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Precise Mortgages: Mortgage reviews

1.50
Based on 30 reviews, last reviewed 14th Feb 2025
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Latest highest rating:

5

Never had a problem with them I took out a mortgage in June 2015. Whenever I have called Precise they have been courteous. However, they didn’t offer me a new product at the end of... Read more Reviewed on: 14th June 2022
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Top Glass

Latest lowest rating:

1

Avoid Precise Mortgages Unfair Practices & Costly Avoid Precise Mortgages – Unfair Practices & Costly Errors I had an extremely frustrating experience with Precise Mortgages, and I strongly advise oth... Read more Reviewed on: 14th February 2025
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Jack S

About this product

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Precise Mortgages Mortgage reviews (30)

Useless company

1
Do not recommend taking house mortgage from this company because I’ve been waiting weeks for a decision and everytime I was asked to provide more evidence of my salary and employment of contract. I have been a agency worker for over 3 years and my application got rejected…they charge 500£ for an application but when it gets rejected you lose all this money. This is complete rip off !! Reviewed on: 13th April 2022

Utterly Useless

1
Buy to let Landlords be VERY AWARE You may not be offered a new product at the end of your introductory rate !!! - A* for retentions - Not Reviewed on: 22nd December 2021

Superb slow/ customer support is a complete mess

1
Used to be a good lender, but is a complete mess in nowadays.. We buying properties heavily as a business so like 3-5 diff applications at the same time.. Precise outsourced their offices abroad I believe so as customer support no longer able to understand nor speak properly :) Whole process is superb slow.. I mean - even my broker told me- we should turn away from Precise.. None of our complains so far was resolved.. There is much better and safer lenders in nowadays, stay away from Precise! Reviewed on: 24th November 2021

Very Poor Client Management

1
Very Poor Client Management, lack of information provided. Went through the whole process and they pulled out without reason. Terrible communication - avoid at all costs! Reviewed on: 11th January 2021

Total shambles

1
As an experienced portfolio landlord I'm used to dealing with lenders. However,Precise are without doubt the most shambolic. Each dept works in silos,nobody communicates with each. No idea of customer needs or service. Avoid at all cost. Reviewed on: 30th April 2020

Avoid

1
Very poor credit management team and make silly excuses not to lend. They take you on a wild goose chase and take arrangement fees and valuation fees and then make silly excuses why the application gets declined. Reviewed on: 3rd April 2020

DEVASTATED!

1
DEVASTATED! We exchanged contracts today on a property, our future home which we told Precise we would not occupy until we no longer had a buy to let mortgage on it (property to be let until we sell our current home and business and therefore pay off the BLT mortgage).Nothing in their terms and conditions to say that this might be a problem, only occupancy during the terms of their mortgage which we understand. Because we have intent to occupy in the future (after the mortgage is paid off) they have withdrawn the mortgage offer AFTER exchange and BEFORE completion which was due tomorrow! Reviewed on: 9th January 2020

Excellent Customer Service

5
I applied through a broker and was advised the checks are more thorough and would take longer than a straight forward high street application. My credit history was very poor with recent CCJs so I wasn’t expecting a great result. However, I got an offer in 3 weeks and spoke to precise directly a couple of times during the process and they were very pleasant and helpful. Can’t fault them! Would definitely recommend for anyone with a more difficult to place application. Reviewed on: 5th November 2019

Terrible!

1
Waited 4 months for a mortgage offer to then rather than apologise tell me they want more deposit. Avoid!!! Reviewed on: 28th September 2019

Mid application

1
Through a broker in Sheffield, I was pre approved no problem, then reduced the amount I could borrow, added fees and increased the fixed rate to 5 years, questioning where the deposit is coming from, broker has been saying for weeks we are nearly there, I could probably be there with another lender, if you dont want my business, say no quickly. I have campaigned against credit companies, with Rt Hon Ed Milliband MP, I am sure he will soon be asking us how our move is going..... Reviewed on: 31st August 2019

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