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Precise Mortgages: Mortgage reviews

Name: Mortgage
Rating: 1.79 (29 reviews)

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1.52

Based on 29 reviews, last reviewed 21st Nov 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

14%

3 star

76%

Latest highest rating:

5

Never had a problem with them I took out a mortgage in June 2015. Whenever I have called Precise they have been courteous. However, they didn’t offer me a new product at the end of... Read more Reviewed on: 14th June 2022

Latest lowest rating:

1

I tried to pay money off the mortgage and each time... I tried to pay money off the mortgage and each time after I paid them the money they found another reason not to assign it to my account and each time... Read more Reviewed on: 21st November 2024

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About this product

Are you looking for Precise Mortgages mortgage reviews? At Smart Money People, people like you leave their Precise Mortgages reviews so that others can make better decisions about which mortgage to choose. If you've already used Precise Mortgages for their fixed or tracker mortgage, why not leave a review of your own and share your insight. With the power of your reviews, we're changing financial services for the better.

Precise Mortgages Mortgage reviews (29)

Review of the Precise Mortgages, Mortgage:

Absolutely horrendous company.

Absolutely horrendous company. I made the initial application payment of £465 and was advised I would receive a full refund based on the product I was taking out. 4 months on I have not received the refund, raised a complaint and they provided conflicting information and asked me to check with my bank, I provided proof of my bank statements for two full months showing no refund. I’ve now had to take this to the financial ombudsman and my bank have taken the case to get the money back. I feel very let down by this company and wouldn’t ever use them again. Reviewed on: 14th August 2024

Waste of time

Pre approved. Took far too long. Had us run ragged for paperwork then refused us after weeks of waiting. Reviewed on: 28th January 2019

One minute we had a mortgage

I think it disgusting that we were pre approved mortgage and we found perfect house yes not ideal credit we wanted to make it right but no four days later they said we can't have a mortgage I won't be using these messing about people heart strings Reviewed on: 18th December 2018

If I could give a zero

Avoid you will lose money using these charlatans. Do not use them. They will charge you to apply and will have you running raggered for paperwork bills two years ago. If you are paperless bills that £400 you paid, you will lose that money. Just avoid. Reviewed on: 2nd August 2018

Loan for a house at auction

Took far too long to complete any aspect of valuation. Ignored information from structural engineers and kept changing what they wanted from me. Ultimately resulting in me loosing the house plus deposit. Never use them again. Reviewed on: 28th June 2018

Will only dea with certain brokers

Firstly, my first application was a thousand times easier and that was when we were buying the house! Precise were very good, offered a mortgage and the whole process was easy. It has now came to the 2 year mark and trying to get any assistance is like drawing blood from a stone. Contacted someone in February who explains I could call back around June and discuss my options, sent an email and a blunt email back which I replied and still waiting for a reply. I have now logged this as a complaint. I really do not understand why a company would not want their customer to be with them and pay longer! It seems totally crazy. I contacted a broker who explained that precise would only deal through a broker package? I had already paid broker fees and he was unable to help me with precise! Fabulous at lending, but not so good at continued lending or offering new terms. Reviewed on: 28th May 2018

Excellent service

I would recommend precise mortgages 100% !! They helped me from start to finish with my mortgage and kept me updated throughout the process and made it less stressful thanks so much. Amanda Reviewed on: 23rd January 2018

Brilliant customer service, great rates.

We had trouble finding a mortgage as we had quite a bad credit rating but our broker managed to get a deal that was great for us as first timers. It was fixed for 2 years allowing us time to settle down to being homeowners and then we have the option of going elsewhere or negotiating a better rate. We have had no issues so far, an annual statement and they have been able to provide any information we've needed within a few days. A great option for those who can't get a mortgage 'on the high street'. Reviewed on: 27th July 2017

SUPER & EFFICENT SERVICE

Thank you for helping me with my challenging situation in a timely manner. Reviewed on: 30th May 2017

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