Smart Money People Logo
Go to business site
Share this page
Link copied

Pockit: Account reviews

View other Pockit products
2.67
Based on 573 reviews, last reviewed 2nd Sep 2025
No new 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
42%
See only 4 star reviews
4%
See only 3 star reviews
2%
See only 2 star reviews
2%
See only 1 star reviews
50%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

Had a transfer of a large amount they suddenly decli... Had a transfer of a large amount they suddenly declined it, I have tried numerous times to get hold of them with no luck. This is my only money and th... Read more Reviewed on: 2nd September 2025
Shaun P's avatar
Shaun P
Read all reviews Write a review

About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

Review Pockit: Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Pockit Account reviews (573)

Best prepaid card

5
I love my pockit card, there is no hassle, and if you have to get in touch with them they sort it out very quickly, im so glad i choose pockit Reviewed on: 17th October 2016
Debbie Porter's avatar
Debbie Porter

Website is easy to use, I like the fact there are no fees

4
My cards came in good time. I like the fact there's no fees, this was the main reason I picked Pokit ......haha Reviewed on: 17th October 2016
Mark Aldous's avatar
Mark Aldous

Great service

4
Easy to load the card and fast. Have no problems with this company would recommend to friends. Reviewed on: 17th October 2016
James Morrant's avatar
James Morrant

Great Services, no hidden costs

3
The cards was delivered fast, no extra charges until now, good customer service. transactions can become a problem Reviewed on: 17th October 2016
Davoud R Ardali's avatar
Davoud R Ardali

Avoid at all costs

1
It's hardly ever works, terrible service & support Reviewed on: 17th October 2016
Craig Chaplow's avatar
Craig Chaplow

Fraudsters and timewasters AVOID!!

1
Activated card when it came and loaded £10 from my fathers bank account. took 5 days. Then sold some stuff to a friend which came to just over £300. 3 weeks now and about 15 emails and 5 calls not counting the 30 odd calls where I could not get through! They said they needed a photo of my driving licence, utility bill and asked why I was receiving money from a third party??? Then asked for proof of my friends transaction. He did not want to send his bank details to them as it all seems a bit fraudulent and who is in the habit of sending pictures of their personal data! Anyway, sent them a snippet of his bank statement. Emailed them again as they had not replied to the last 3 emails and no action taken on phone calls made. Now asking "what is the reason for receiving money from a third party" AGAIN!! Not answering calls again. Complete waste of time and am beginning to wonder if I will see the money. Don't bother with these scammers. Reviewed on: 15th October 2016
Really Fedup's avatar
Really Fedup

Thieves

1
Everytime i try to add money to the pock it card the money never gets there! when i email to sort it out they request loads of irrelevant information and still nothing happens! Reviewed on: 12th October 2016
kane wilson's avatar
kane wilson

Took my money and no response

1
It is a FRAUD. My friend load 34 pounds into my pockit account and the money do not appear. I emailed and emailed again but the customer service just keep asking my proof of address but do nothing to load my money into my account. AVOID! Reviewed on: 10th October 2016
Florence Tam's avatar
Florence Tam

card useage

1
my card was used when i was haveing a opperation i lost 149.99 for a transaction i never did ??? can i get through to them no spent last 3 days getting no where on the phone feel like this card is just a scam now and im 150 pounds out of pockit ????? Reviewed on: 7th October 2016
trevor brown's avatar
trevor brown

Do not believe the bad reviews

5
Excellent card, works well though sometimes it can be very frustrating ~ but hey ho! Use the brain cells a bit more than usual and the results are great. You do get what you pay for and so far this has cost me nothing, loading cash through WHS is free so it is win win without the risk, only the amount you have on hold. Do read the how to load money & keep you receipts ~ I had a few issues that were my fault. I asked nicely and they fixed it. Reviewed on: 30th September 2016
El Sie's avatar
El Sie

Review Pockit: Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill