero rating if I could, please any...

I would give it a zero rating if I could, please anyone with common sense DO NOT sign up with PockIt they will drive you into stress and depression it’s nearly been a month since they randomly locked my account after being a loyal customer over 6 years, i got a random review for nothing.. sent over my details as requested the since then been told it’s “being closed as a business decision”, my child’s mother gone missing, i can’t handle this stress no more Reviewed on: 20th August 2024

Total scammers will steal your money

AVOID this company Just to give you an update I have been trying to contact Pockit for the last 3 months after they closed my account for no reason whatsoever after 4 years and although they have asked for and been given my details to transfer the balance of £555 back to my bank they have yet to do so 3 times they have told me it will be processed within 10 days and 3 months later still no money They reply to 1 in every 15 emails I send and all with the same excuse that it is being processed Trading standards are now involved and also the financial ombudsman Thankfully after contacting the Martin Lewis money programme they are showing an interest in outing this fraudulent company Check out their reviews on her and other google sites Please draw your money out whilst you still can their annual accounts haven’t been submitted they are obviously in trouble You have been warned Reviewed on: 2nd March 2021

Worst bank in world

Fife time closed my account fór not reason to rewiew my account Reviewed on: 26th February 2021

Useless cockroaches

I’ve emailed, called and tried love chat you still haven’t responded to me. I closed this account come to find out they didn’t close it or reopened it! Someone sent money to that account n the bank is trying to retrieve the money but you stupid dimwits won’t respond. I’ve even sent a bloody letter and u fools won’t even respond! I’ve even dm them on instagram! How the hell is your funky looking ass open ? Yall should be shut down by now! I really believe this company is using drug or trafficking money. People I know, online, instagram and reviews don’t rate you! Everything negative. So how u baboons still open ? Run me back my fucking money ! Reviewed on: 13th February 2021

Transaction

They always take minimum 4 hours to complete the transaction if you have sent money in to UK bank account. Now it has been more than 40 hours i have no idea where is my money gone? Recepient didnt recieve it yet and money has been deducted from pockit account. And no correspondence on my problem . Its like a joke now Reviewed on: 11th January 2021

VERY BAD EXPERIENCE

I opened an account in this company and I have given all the documents that they will ask me. I have deposited 249 pounds but they will immediately block my account and keep my money I work so hard to get my money and I get robbed by a shitty company. Reviewed on: 10th January 2021

Feeling bad

I have Pockit account for quiet a while. I wanted to transfer all my money from pockit to my other bank account. And its been more than bloody 12 hours i havent recieved the money , when its already gone from my pockit account. Bad experience Reviewed on: 10th January 2021

Unprofessional and non- contactable

I have spoken to their customer service people in the past but, in these Covid times, their help lines are unmanned. My emails also go unanswered. Best to withdraw every penny before they ‘review’ (freeze and prevent access to) your account. I can’t even get them to close my account - but at least they can no longer charge me for an account that I can’t use. And if they finally contact me I shall go straight to the FSA. Reviewed on: 15th December 2020

Money goes missing a lot and customer services is a joke and nobody has a clue how to help customers in an efficient manner

They have no customer support after 6pm, live chat is the best way to not get ignored but if it gets to 6pm they tell you a bunch of rubbish before ending the chat blaming an automatic shutdown of the system. Emailing them can take a month to get a reply if they bother too that is. Pockit have stolen my money nearly £40 my account shows it go in but then pockit reckon its been processing and can take 10 days but it doesn't, its normally there the next day. Trustpilot is flooded with fake 5star reviews on pockit its a extremely worrying Reviewed on: 5th December 2020

kept my £5.000

i won £5.000 on buzz bingo transferred it to my pocket account payment got declined thay said its been sent back 14 days after now still not sent my money back seems like my £5.000 just disappeared what can i do about this Reviewed on: 30th November 2020

Crooks

Have stolen over £1000 and won't reply to emails. Avoid at all costs they should be investigated and shut down Reviewed on: 16th November 2020

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