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Pockit: Account reviews

2.67
Based on 574 reviews, last reviewed 23rd Dec 2025
No new 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
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42%
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4%
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2%
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2%
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50%

Latest highest rating:

5

Pockit its been such a big help in my life. Pockit its been such a big help in my life.im so grateful cause they make my life easy never had any problems or issues with pockit ,great service pro... Read more Reviewed on: 12th March 2025
Daniella's avatar
Daniella

Latest lowest rating:

1

STOLE OVER £6000 Customer: 561880473 FORMAL COMPLAINT – FINAL NOTICE BEFORE REGULATORY ESCALATION Subject: Final Formal Complaint – Unlawful Account Restriction, Wit... Read more Reviewed on: 23rd December 2025
Wass's avatar
Wass

About this product

Pockit offer a Prepaid Mastercard® account with no credit checks required.

You can get a £50 cash advance before payday and earn cashback on eligible purchases. This account can also help you build your credit score. There’s a monthly fee to pay for the Pockit Account.

Pockit Account reviews help you find out what it’s really like to be a customer. If you’ve used Pockit before, you can also leave a review and share your experience.

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Pockit Account reviews (574)

Really useful way to budget

5
Use the card to budget, so allocate monthly spending money then use during the month. Love that it's contactless and app really useful too. Reviewed on: 17th October 2016

Best prepaid card

5
I love my pockit card, there is no hassle, and if you have to get in touch with them they sort it out very quickly, im so glad i choose pockit Reviewed on: 17th October 2016

Website is easy to use, I like the fact there are no fees

4
My cards came in good time. I like the fact there's no fees, this was the main reason I picked Pokit ......haha Reviewed on: 17th October 2016

Great service

4
Easy to load the card and fast. Have no problems with this company would recommend to friends. Reviewed on: 17th October 2016

Great Services, no hidden costs

3
The cards was delivered fast, no extra charges until now, good customer service. transactions can become a problem Reviewed on: 17th October 2016

Avoid at all costs

1
It's hardly ever works, terrible service & support Reviewed on: 17th October 2016

Fraudsters and timewasters AVOID!!

1
Activated card when it came and loaded £10 from my fathers bank account. took 5 days. Then sold some stuff to a friend which came to just over £300. 3 weeks now and about 15 emails and 5 calls not counting the 30 odd calls where I could not get through! They said they needed a photo of my driving licence, utility bill and asked why I was receiving money from a third party??? Then asked for proof of my friends transaction. He did not want to send his bank details to them as it all seems a bit fraudulent and who is in the habit of sending pictures of their personal data! Anyway, sent them a snippet of his bank statement. Emailed them again as they had not replied to the last 3 emails and no action taken on phone calls made. Now asking "what is the reason for receiving money from a third party" AGAIN!! Not answering calls again. Complete waste of time and am beginning to wonder if I will see the money. Don't bother with these scammers. Reviewed on: 15th October 2016

Thieves

1
Everytime i try to add money to the pock it card the money never gets there! when i email to sort it out they request loads of irrelevant information and still nothing happens! Reviewed on: 12th October 2016

Took my money and no response

1
It is a FRAUD. My friend load 34 pounds into my pockit account and the money do not appear. I emailed and emailed again but the customer service just keep asking my proof of address but do nothing to load my money into my account. AVOID! Reviewed on: 10th October 2016

card useage

1
my card was used when i was haveing a opperation i lost 149.99 for a transaction i never did ??? can i get through to them no spent last 3 days getting no where on the phone feel like this card is just a scam now and im 150 pounds out of pockit ????? Reviewed on: 7th October 2016

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